Mercure Carcassonne la Cite Hotel | Hotel in Carcassonne

| 9.4 (234 Reviews) | 1 Bathroom Stay&Play

Carcassonne Hotel | Mercure Carcassonne la Cite Hotel

Hotel in Carcassonne

Hotel with free parking, a quick walk to Château Comtal
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a poolside bar, a seasonal outdoor pool, and dry cleaning.
Housekeeping is available on request.
Mercure Carcassonne la Cite Hotel offers 80 accommodations with safes and coffee/tea makers. Televisions come with satellite channels.

This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

Unique Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 4:00 pm; check-in end time: midnight contactless check-in available late check-in subject to availability minimum check-in age: 18

Check-out Check-out before noon contactless check-out available late check-out fee: eur 40

Payment Policy Fee for buffet breakfast: approximately eur 18 per person pet fee: eur 10 per pet, per day service animals are exempt from fees late check-out fee: eur 40 the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are not available.

Pet Policy Pets allowed for an extra charge of eur 10 per pet, per day service animals are welcome, and are exempt from fees

Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges property registration number fr27384824322 safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, ancv chèques-vacances, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)

18, Rue Camille Saint-Saens, Carcassonne, 11000, France

What Our Guests say 500 + Reviews

Jun 24, 2025 08:59:28 PM

Summary: The reception staff are very good on check in

STUART

Apr 9, 2025 09:51:28 PM

Summary: Staff very friendly and helpful. Greeted as entered. Desk personnel were patient and efficient.

John

Apr 9, 2025 06:15:51 PM

Summary: Great

julian

Apr 5, 2025 04:24:53 AM

Summary: Comfortable hotel in excellent location. Staff very attentive and friendly. Dinner in the restaurant was lovely. Excellent choices for buffet breakfast.

Clare

Mar 25, 2025 07:35:42 PM

Summary: Enjoyed our stay

Philip

Jan 26, 2025 05:05:38 PM

Summary: Nice quant hotel within an easy walk to walled medieval city that offers many dining options as does the area outside of the walled city. Hotel staff is friendly and helpful. It's clean and well maintained with a nice indoor and outside eating area. Rooms were on the smaller side which is typical for older properties in Europe. Definitely would stay here again.

Diana

Jan 23, 2025 03:20:43 AM

Summary: Such a beautiful hotel room, we really enjoyed our 1 night stay with our dog

Philippa

Jan 21, 2025 07:41:39 PM

Summary: Excellent hotel located a few minutes walk from the historic castle. Rooms were immaculate and spacious. Staff very friendly and helpful. Breakfast options were also excellent. A very minor issue personal to us was that the cups in the rooms were disposable. Tea is always better in a real cup. We would definitely stay here again.

Darryl

Jan 13, 2025 04:58:26 PM

Summary: Our family with small children had a great stay. Clean, comfortable, spacious rooms and an excellent breakfast.

Jamie

Jan 3, 2025 07:58:55 PM

Summary: Great location. Shower water was barely warm though, everything else was fine

patrice

FAQ's

Is this Carcassonne hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Carcassonne hotel have a swimming pool?

Yes, this Carcassonne hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Carcassonne hotel?

Best-rates for the Carcassonne hotel starts from $199 per night with includes Security/Safety, Guest Services, Child Friendly, Internet, Parking, Pool, TV, Balcony/Terrace, Business Services, Bedding/Linens, Restaurant, Bar, Wellness Facilities, Kitchen, Air Conditioner, Wheelchair Accessible, Accessibility, Breakfast, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Carcassonne hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Carcassonne hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Carcassonne hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Carcassonne hotel?

Based on the information reported by the owner or manager, the Carcassonne hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Carcassonne hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Carcassonne hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $199

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