Surabaya Rentals Indonesia East Java Surabaya

Mercure Surabaya Grand Miram | Hotel in Surabaya

| 8.0 (82 Reviews) |  1 Bathroom  Stay&Play
Surabaya Hotel | Mercure Surabaya Grand Miram

Hotel in Surabaya

Hotel with 3 restaurants, near Tunjungan Plaza
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a health club, a bar/lounge, and a poolside bar are onsite.
Housekeeping is available on request.
Mercure Surabaya Grand Miram offers 257 accommodations with fireplaces and free minibar items. Beds feature premium bedding. LED televisions come with cable channels. Refrigerators, coffee/tea makers, and minibars are provided. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out Check-out before noon contactless check-out available express check-out available
Payment Policy Fee for buffet breakfast: approximately idr 135000 for adults and idr 67500 for children airport shuttle fee: idr 220000 per vehicle (one way) valet parking fee: idr 30000 per day rollaway bed fee: idr 400000.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for idr 400000.0 per night. free cribs (infant beds)!
Pet Policy No pets or service animals allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property uses a grey water recycling system
 
Jl Raya Darmo 68 - 78, Surabaya, 60189, Indonesia

What Our Guests say 500 + Reviews

Nov 2, 2024 12:02:46 PM
Summary: Really nice hotel. Rooms are good. Staff were all really super friendly and helpful. My only negative point was the prices in the hotel coffee shop. A beer was probably 3 times the cost of a bar outside so it felt like you were being ripped off to support the hotel and its staff.
Simon Simon
Aug 17, 2024 07:41:00 PM
Summary: Staff were great but the service was so slow. Evening meal in the bistro was disgraceful but in the Japanese restaurant it was great but again, very slow. No quiet areas where you can bring your own drinks to sit and relax. Pool is not at all what is shown and you can't get an alcholic drink there either. Have to compliment your staff though.
Antonius Antonius
Apr 11, 2024 09:48:23 AM
Summary: For Surabaya (as a non-tourist destination) I like staying here (many times) Nothing stands out, but nothing disappoints either. My rate would be 4 stars.
David David
Mar 13, 2024 08:12:00 AM
Summary: Was oké
marijke marijke
Jul 30, 2023 09:43:02 AM
Summary: Nice hotel in a good location in Surabaya CBD. Staff were also very firendly and helpful. Like a lot of hotels post pandemic though the hotel is starting to show its age a little bit so will need renovating at some stage before too long.
Simon Simon
Mar 15, 2019 06:46:46 AM
Summary: The feeling I had for this hotel is slightly different from other mercures I stayed. The feeling it gave is , this branch is catered more for locals rather than tourist
Feb 9, 2019 08:03:14 AM
Summary: It was ok The hotel is old but still nice Japanese restaurant was very expensive and the ramen noodles not so tasty.
Wielanda Wielanda
Jan 25, 2019 07:07:47 PM
Summary: Mercure Surabaya is well located in the city, getting around is not difficult. The hotel is suited for business travelers and couples as it has decent facilities for everyone including pool, gym, spa, etc. and a good collection of restaurants
KEKWEE KEKWEE
Oct 25, 2018 05:49:27 AM
Summary: Nice hotel, decent price, close to downtown, friendly staffs.
Dec 28, 2017 09:53:15 AM
Summary: Good hotel, friendly staff and good location. It is a bit crowded during day time but you can easily get a taxi or uber to go to various destination.
mohamed mohamed

FAQ's

Is this Mercure Surabaya Grand Miram pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Surabaya Grand Miram?

Check-in time for Mercure Surabaya Grand Miram starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Surabaya Grand Miram have a swimming pool?

Yes, this Mercure Surabaya Grand Miram has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Surabaya Grand Miram?

Best-rates for the Mercure Surabaya Grand Miram starts from $38 per night with includes Pool, Wellness Facilities, Restaurant, Bar, Guest Services, Laundry, Air Conditioner, Parking, Bedding/Linens, Barbecue/Outdoor Cooking, Kitchen, TV, Wheelchair Accessible, Accessibility, Business Services, Fireplace/Heating, Entertainment, Breakfast, Child Friendly, Balcony/Terrace, Security/Safety, Spa, Hot Tub, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Mercure Surabaya Grand Miram a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Surabaya Grand Miram wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Surabaya Grand Miram is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Surabaya Grand Miram?

Based on the information reported by the owner or manager, the Mercure Surabaya Grand Miram indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Surabaya Grand Miram?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Surabaya Grand Miram are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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