Metro Center Rentals USA Massachusetts Springfield Metro Center

MGM Springfield | Hotel in Springfield

| 9.0 (1393 Reviews) |  1 Bathroom
Metro Center Hotel | MGM Springfield

Hotel in Metro Center, Springfield

Hotel with 8 restaurants, a quick walk to MassMutual Center
8 restaurants, a casino, and 5 bars/lounges are available at this hotel. Self parking is free. Other amenities include a coffee shop/cafe, a seasonal outdoor pool, and conference space.
MGM Springfield offers 240 air-conditioned accommodations with laptop-compatible safes and hair dryers. Pillowtop beds feature premium bedding. 55-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Cribs/infant beds (surcharge) are also available. Housekeeping is provided daily.
Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available minimum check-in age: 21
Check-out A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability
Payment Policy Fee for cooked-to-order breakfast: approximately usd 20 to 30 for adults, and usd 12 to 20 for children pet fee: usd 150.00 per accommodation, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) crib (infant bed) fee: usd 20.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for usd 20.0 per stay.
Pet Policy Pets allowed for an extra charge of usd 150.00 per accommodation, per night service animals are welcome, and are exempt from fees welcoming dogs only
Other Policy Extra-person charges may apply and vary depending on property policy firearms are not permitted on the premises of this property, including within hotel rooms. if requested, safekeeping of properly registered firearms can be arranged. government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0003012810 this property accepts credit cards; cash is not accepted
 
One MGM Way, Springfield, 01103, United States

What Our Guests say 500 + Reviews

Jun 29, 2025 12:46:53 AM
Summary: Stayed here for my birthday with my husband. Room was clean but ac barely worked and it was HOT. Finally fell asleep and got a phone call to the room at 1:30am from front desk telling me someone was trying to get in contact with me. Confused as to what was going on - they called back only to tell me they were calling the wrong room. Questioned staff at checkout this am and they had no clue about any of it. The one night we wanted some piece and quiet they’re waking us up for some nonsense. :( also went to have a drink at the bar at 6 which closed at 8 and bartender tells us oh sorry you’re too late. They need me at the bar outside - confusing
Emily Emily
Jun 23, 2025 10:38:11 AM
Summary: Really nice property, very nice rooms and the bed is extremely comfortable, and the bathroom is really nicely upgraded. My one take away is that the rooms are not very quiet, they definitely cheapes out on the soundproofing on the walls because you can hear your neighbors.
Nicholas Nicholas
Jun 16, 2025 01:59:56 AM
Summary: It tried to be more trendy-looking than functional. Even though there were 2 doors between the toilet and the bedroom, you can still hear everything in the toilet room because of the walls and floor materials. Dark room, limited outlets. No difference between the “stay well” floor and the regular floors except higher price. I like the CT casinos/hotels better.
karen karen
Jun 15, 2025 08:17:15 AM
Summary: Pros: The hotel is beautiful. Our room was clean & comfortable. I appreciate the security of only hotel guests being able to access the upper floors. Cons: Waited 10 minutes for valet park on arrival & no one came to take our car, so we went to self-park. Next, we had to schlep our luggage across the casino because there is no parking near the lobby. We were there for an event offsite, so we went downstairs to check out the casino before we had to leave. The first slot machine took my money & immediately went off line. Not the best start. We also inquired about a spot for a nice breakfast the following morning. They recommended the grab & go at the coffee shop. No restaurant, no room service, just that or the diner in the South End Market. Returned late after our event. The hotel was so noisy. Loud tv noise coming from the next room, people stomping around above us & frat boys loud talking & running up & down the hallways. Fortunately I had my white noise & a pair of earplugs with me. Next morning, we planned to do a little gambling before we left, but had to check out by 11. Got downstairs& were immediately informed that we can’t take our bags onto the casino floor. So now we’re expected to schlep our luggage back out to our car & then come back to gamble? Sorry, no. Time to go. MGM is pretty to look at but not well thought out. They make everything too difficult. My husband is mobility impaired & dragging luggage all over impractical. Not likely to be back.
Susan Susan
Jun 14, 2025 03:25:08 AM
Summary: Nice hotel if you aren't planning to sleep. I have to say, I did love the design of the hotel. Very modern/masculine with some cool decor. The bathroom was also modern with a glass shower (no tub for those who care about tubs), but there was a huge wad of hair in the drain. Ew. The biggest issue, however, is that the walls are paper thin. We actually booked 10 rooms (separately) for an event, and everyone complained about hearing their neighbors cough, flush the toilet, and everything else you do in a hotel room. The night before our event, there must have been a party in a board room in the floor below us and all night we could hear music and loud voices - I'm talking SHOUTING! Finally the group sang Happy Birthday around midnight and things started to calm down a bit. Unfortunately, I need my sleep, so I don't think I'd stay there again.
BETH BETH
Jun 13, 2025 11:35:21 PM
Summary: Great
Andrew Andrew
Jun 8, 2025 11:42:28 AM
Summary: Rooms were nice and clean, bed was comfortable, staff were friendly and accommodating, enjoyed my stay immensely I wish I could have extended my stay🙂
Dorothy Dorothy
May 19, 2025 04:06:59 AM
Summary: Worst setup in terms of furniture. Needed to have the bed on the larger wall facing the tv. Need dressers for additional clothing and larger closet as only half the closet was ok to use for hanging. Really bad use of space. The room was nice but the lighting was truly awful. The lightbulbs glared in your eyes. It needed recessed or indirect lighting. The garbage can in the room was absolutely rusted and disgusting. The furniture in the room was very u comfortable. The chairs sat too low for the table. Clearly nobody sat it them when designing this room.
Leslie Leslie
May 14, 2025 07:55:53 AM
Summary: Really enjoyable. Courteous and professional staff. Room was very clean and extremely comfortable.
May 7, 2025 01:26:34 AM
Summary: We were attending a graduation for our daughter. The hotel was very conveniently located near the venue and also to restaurants outside the hotel. The designs of the rooms were awesome as well as the lobby with all the books. Will definitely return.
Jessica Jessica

FAQ's

Is this MGM Springfield pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the MGM Springfield have a swimming pool?

Yes, this MGM Springfield has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in MGM Springfield?

Best-rates for the MGM Springfield starts from $191 per night with includes Wheelchair Accessible, Fireplace/Heating, Laundry, Restaurant, Toiletries, Air Conditioner, Parking, TV, Accessibility, Business Services, Breakfast, Wellness Facilities, Child Friendly, Bar, Pool, Designated Smoking Area, Bedding/Linens, Guest Services, Entertainment, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is MGM Springfield a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the MGM Springfield wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the MGM Springfield is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the MGM Springfield?

Based on the information reported by the owner or manager, the MGM Springfield indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for MGM Springfield?

Based on the information reported by the owner or manager, details for the cancellation policy for the MGM Springfield are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $191
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