Montigo Resorts, Somerset | Hotel in Shepton Mallet

| 7.4 (416 Reviews) |   Pet Friendly  5 Bathrooms  18 Guests
Cannards Grave Hotel | Montigo Resorts, Somerset

Hotel in Cannards Grave, Shepton Mallet

Nestled in Somerset’s heart, Charlton House is a luxury Grade II listed country house hotel offering 28 unique rooms and suites. From grand wood paneling and Mulberry furniture to sleek modern suites with rolltop bathtubs, each space has its own character. Courtyard rooms feature mezzanine bathrooms and private patios, while garden rooms overlook lawns and apple orchards. The hotel’s serene spa includes a hydrotherapy pool, Finnish sauna, crystal steam room and an outdoor hot tub tucked within the courtyard garden. An extensive menu of facials, massages and beauty therapies draw on centuries-old Asian and European traditions - infused with Indonesian Montigo Wellness to harmonize body, mind and spirit. Charlton House caters to your dining desires with a plethora of dining experiences. The Restaurant, housed in an elegant botanical conservatory, serves seasonal dishes, traditional afternoon teas and Asian-inspired favorites. Nearby, Bobo’s Bistro offers comforting bistro classics, fresh salads and all-day brunch. For a more atmospheric setting, Tiigo is a seasonal alfresco venue within the walled garden featuring vibrant cocktails, grilled meats and locally-sourced seafood. Tiigo is also available for private hire, perfect for special gatherings or celebrations in a stunning Somerset setting.

Montigo Resorts, Somerset is located in Shepton Mallet.

This 28 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: TV, View, Sports/Activities, and several others. This is a 4 star rated property and has over 416 reviews with the average score of 7.4 . Coming to Shepton Mallet and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 28 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Shepton Mallet. These details are authentic, as they are provided by our partner, booking.com.

This Montigo Resorts, Somerset in Shepton Mallet is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Montigo Resorts, Somerset”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pet Friendly
  • Designated Smoking Area
  • TV
  • View
  • Wheelchair Accessible
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • EV Charge Station
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Special conditions
Payment Policy Credit card required
Pet Policy Pets are allowed upon request and charges may apply.
Other Policy Please note that the there is a strict age restriction for the spa and only children aged over 18 years of age are able to use the spa, guests can receive discounted entry to the health club and spa for gbp 30 per person, per night, please note that the property doesn't allow dogs over 10 kilos, and there is a £50.00 charge.
 
Shepton Mallet Nr Glastonbury, Shepton Mallet, BA4 4PR, United Kingdom

What Our Guests say 500 + Reviews

Sep 11, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Beautiful location and hotel. Staff were lovely and the restaurant was fantastic 😊
Negative: Check in was 3pm and room wasn't ready till 4pm. Pre authorisation was taken for £50 but the restaurant bill was added to this without our knowledge so when I actually paid the final bill it was showing on my bank account as paid twice. This could cause a real problem for guests as you have no access to these funds until they are released from pending. This was done within a couple of days.
Elaine Elaine, United Kingdom
Sep 4, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Heusen Heusen, United Kingdom
Sep 4, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
Colin Colin, United Kingdom
Sep 2, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Wide choice of breakfast and deliciously cooked
jenny jenny, United Kingdom
Aug 29, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The spa facilities and location of hotel
Negative: Food quality and overall up keep of hotel grounds . Also was overcharged by Booking.
Summary: A relaxing break away.
Heledd Heledd, United Kingdom
Aug 27, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Lovely staff nice location
Negative: Water pouring through bathroom ceiling, from upstairs bathroom (literally pouring) mould around shower tiles. Musty/mildewy smell in room. Previous water damage visible in ceiling over bed. Really tired stained carpet. Broken toilet seat. Room required total overhaul.
Summary: Spoke to staff, really apologetic but nothing to be done.
Melanie Melanie, United Kingdom
Aug 22, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: It was clean.
Negative: Too expensive for the facilities provided. Also, dinner too expensive. No signal to use phone or GPS We were charged £50 as a deposit for our stay, but we did not get it back.
Summary: Not quite pleased.
Nicole Nicole, United Kingdom
Aug 21, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: A traditional country house with some original features, very spacious bedroom and pleasant grounds
Negative: In need of maintenance, however, it's clear that recent small upgrades are not in keeping with this building, more of a modern Asian style. Hopefully, it won't be completely ruined over the next few years. Young staff members seem to choose the background music that's so loud it spoils the ambience, even permeating outside into the gardens Restaurant is brightly lit, in a modern conservatory totally out of character and overpriced for a very average meal, a curry and a bowl of soup is £42 ! Car park is too small for users, which includes many non residents.
Summary: Disappointing, deteriorating, and overpriced country house hotel
Ian Ian, United Kingdom
Aug 20, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Stephen Stephen, United Kingdom
Aug 17, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Hotel has been refurbished very nicely. My room was big and airy, nice bathroom.
Negative: After paying over £200 a night, I found it rather cheap and shabby to be asked to pay £4.20 plus service for a latte with my breakfast. I only had a croissant for breakfast but was tempted to order the full cooked breakfast and then not even eat it as a protest about being charged for the latte (i didn't though !)
Summary: Nice hotel but makes you pay extra for a latte with your breakfast
mandy mandy, United Kingdom

FAQ's

Is this Montigo Resorts, Somerset pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Montigo Resorts, Somerset?

Check-in time for Montigo Resorts, Somerset starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Montigo Resorts, Somerset have a swimming pool?

No, this Montigo Resorts, Somerset does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Montigo Resorts, Somerset?

Best-rates for the Montigo Resorts, Somerset starts from $235 per night with includes TV, View, Sports/Activities, Spa, Bar, Designated Smoking Area, Toiletries, Hot Tub, Laundry, Transportation/Shuttle, Business Services, Fireplace/Heating, Barbecue/Outdoor Cooking, Wellness Facilities, Ocean View, Balcony/Terrace, Oceanfront, Restaurant, Internet, Parking, Pet Friendly, Wheelchair Accessible, Security/Safety, EV Charge Station, Entertainment, Accessibility, Guest Services, Air Conditioner, Breakfast, Child Friendly, Kitchen StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Montigo Resorts, Somerset a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Montigo Resorts, Somerset wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Montigo Resorts, Somerset is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Montigo Resorts, Somerset?

Based on the information reported by the owner or manager, the Montigo Resorts, Somerset indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Montigo Resorts, Somerset?

Based on the information reported by the owner or manager, details for the cancellation policy for the Montigo Resorts, Somerset are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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