Moxy London Excel | Hotel in London

| 8.8 (1002 Reviews) |  1 Bathroom
Custom House Hotel | Moxy London Excel

Hotel in Custom House, London

A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and a business center.
Housekeeping is available on request.
Moxy London Excel offers 164 accommodations with hair dryers and complimentary toiletries. 42-inch Smart televisions come with Netflix.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

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Unique Amenities

  • Air Conditioner
  • Parking
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
 
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Policies

Check-in
Check-in Check-in start time: 3:00 pm; check-in end time: midnight express check-in available minimum check-in age: 18
Check-out
Check-out Check-out before noon express check-out available
Payment Policy
Payment Policy Fee for continental breakfast: approximately gbp 18 per person self parking fee: gbp 16 per day pet fee: gbp 20 per pet, per night service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy
Child Policy Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy
Pet Policy 1 total (up to 77 lbs per pet) pets allowed for an extra charge of gbp 20 per pet, per night restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees
Other Policy
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott)
 
1014 Dockside Road, London, E16 2FQ, United Kingdom

What Our Guests say 500 + Reviews

Mar 5, 2026 02:32:55 AM
Summary: OK
Cian Cian
Feb 26, 2026 05:27:14 PM
Summary: Everything was fine
Vesna Vesna
Feb 23, 2026 10:24:03 PM
Summary: Room staff and hotel lovely
Eileen Eileen
Feb 20, 2026 04:07:49 PM
Summary: Well equip modern rooms. Quick check in. Good location. Will Stay again.
jonathan jonathan
Feb 13, 2026 05:30:02 AM
Summary: Love our stays at Moxy. Always come back here
Lauren Lauren
Jan 27, 2026 02:01:19 AM
Summary: We've stayed at the Moxy for the past few years, and we've always had a friendly service, good food options, and comfortable beds. The accessibile family room is a great size but lacks an adequate amount of plug sockets, particularly near the bed. Also, our sink was blocked and they weren't able to resolve it. It definitely needs bigger maintenance.
Amy Amy
Jan 17, 2026 08:48:48 AM
Summary: Clean room and very peaceful
Roxana Roxana
Jan 4, 2026 05:35:17 PM
Summary: Room lovely and relaxing. excellent location!
Dale Dale
Dec 31, 2025 01:34:21 PM
Summary: Very convenient location
Darryn Darryn
Dec 28, 2025 10:42:29 PM
Summary: Clean and amazing environment. Great staff. Especially Adi & Jahnvi. Very attentive helpful and friendly. Welcomed with a complimentry drink which was very tasty indeed! Also another girl (didnt get her name, sorry) with curly hair who came to fix an issue in my room. She was able to resolve my issue which was great! Really enjoyed my stay here at moxy and especially first time staying. Will definitely be using moxy for more stays in the future!
Fatima Fatima

FAQ's

Is this Moxy London Excel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Moxy London Excel have a swimming pool?

No, this Moxy London Excel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Moxy London Excel?

Best-rates for the Moxy London Excel starts from $106 per night with includes Toiletries, Entertainment, Wheelchair Accessible, Bar, Guest Services, Air Conditioner, Parking, Business Services, Wellness Facilities, Breakfast, Child Friendly, TV, Security/Safety, Bedding/Linens, Internet, Accessibility StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Moxy London Excel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Moxy London Excel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Moxy London Excel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Moxy London Excel?

Based on the information reported by the owner or manager, the Moxy London Excel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Moxy London Excel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Moxy London Excel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $106
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