Mastichari Rentals Greece South Aegean Kos Mastichari

Neptune Luxury Resort | Hotel in Kos

| 9.4 (426 Reviews) |  1 Bathroom  Stay&Play
Mastichari Hotel | Neptune Luxury Resort

Hotel in Mastichari, Kos

Luxury hotel on the beach, with 4 outdoor pools
Spend the day catching some rays at the beach, relaxing by one of Neptune Luxury Resort's 4 outdoor swimming pools, or pampering yourself at the full-service spa.
Neptune Luxury Resort offers 569 air-conditioned accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Kos hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


4 outdoor tennis courts and a complimentary water park with waterslides are featured at the hotel. 4 outdoor swimming pools are on site along with an indoor pool. In addition to a children's pool, other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • View
  • Wheelchair Accessible
  • Ocean View
  • Balcony/Terrace
  • Accessibility
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: 2:00 am early check-in subject to availability express check-in available minimum check-in age: 18
Check-out Check-out before noon express check-out available late check-out fee: eur 50.00 late check-out subject to availability
Payment Policy Late check-out fee: eur 50.00 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome.
Pet Policy Pets not allowed
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges property registration number 1471κ015a0416400 safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash
 
Mastichari, Kos, 853 02, Greece

What Our Guests say 500 + Reviews

Oct 13, 2024 07:20:35 PM
Summary: There were a few oddities like no iron available, you had to use their dry cleaning service which was a fee. The variety of food options during dinner at main dining hall was lack luster since this is not an all inclusive resort and snack availability between meal services was almost next to in-existent. The prices of the meals at the restaurants on the resort were on the pricier side considering how much we paid. The resort wasn’t as lively as we thought it was going to be. They didn’t deliver on the activities at all. If I take away these and other things that were odd, the resort itself was beautiful and the staff I would say was 110% the best. I just wished some things were different because I really think the resort is nice
Marie Marie
Oct 6, 2024 07:01:54 PM
Summary: Great service staff friendly and accommodating I am not sure what I was suppose to receive as a VIP member but the resort is overall very good but it needs some upgrades.
Theodoros Theodoros
Oct 2, 2024 04:17:04 AM
Summary: Really nice hotel, lots to do, really nice on site restaurants, meat ting had the best burger i have ever had, osteria had a really nice vibe, food and staff were exceptional. Really nice swimming pools, the private beach was really nice with free rings and floats to use, even though a large resort was peaceful and nice loved our stay thank you.
Sarah Sarah
Sep 26, 2024 12:40:29 PM
Summary: When reserving a room at a hotel, it is not clear which services are paid and which are free. For example, a sauna, a spa - all other hotels clearly explain what is included in the price of accommodation and what is not. A very unpleasant man works at the seating area in the bar - extremely impolitely and rudely, he practically , although it was possible delicately to approach and say. The usual staff is the main value of this hotel, pleasant and kind young people. There is a bus stop 250 meters from the hotel and can be used for transportation. Taxis coming to the hotel ask for a lot of money, especially from these hotel guests. We paid 25 euros for the airport transfer, which was said to be 22 euros at the reception. It was only 7 km away.
Hüseyin Hüseyin
Sep 22, 2024 05:43:59 PM
Summary: Schöne Anlage, super Service
Jean-Marc Jean-Marc
Sep 20, 2024 12:31:53 AM
Summary: Excellent facilities and staff
Timothy Adam Timothy Adam
Sep 18, 2024 05:55:10 PM
Summary: A resort hotel so not much around it. However we had already had a few days near Kos town for sightseeing so a few days here relaxing was great. A big complex with plenty of space and lots of areas for sunbathing including a beach. Plenty of sunbeds. We did half board and the food was good. Plenty of restaurants on site if you prefer to pay each night. Rooms appear brand new with quality furnishings and decor and clarins toiletries.
Christine Christine
Sep 17, 2024 12:26:02 AM
Summary: We can highly recommend the accommodation. It was very clean and the food was very good and the staff were very friendly.
Meltem Meltem
Sep 10, 2024 04:24:10 PM
Summary: Hotel is not as good as it looks on pictures, it is suitable for OAP’s not young couples as most of the hotel activities are based for old people. The food in breakfast is average and the night entertainment is awful and needs a lot of work on making it better and fun for tourists. The hotel in general is a 2/5 for me because it has a lot of things which can improve
Sep 6, 2024 04:53:13 PM
Summary: Stayed for 2 nights whilst travelling around Kos , beautiful hotel, definitely worthy of 5 stars, immaculate grounds, pools and bar areas . Staff mostly very lovely, rather rude reception staff however , largely due to the MAJOR ISSUE we had with our room . We booked a superior sea view room which was incredible inside ,beautifull appointed , wonderful bathroom, HOWEVER, the hotels website states this room type are located in the bungalows, we were given a room in a block ,top floor , 3 storeys high ,with no lift , and FIVE flights of stairs up and were told " yes , this is a bungalow room !!!!!!" They were totally unwilling to move us unless we paid for an upgraded room , we had already paid £100 for that upgrade. No way was it suitable for anyone with a mobility issue but the staff and also the manager were not interested in the upset it caused us , i showed them the text on their own website stating in bungalows, they insisted the block was a bungalow ,total nonsence and exsapersting. Now for the view it was a pool view room , with a side sea view in the distance . Having travelled extensively around greece i would say their customer service/ care is nowhere near that of Ikos, Mitsis or Grecotels , we felt as a 95 % german clientel base they were very unintested in us as British guests. Overall ,a beautiful 5 star hotel which left us unhappy and disasastified , total waste of our money .I would say choose your room very carefully , as false info on their own site !!!!
Gaynor Gaynor

FAQ's

Is this Neptune Luxury Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Neptune Luxury Resort have a swimming pool?

Yes, this Neptune Luxury Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Neptune Luxury Resort?

Best-rates for the Neptune Luxury Resort starts from $239 per night with includes Business Services, Bedding/Linens, Restaurant, Toiletries, Breakfast, Air Conditioner, View, Balcony/Terrace, Bar, Hot Tub, Internet, Kitchen, Laundry, Pool, TV, Wheelchair Accessible, Ocean View, Spa, Child Friendly, Parking, Sports/Activities, Guest Services, Entertainment, Wellness Facilities, Designated Smoking Area, Accessibility StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Neptune Luxury Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Neptune Luxury Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Neptune Luxury Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Neptune Luxury Resort?

Based on the information reported by the owner or manager, the Neptune Luxury Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Neptune Luxury Resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Neptune Luxury Resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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