Novotel Zurich City West | Hotel in Zürich

| 8.4 (1004 Reviews) |  1 Bathroom
Escher Wyss Hotel | Novotel Zurich City West

Hotel in Escher Wyss, Zürich

Family-friendly hotel with a 24-hour fitness center and a 24-hour front desk
An indoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Novotel Zurich City West offers 144 air-conditioned accommodations with free minibar items and safes. Smart televisions are featured in guestrooms. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime early check-in fee: chf 60 early check-in subject to availability express check-in available minimum check-in age: 18
Check-out Check-out before 11:00 am contactless check-out available express check-out available late check-out fee: chf 50 late check-out subject to availability
Payment Policy Fee for buffet breakfast: approximately chf 32 per person self parking fee: chf 25.00 per night pet fee: chf 25.00 per pet, per night service animals are exempt from fees early check-in fee: chf 60 (subject to availability) late check-out fee: chf 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available.
Pet Policy Pets allowed for an extra charge of chf 25.00 per pet, per night service animals are welcome, and are exempt from fees welcoming dogs only
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property uses a grey water recycling system and eco-friendly cleaning products
 
Schiffbaustrasse 13, Zürich, 8005, Switzerland

What Our Guests say 500 + Reviews

Aug 2, 2025 05:00:58 PM
Summary: Our bed was two single beds pushed together so you kept falling down the middle of them during the night! Which meant me and my wife could not hug! The pillows were really hard, like rocks! Did not sleep very well. The morning buffet was so expensive, even though the kids were “free”, it was still 31 Swiss Franks per person!!
Ian Ian
Jul 15, 2025 07:15:17 PM
Summary: First and foremost the Staff was very attentive to our needs whether we needed extra pillows, extra blankets, any info or recommendation on sight seeing or restaurants to eat at the staff was great. It was my wife and two 21 year old daughters staying at the Novatel for 5 nights for holiday from the States. . Rooms very clean. Hotel located in a good location. Not very touristy (which we like) but walkable to train station (about 20 minutes). Lots of restaurants to choose from on the walk toward train station. Grocery store across the street 2minute walk.
fred fred
Jun 13, 2025 01:36:17 PM
Summary: Very clean indeed
Vikas Vikas
Jun 3, 2025 01:37:45 AM
Summary: Certainly not the usual standard of a Novotel - it was connected to sister hotel the Ibis and it certainly felt like they put a lick of blue paint on an Ibis. By far the poorest Novotel I’ve stayed in but comfortable for a lower end hotel.
Rebecca Rebecca
Apr 26, 2025 06:25:34 PM
Summary: Nice hotel but the price-quality ratio is not very good.
Johanna Johanna
Apr 22, 2025 05:09:38 PM
Summary: Room was little small for us couple with 2 kids but not bad. You get what you pay for. Very conveniently located from old town, 15 minutes tram ride away. Tram is actuly 2 minute walk. Great brakfast, nice pool, customer servicw great. Microwave not in the room but in the lobby. Play area for kids. Very nice environment. Will definitely recommend for family travel.
salman salman
Apr 22, 2025 01:34:56 AM
Summary: Very good Hotel
Karandeep Karandeep
Apr 22, 2025 12:57:22 AM
Summary: Friendly and helpful staff, comfy beds, clean all round, really nice food and clean with heated pool, would recommend!
Brand Brand
Apr 20, 2025 10:45:34 PM
Summary: Liked the easy 5 minute walk to Hardbrucke rail station. It's in a quiet and safe area of the city. The pool was good although a little on the cool side. The room was quite spacious and comfortable. We slept really well.
Peter Peter
Apr 20, 2025 01:08:48 PM
Summary: We had a god experience.
Rinku Rinku

FAQ's

Is this Novotel Zurich City West pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Novotel Zurich City West have a swimming pool?

Yes, this Novotel Zurich City West has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Novotel Zurich City West?

Best-rates for the Novotel Zurich City West starts from $291 per night with includes Bedding/Linens, Fireplace/Heating, Bar, Guest Services, Child Friendly, Air Conditioner, Wheelchair Accessible, Balcony/Terrace, Accessibility, Wellness Facilities, Entertainment, Parking, Restaurant, Laundry, Security/Safety, Breakfast, Internet, Kitchen, Pool, Business Services, Sports/Activities StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Novotel Zurich City West a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Novotel Zurich City West wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Novotel Zurich City West is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Novotel Zurich City West?

Based on the information reported by the owner or manager, the Novotel Zurich City West indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Novotel Zurich City West?

Based on the information reported by the owner or manager, details for the cancellation policy for the Novotel Zurich City West are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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