Pan Pacific Suzhou | Hotel in Suzhou Old Town

| 9.1 (1212 Reviews) | 16 Bathrooms 41 Guests Stay&Play

Suzhou Old Town Hotel | Pan Pacific Suzhou

Hotel in Suzhou Old Town

Pan Pacific Suzhou is located next to Panmen Park Scenery Area, just 1.9 mi from the famous Guanqian Street. The property features free parking spaces and features two swimming pools. Guests can enjoy a nice meal at the on-site buffet restaurant. Suzhou Pan Pacific is 2.5 mi from Suzhou Train Station. Suzhou North Railway Station can be reached in 44 minutes by car. Hotel guests can enjoy unlimited free access to the Panmen Scenic Area. The Humble Administrator's Garden is a 20-minute-drive away. Rooms at Pan Pacific are surrounded by Oriental gardens and feature traditional Chinese décor. All rooms are equipped with air conditioning and come with ironing facilities and a mini-bar. Each comes with a flat-screen TV with satellite channels. In the private bathroom, guests will find free toiletries, slippers and a hairdryer. Guests may exercise at the fitness center or relax with a massage at the spa. Concierge and laundry services are available. At the 24-hour front desk, ticket service is provided and day trips can be arranged for guests' who want to explore the city. Guests may wish to have a nice walk in the garden. The 3 upscale restaurants at the property serve Chinese , Western cuisines and one Noodle Restaurant. A buffet breakfast is available every morning.

Pan Pacific Suzhou is located in .

This 333 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wheelchair Accessible, Transportation/Shuttle, Security/Safety, and several others. This is a 5 star rated property and has over 1212 reviews with the average score of 9.1 . Coming to and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 333 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in . These details are authentic, as they are provided by our partner, booking.com.

This Pan Pacific Suzhou in is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Pan Pacific Suzhou”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Unique Amenities

Air Conditioner
Parking
Pool
View
Wheelchair Accessible
Private Pool
Ocean View
Balcony/Terrace
Oceanfront
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Wellness Facilities
Spa
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in The minimum age for check-in is 18

Cancellation policy Free cancellation

Pet Policy Pets are not allowed

Other Policy Pan pacific suzhou hotel is only separated by one gate with panmen gate scenic area, guests of the hotel can enter panmen gate scenic area for free with our hotel room card, guests staying at the hotel can enjoy a trip to the national 4a panmen gate scenic area.swimming pool: closed from wed, oct 1, 2025 until sun, may 31, 2026

No.259 Xinshi Road, Jiangsu, 215007, China

What Our Guests say 500 + Reviews

Apr 21, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: 2nd time staying here and intending to come back again soon! Love the overall atmosphere, design, location, value for money, easy access to the Panmen park too! Staff has been helpful and appreciate the housekeeping couple Xia Ning.

Summary: Love it!

FENGYI, Singapore

Apr 20, 2026 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Beautiful, Clean, and comfortable room. Excellent breakfast. Free access to Panmen Scenic area

Negative: There is no check-in counter on the 1st floor.

Summary: Very clean, comfortable, and beautiful. Easy access to Panmen scenic area.

Vatchara, Thailand

Apr 19, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Very nice breakfast - good value for money in terms of hotel buffet breakfast. There are some beautiful gardens in the hotel, pleasant view from the rooms with garden view. Good location, not in the noisy part of the city but easy to get around, the best part is that it's connected to a big point of interest, you can get in there without paying to entrace as the hotel guest, you can even get into that place via a small gate in the hotel garden.

Negative: The room didn't smell the most fresh, maybe due to humidity in Suzhou? It's quite inconvenient that there is NO hooks anywhere in the bathroom, can't hang towels or toiletries. Another thing is that it's quite hard to get around the hotel, a bit like a maze - depending on which building you live in.

Evelyn, Denmark

Apr 19, 2026 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Everything is good and we enjoyed our two night stays.

Jason, Malaysia

Apr 19, 2026 07:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: Great breakfast buffet spread, rooms are comfortable, very clean

Betty Lee Sue, Malaysia

Apr 7, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Serene and scenic hotel compound, free laundromat service

Negative: Gym is kinda small.

Summary: Lovely place to chill

Joanne, Singapore

Apr 7, 2026 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Beautiful hotel

Negative: Air-conditioning was very poor. Could not cool down the room at all for the entire stay.

Terence, Australia

Apr 7, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: 2nd time stayed at this amazing hotel.Beautiful garden ; very friendly staff ; comfortable room . Train station is about 8-10 minutes walk from the hotel .

Negative: Non

Summary: Excellent hotel

qi feng, Australia

Apr 5, 2026 07:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: Guests can walk through into the Panmen Scenic Area since it’s just next door. Great walking grounds.

Negative: Rooms are far from the lobby, so it is a bit of a walk. It’s an old hotel, and the room looks a bit outdated.

Summary: Worth the stay.

Audrey, Indonesia

Mar 25, 2026 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: The price for a suite room is cheap, but still with a catch The hotel itself is fine, but the management is not very prompt, although I wouldn’t necessarily say it is bad

Negative: The English ability of most of the staff is quite limited, which made communication difficult. More concerning was the payment issue. The hotel debited my credit card for one night (CNY 777) three days before my arrival without informing me by email, and it was never mentioned during check-in or check-out. I only discovered this after checking my credit card transactions. When I tried to resolve the issue by calling the hotel, they repeatedly asked me to contact Booking.com. However, my booking condition with Booking.com was “Pay at the hotel,” and Booking.com did not charge me anything. The hotel charged my card without Booking.com’s involvement. Only after I became quite frustrated did they say they would investigate the matter. Eventually, I had to ask a Chinese friend to help communicate with them. At the time of writing, the hotel has acknowledged the debit and promised to refund it as soon as possible, but I have not yet received the credit on my credit card.

Summary: Check your Credit Card before Check In

Peter, Australia

FAQ's

Is this Pan Pacific Suzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Pan Pacific Suzhou?

Check-in time for Pan Pacific Suzhou starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Pan Pacific Suzhou have a swimming pool?

Yes, this Pan Pacific Suzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pan Pacific Suzhou?

Best-rates for the Pan Pacific Suzhou starts from $84 per night with includes Transportation/Shuttle, Security/Safety, Guest Services, Breakfast, Parking, Pool, Ocean View, Oceanfront, Restaurant, Entertainment, View, Balcony/Terrace, Sports/Activities, Spa, Internet, Laundry, Air Conditioner, Private Pool, Accessibility, Business Services, Wellness Facilities, Child Friendly, Wheelchair Accessible StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Pan Pacific Suzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pan Pacific Suzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pan Pacific Suzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pan Pacific Suzhou?

Based on the information reported by the owner or manager, the Pan Pacific Suzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pan Pacific Suzhou?

Based on the information reported by the owner or manager, details for the cancellation policy for the Pan Pacific Suzhou are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $84

Price Details

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1 golf courses nearby

Highly Rated

9.0

Exceptional

(499 Reviews)

Pan Pacific Suzhou

1 Bathroom

Family Friendly Hotel

Spa
Pool
Balcony/Terrace

US $80/Night For 7 Nights US $557

Pan Pacific Suzhou | Hotel in Suzhou Old Town

Available rates:

Hotel in Suzhou Old Town

Unique Amenities

Policies

What Our Guests say 500 + Reviews

FAQ's

Is this Pan Pacific Suzhou pet-friendly for guests?

What time is check-in & check-out at Pan Pacific Suzhou?

Does the Pan Pacific Suzhou have a swimming pool?

How much does it cost per night to stay in Pan Pacific Suzhou?

Is Pan Pacific Suzhou a family-friendly place to stay?

Is the Pan Pacific Suzhou wheelchair accessible or offer services for disabled guests?

What is the minimum night stay policy for the Pan Pacific Suzhou?

What cancellation policy is in place for Pan Pacific Suzhou?

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