Pan Pacific Suzhou | Hotel in Suzhou

| 9.0 (418 Reviews) |  1 Bathroom  Stay&Play
Suzhou Old Town Hotel | Pan Pacific Suzhou

Hotel in Suzhou Old Town, Suzhou

Riverwalk hotel with 4 restaurants and a fitness center
This smoke-free hotel features 4 restaurants, an indoor pool, and a fitness center. WiFi in public areas is free. Other amenities include a sauna, an outdoor tennis court, and spa services.
Pan Pacific Suzhou offers 336 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 47-inch flat-screen televisions come with satellite channels.

Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries. This Suzhou hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.


An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: 6 pm early check-in subject to availability late check-in fee: 50-percent of room rate for check-in between 1:00 pm and 6:00 pm late check-in subject to availability minimum check-in age: 18
Check-out Check-out before noon express check-out available
Payment Policy Fee for buffet breakfast: approximately cny 68 for adults and cny 68 for children late check-in fee: 50-percent of room rate for check-in between 1:00 pm and 6:00 pm rollaway bed fee: cny 300.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free, per registered adult, when using existing bedding. rollaway/extra beds are available for cny 300.0 per day.
Pet Policy No pets or service animals allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
259 Xin Shi Road, Suzhou, 215007, China

What Our Guests say 500 + Reviews

May 27, 2025 06:55:00 AM
Summary: Hotel is big, busy, service is mediocre.
Apr 28, 2025 10:59:59 AM
Summary: Overall we’re good only a bit dusty room and skins were itching when sitting on the chairs, we used towels to covered the chairs. 😛😅
Angie Angie
Apr 26, 2025 06:03:54 PM
Summary: It’s more like a resort than a regular hotel. It has a private park on site.
Kam Kam
Apr 22, 2025 08:18:54 AM
Summary: The service is fantastic, especially bravo to Miss Wang and Ms Mia from concierge, even though they are just intern, but the quality of service they provided is way beyond expectation.
S H S H
Apr 17, 2025 03:37:35 PM
Summary: Staff from front door manager, bus boy, buffet waiters all show lack of trainings. No big deal. Wonderful place, an unique experience. Definitely will come back again since the price is very reasonable.
Hiu-Man Hiu-Man
Apr 15, 2025 05:15:51 PM
Summary: Beautiful hotel, breakfast buffet was just ok. Indoor and outdoor pools, amazing chinese gardens all around and laundry facility.
Ngoc Ngoc
Apr 14, 2025 06:53:04 AM
Summary: Excellent breakfast and services, serene atmosphere surrounded by the garden
Fan Fan
Apr 8, 2025 05:11:21 PM
Summary: The property is good and convenient.
Daiyan Daiyan
Mar 31, 2025 04:38:28 AM
Summary: An excellent property with attentive staff. My family enjoyed an excellent brunch at the brasserie and dinner at Hai Tien Lo restaurant. The surrounding Pan Men scenic area at night was particularly spectacular. We felt like we had it to ourselves.
scott scott
Mar 27, 2025 10:43:59 PM
Summary: A grand hotel that is as much a sight seeing spot by itself as the rest of Suzhou.
Loh Loh

FAQ's

Is this Pan Pacific Suzhou pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pan Pacific Suzhou have a swimming pool?

Yes, this Pan Pacific Suzhou has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pan Pacific Suzhou?

Best-rates for the Pan Pacific Suzhou starts from $84 per night with includes Internet, Accessibility, Security/Safety, Toiletries, Breakfast, Child Friendly, Air Conditioner, TV, Bar, Laundry, Parking, Pool, Wheelchair Accessible, Balcony/Terrace, Sports/Activities, Wellness Facilities, Kitchen, Business Services, Bedding/Linens, Spa, Restaurant, Guest Services StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Pan Pacific Suzhou a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pan Pacific Suzhou wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pan Pacific Suzhou is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pan Pacific Suzhou?

Based on the information reported by the owner or manager, the Pan Pacific Suzhou indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pan Pacific Suzhou?

Based on the information reported by the owner or manager, details for the cancellation policy for the Pan Pacific Suzhou are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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