Quality Inn West Springfield | Hotel in West Springfield

7.0 (1006 Reviews) | 1 Bathroom Stay&Play

West Springfield Hotel | Quality Inn West Springfield

Hotel in West Springfield

Along with a restaurant, this smoke-free hotel has a fitness center and a 24-hour business center. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a seasonal outdoor pool, a business center, and conference space are onsite.
Housekeeping is available once per stay.
Quality Inn West Springfield offers 114 accommodations with coffee/tea makers and hair dryers. Rooms open to balconies or patios. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unique Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime minimum check-in age: 21

Check-out Check-out before 11 am contactless check-out available express check-out available

Payment Policy Pet fee: usd 35 per pet (varies based on length of stay) service animals are exempt from fees rollaway bed fee: usd 12.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! up to 4 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 12.0 per night. free cribs (infant beds)!

Pet Policy 2 total pets pets allowed for an extra charge of usd 35 per pet (varies based on length of stay) pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0009643250 the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

1150 Riverdale St, West Springfield, 01089, USA

What Our Guests say 500 + Reviews

May 18, 2026 12:09:51 AM

Summary: Very old hotel that is badly in need of an upgrade. Rooms smelled of cigarettes. Everything just tired and worn out. Staff was welcoming though.

Margaret

May 15, 2026 02:40:30 AM

Summary: Everything it’s ok Awesome breakfast

Jonatas

Apr 21, 2026 10:09:02 AM

Summary: Stayed one night at the Quality Inn while in the area to visit Six Flags. It was overall a great value and I have stayed over a dozen times over the years. I had room 415 and while it was fine overall, when entering the room, there was quite a strong unpleasant odor, something I have never experienced here before. That was quite unsatisfying, and I smelled it again after leaving for dinner and returning, and sadly had to adjust to the odor as my stay went on. I checked in around 7:30pm or so, the woman at the desk was friendly and quickly got my room key ready, however I heard her complain to a friend about working since 6am, and the hotel seemingly being understaffed wasn't the greatest thing to hear. My room was clean overall, minus the odor, however some bathroom fixtures, the light and tissue box specifically, are covered in rust, and some of the drop ceiling tiles were out of place. The shower was fine, at night took a minute to warm up, but there was good water pressure and it was plenty hot after that! They provide 2 bars of soap for a 2 queen room and plenty of towels. The beds were comfortable, 4 pillows in each, and I slept well and didn't want to wake up to catch breakfast! That ends at 9am on weekdays but wish it was 9:30 like weekends. There is also a balcony but I didn't use it but nice to have! Breakfast was fine, eggs, sausage, hash browns, yogurt, especially liked the mini donuts and waffles! It was restocked and they didn't abruptly close it at 9am.

Michael

Apr 21, 2026 03:49:22 AM

Summary: We expected the enclosed pool to be year round. Nice featured pictures of the pool, with unseen small print that denotes it as "seasonal". Night stands were cracked from old water damage. Showers were updated but the rest of the hotel looked run down. Staff were nice. Room was Ok, balcony was a bonus. Nice free breakfast, with attentive breakfast staff. Paid less than $100 per night, so that too was a bonus.

Ronald

Apr 18, 2026 11:21:58 PM

Summary: Breakfast was decent. The place is lind of falling apart and beat up. Not convenient that ice is only on first floor. The bed was comfortable.

Jen

Apr 12, 2026 11:47:30 PM

Summary: It was relaxing room was decent and cool breakfast was ok

Alexi

Mar 31, 2026 12:15:00 AM

Summary: The breakfast was not that best. The eggs were watery. The matress

Caroline

Mar 30, 2026 12:27:52 AM

Summary: Very clean hotel. Need some better quality mattresses.

Brandon

Mar 23, 2026 12:07:39 AM

Summary: Clean, comfortable, and breakfast!

Kelley

Mar 12, 2026 11:36:01 PM

Summary: For a quick overnight, hotel was fine. Staff were helpful and friendly upon check in. Pool was closed for the season. Signage to direct guest around the hotel was temporary, looking like cleaning or renovations are being completed. Room was typical and sufficient.

Anjilah

FAQ's

Is this Quality Inn West Springfield pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Quality Inn West Springfield have a swimming pool?

Yes, this Quality Inn West Springfield has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Quality Inn West Springfield?

Best-rates for the Quality Inn West Springfield starts from $106 per night with includes Guest Services, TV, Security/Safety, Business Services, Bedding/Linens, Restaurant, Child Friendly, Wheelchair Accessible, Balcony/Terrace, Kitchen, Laundry, Entertainment, Air Conditioner, Pool, Accessibility, Parking, Wellness Facilities, Breakfast, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Quality Inn West Springfield a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Quality Inn West Springfield wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Quality Inn West Springfield is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Quality Inn West Springfield?

Based on the information reported by the owner or manager, the Quality Inn West Springfield indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Quality Inn West Springfield?

Based on the information reported by the owner or manager, details for the cancellation policy for the Quality Inn West Springfield are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $106