Quality Inn | Hotel in West Haven

7.0 (384 Reviews) |  1 Bathroom
West Haven Hotel | Quality Inn

Hotel in West Haven

Laundry facilities, a 24-hour front desk, and free newspapers are available at this hotel. Free breakfast, free WiFi in public areas, and free self parking are also provided.
Change of towels is available on request.
Quality Inn offers 82 air-conditioned accommodations with coffee/tea makers and hair dryers. Premium cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and change of towels can be requested.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Bedding/Linens
  • Wellness Facilities
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in
Check-in Check-in start time: 2 pm; check-in end time: midnight early check-in subject to availability minimum check-in age: 21
Check-out
Check-out Check-out before 11 am contactless check-out available
Payment Policy
Payment Policy Rollaway bed fee: usd 10.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy
Child Policy Children are welcome. rollaway/extra beds are available for usd 10.0 per night. free cribs (infant beds)!
Pet Policy
Pet Policy Pets not allowed
Other Policy
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges masks are required at the property for guests without covid-19 vaccination safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of count on us (wyndham)
 
7 Kimberly Ave, West Haven, 06516, USA

What Our Guests say 500 + Reviews

Aug 9, 2026 02:29:32 AM
Summary: Nice stay here. Will stay again.
Yakisha Yakisha
Aug 8, 2026 08:43:26 PM
Summary: It was a nice remodeled hotel
Carolyn Carolyn
Aug 3, 2026 08:01:51 AM
Summary: A mixed bag. So I will say that this place does have potential. When my wife and I got to our room it smelled like smoke and weed. I informed the front desk and was given a new room. We did have some issues with the new room. We had trouble with the a/c unit but that was taken care of by the front desk clerk. Then when we tried to pull down the shade the whole thing came down and we had to have staff come fix the shade and put it back above the window. The bathroom smelled like stale urine. The water pressure from the shower was nonexistent! It was difficult to shower with such low water pressure. That is a problem. The railing on the steps in the stairwell was sticky. Breakfast also could have been a lot better. There was bare bones for food. Limited options for choices. They had a waffle machine which I used but the waffle tasted like there was not much to it. There was juice and pieces of toast and yogurt. That said the positives was that our second room was cleaner. The staff were very nice and helped us changes rooms. The hallway floors looked new and they were clean. This place used to be a super 8 apparently. I feel that this place has potential. I’m hoping this review helps and things get better.
Chris Chris
Jul 20, 2026 12:16:06 AM
Summary: We stopped here as we were driving from MD to MA because it was one of the more affordable options along I95. Pete at the front desk was efficient and quick to get us checked in. The hotel is outdated and the ceiling had some peeling paint but the beds were clean. The breakfast had waffles, toast, cereal and juice. Parking was easy right outside. Not very nice but we needed somewhere to sleep for a few hours during the drive. Not worth $180 but that was the best option in the area.
Caroline Caroline
Jul 18, 2026 07:03:47 AM
Summary: Absolutely adequate stay, especially for the price. Look don't confuse this with a "nice" motel. This is a cheap, rundown, doin' the best they can with what they have kind of place. That said, the room was clean, the mini-fridge was ice cold, the parking lot felt safe, and the front desk was very kind and helpful. The wifi was good enough for me to do work video calls, and the AC kept the room at a perfect temp. There were built in sockets and USB ports for charging, and the only downside was the old stink of cigarettes, which is really standard for any cheap motel i've stayed at. The location is a little weird but super convenient if you're looking to stay as close to I95 as possible. No regrets for my 2 nights there and I would stay there again in a heartbeat.
ELIEZER ELIEZER
Jul 15, 2026 02:55:46 AM
Summary: My son and I stayed here while he was playing in a tournament 10 minutes away. We will not be staying here again next year when we come for the same tournament. Highlights: - I felt fairly safe in the parking lot and walking around in the hallways (even though the front desk seems to have the thickest glass installed between the worker and visitors I have ever seen in a business) -There was always someone to help you at the front desk -There were the right amount of towels for travelers. It's my pet peeve when they require you to put the number of people staying in a room and then don't have enough towels for said people! There were 4 bath towels available. Things to note: The photos look way better than it does in person. The remodel looks like a DIY job. Our first room had drywall missing in the bathroom and the room door didn't lock (I learned to push every single room door from now on) They don't precool the rooms. Both rooms we stayed in were hot and took awhile to cool to a reasonable temperature. The rooms didn't feel clean. The sheets and towels seemed clean enough but it felt like room service was rushed or didn't take pride in their work. The breakfast leaves lots to desire! If you are staying here for the convenience of not having to go get breakfast before your day's activities you'll want to rethink it. There was nothing here to satiate a 16 year old boy before a tournament...we had to go to Mcdonalds every morning to get him some protein.
Kristi Martine Kristi Martine
Jul 14, 2026 11:03:47 PM
Summary: Bad area around the hotel, strange people inside. I lot of noise at nights. Breakfast is practically non-existent. Overall bad impression. Avoid if you can.
Mikhail Mikhail
Jul 10, 2026 11:02:37 PM
Summary: The room looked recently renovated and was much nicer than expected. Cleaning staff was kind and efficient. Breakfast was nonexistent at 9:30 both days I was there so make sure you go early.
Matthew Matthew
Jul 10, 2026 04:34:55 AM
Summary: I found it a bit hard to find the motel because it was not directly visible from the street. It did have a sign but I got puzzled when I tried to find it.
kuni kuni
Jun 6, 2026 04:45:00 AM
Summary: Room clean no issues
Onnika Onnika

FAQ's

Is this Quality Inn pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Quality Inn? 

Check-in time for Quality Inn starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Quality Inn have a swimming pool? 

No, this Quality Inn does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Quality Inn? 

Best-rates for the Quality Inn starts from $85 per night with includes Air Conditioner, Parking, Designated Smoking Area, TV, Wheelchair Accessible, Accessibility, Bedding/Linens, Wellness Facilities, Guest Services, Breakfast, Child Friendly, Internet, Kitchen, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Quality Inn a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Quality Inn wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the Quality Inn is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Quality Inn? 

Based on the information reported by the owner or manager, the Quality Inn indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Quality Inn? 

Based on the information reported by the owner or manager, details for the cancellation policy for the Quality Inn are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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