Quest Mackay on Gordon | Hotel in Mackay

| 9.2 (467 Reviews) | 1 Bathroom

Hotel in Mackay

An outdoor pool, a fitness center, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, spa services, a business center, and conference space are onsite.
Limited housekeeping is available.
Quest Mackay on Gordon offers 115 air-conditioned accommodations with DVD players and safes. Rooms open to balconies. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on weekdays only.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

Unique Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Toiletries
Guest Services
Entertainment
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 2:00 pm; check-in end time: 8:00 pm early check-in fee: aud 50 early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out Check-out before 10 am late check-out fee: aud 50 late check-out subject to availability

Payment Policy Self parking fee: aud 15 per day early check-in fee: aud 50 (subject to availability) late check-out fee: aud 50 (subject to availability) crib (infant bed) fee: aud 10.0 per night credit card charges are subject to a surcharge of 2.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are available for aud 10.0 per night.

Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival.

27 Gordon Street, Mackay, 4740, Australia

What Our Guests say 500 + Reviews

Mar 26, 2026 03:56:18 PM

Summary: I always enjoy staying at this property. The team is friendly, and the whole place has such a calm, relaxing feel. The rooms are well maintained, the mattress is incredibly comfortable, and the air conditioner works beautifully — such a relief after a long day. There’s also a laundry available (located in a separate area at the property), which is really handy, and the kitchen is well equipped with everything you need for cooking. The bathroom is clean and modern too. Overall, it’s a comfortable, welcoming place to stay and always a great experience.

JANE

Feb 27, 2026 11:51:41 AM

Summary: Room is good, staff were really friendly

Judith

Feb 16, 2026 11:21:03 AM

Summary: Lovely staff, clean land comfortable room with kitchenette, right next to an Coles, and good view. Quest comfort as always. Coles loading trucks woke me up at 730am. Maybe ask for a room on non coles side. No coffee pod machine disappointing. Scent of toiletries not superb.

Peter W

Jan 24, 2026 03:43:57 AM

Summary: Room was spotless, staff were courteous and accommodating. The only issue or concern was the exit to the parking seemed to be left open which raised concerns for safety. Would definitely stay there again.

Michelle

Jan 14, 2026 07:15:37 PM

Summary: Amazing helpful staff, very clean room, great ym and bbq area, great position

karen

Jan 13, 2026 10:15:19 AM

Summary: Amazing under 350 for 2 days and nights in a king sized super comfortable bed with a kitchen aircon and 50 inch tv haha wicked ill be staying here from now on when I breeze through town every now and then 😁👍

Clayton

Jan 11, 2026 12:36:27 PM

Summary: Air conditioner was leaking on floor

Nathan

Jan 2, 2026 12:39:05 PM

Summary: Always a pleasure to stay at quest. Great service and the amenities are always great.

Melanie

Jan 1, 2026 09:29:03 AM

Summary: The staff were very accomodating and helped us out when we were unhappy with our initial room selection.

Lucinda

Dec 30, 2025 04:36:16 PM

Summary: Great place to stay, very quiet and clean

Bevan

FAQ's

Is this Quest Mackay on Gordon pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Quest Mackay on Gordon have a swimming pool?

Yes, this Quest Mackay on Gordon has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Quest Mackay on Gordon?

Best-rates for the Quest Mackay on Gordon starts from $124 per night with includes Accessibility, Guest Services, Entertainment, Child Friendly, Internet, Kitchen, Laundry, Wellness Facilities, TV, Bedding/Linens, Spa, Air Conditioner, Parking, Pool, Wheelchair Accessible, Security/Safety, Business Services, Toiletries, Barbecue/Outdoor Cooking, Balcony/Terrace StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Quest Mackay on Gordon a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Quest Mackay on Gordon wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Quest Mackay on Gordon is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Quest Mackay on Gordon?

Based on the information reported by the owner or manager, the Quest Mackay on Gordon indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Quest Mackay on Gordon?

Based on the information reported by the owner or manager, details for the cancellation policy for the Quest Mackay on Gordon are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $124