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Renaissance Portsmouth-Norfolk Waterfront Hotel | Hotel in Portsmouth

| 8.4 (1003 Reviews) |  1 Bathroom  Stay&Play
Portsmouth Hotel | Renaissance Portsmouth-Norfolk Waterfront Hotel

Hotel in Portsmouth

Riverfront hotel with a 24-hour fitness center and a 24-hour business center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business center, and self parking.
Housekeeping is available on request.
Renaissance Portsmouth-Norfolk Waterfront Hotel offers 252 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4 pm; check-in end time: midnight minimum check-in age: 21
Check-out Check-out before 11:00 am express check-out available
Payment Policy Fee for buffet breakfast: approximately usd 17.95 to 17.95 per person self parking fee: usd 15 per day (in/out privileges) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy Pets not allowed service animals are welcome, and are exempt from fees
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival.
 
425 Water St, Portsmouth, 23704, United States

What Our Guests say 500 + Reviews

Jul 6, 2025 04:59:23 PM
Summary: Hotel staff friendly and serviceable room had some issues with lights and water but stay was Preston was very helpful and friendly. Great location and Thyme Restaurant waitress. Tammy excellent and gumbo was amazing.
Denorah Denorah
Jun 27, 2025 05:44:11 PM
Summary: Beautiful hotel! Bar staff is exceptional. Bre was our favorite. Hotel should keep pool towels downstairs as housekeeping could not deliver towels to the pool in a timely manner. Front desk advised there were 7 deliveries in front of the pool delivery for towels without a time frame on when they would arrive. Housekeeping will only provide fresh towels in room that are on the floor and does not make beds when you stay over however nothing in the room informs you of this. Hotel charges for parking however I was not informed until checkout.
Jun 22, 2025 08:12:25 AM
Summary: Bathroom needed a deep clean, mold growing in shower. Still a nice hotel.
Bryan Bryan
Jun 18, 2025 12:17:13 AM
Summary: I paid for an accesible room they gave me the total opposite my daughter was to visit after a long drive and i had to cancel her becaus ethey did not pay attention to the details of my purchase the a.c did not work and the tv i had to do something special with the remote to turn the tv i have stayed here before it was enjoyable but this time it was awful truly considering never returning. My family is first and if they cant accommodate handicapped then its time to go elsewhere.
raymond raymond
Jun 10, 2025 05:42:01 AM
Summary: My husband and I were excited to stay here for his birthday weekend to see a concert on Sunday afternoon. Unfortunately, we experienced several problems during our two-day stay. First, the shower walls had mold down the tiles. Second, the bed and pillows were so soft that it killed our backs both days. Third, on the morning of Day 2, we asked the concierge for bath towels because we didn't have any. She said they don’t keep towels at the desk so she would notify the maid so she could leave them in our room when she cleaned it. A few hours later, we ended up asking the maid on our floor twice for towels, but they never arrived. After returning from lunch and seeing no towels or a clean room, my husband and I went down to the concierge desk again to request the towels. That concierge brought towels to us within 10 minutes. This long delay all morning and afternoon caused us to leave late for the concert, thus we ran into a lot of traffic. We ended up missing 40 minutes of the concert. When we returned, our room still wasn’t cleaned. We won’t be staying at this hotel again because these problems ruined what should have been a fun birthday weekend.
Heather Heather
Jun 10, 2025 01:56:58 AM
Summary: !
Kevin Kevin
Jun 2, 2025 02:18:06 AM
Summary: Parking is inconvenient, its a long walk from the garage to the lobby, then even further to your room. Food is average. The bar service is mediocre. Overall, it is a beautiful place, but the service did not meet my expectations
Anthony Anthony
May 29, 2025 03:05:43 AM
Summary: When I call first to see was my room ready.But we couldn't give the King you ask for we gave it to someone else.My room were already paid for. The lobby were not clean. The bathroom were not clean in the lobby. Went to my room .it were not clean The shower door were not clean.the counter needs clean the corner on the counter needs attention too.The small rug were not vacuum. And I were not happy when they took money off my card The lady at the desk said they have to have a card on holdbut found out they took 80.00 in that case I would v have gave them a another card.When ask about it they were kind od rude told me zI can out about three days later so sad.
Theresa Theresa
May 28, 2025 06:16:06 PM
Summary: Very disappointed. The rooms do not have microwaves. The microwave’s are located on select floor, not very convenient . In My room, none of the USB charging ports work. When you enter the main area of the room, there are no light switches. You have to walk around turning on lamps individually. Parking is less than ideal. It’s a long walk from the garage to the front desk and an even longer walk to your rooms. So if you have any disabilities that make it difficult for you to walk long distances, don’t stay here. This is my first and last stay at this facility.
Anthony Anthony
May 27, 2025 08:18:44 PM
Summary: Great service
Timothy Timothy

FAQ's

Is this Renaissance Portsmouth-Norfolk Waterfront Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Renaissance Portsmouth-Norfolk Waterfront Hotel have a swimming pool?

Yes, this Renaissance Portsmouth-Norfolk Waterfront Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Renaissance Portsmouth-Norfolk Waterfront Hotel?

Best-rates for the Renaissance Portsmouth-Norfolk Waterfront Hotel starts from $169 per night with includes Internet, Kitchen, Toiletries, Parking, TV, Wheelchair Accessible, Business Services, Bedding/Linens, Pool, Accessibility, Entertainment, Child Friendly, Laundry, Air Conditioner, Balcony/Terrace, Bar, Security/Safety, Wellness Facilities, Restaurant, Guest Services, Breakfast StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Renaissance Portsmouth-Norfolk Waterfront Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Renaissance Portsmouth-Norfolk Waterfront Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Renaissance Portsmouth-Norfolk Waterfront Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Renaissance Portsmouth-Norfolk Waterfront Hotel?

Based on the information reported by the owner or manager, the Renaissance Portsmouth-Norfolk Waterfront Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Renaissance Portsmouth-Norfolk Waterfront Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Renaissance Portsmouth-Norfolk Waterfront Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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