Sercotel Ayala | Hotel in Bilbao

| 8.8 (3916 Reviews) |   Pet Friendly  4 Bathrooms  8 Guests
Bilbao City Centre Hotel | Sercotel Ayala

Hotel in Bilbao City Centre, Bilbao

Conveniently set in the Bilbao City Center district of Bilbao, Sercotel Ayala is located 886 feet from Campos Eliseos Theater, 0.6 mi from Arriaga Theater and 0.9 mi from Funicular de Artxanda. The accommodations provides a 24-hour front desk as well as free WiFi throughout the property. A buffet breakfast is available daily at the hotel. All the rooms in this property are equipped with a desk, Smart TV and mini-bar. The property is 0.6 mi from Guggenheim Museum Bilbao, 1 mi from Euskalduna Conference Center and Concert Hall and 0.9 mi from Bilbao Fine Arts Museum. The train station is in close proximity of the hotel.The nearest airport is Bilbao Airport, 8.1 mi from the accommodations.

Sercotel Ayala is located in Bilbao.

This 59 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Accessibility, Security/Safety, Business Services, and several others. This is a 4 star rated property and has over 3916 reviews with the average score of 8.8 . Coming to Bilbao and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 59 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Bilbao. These details are authentic, as they are provided by our partner, booking.com.

This Sercotel Ayala in Bilbao is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sercotel Ayala”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pet Friendly
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Fireplace/Heating
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are allowed upon request and charges may apply.
Other Policy When booking more than 4 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.
 
Canciller Ayala, 3, Bilbao, 48008, Spain

What Our Guests say 500 + Reviews

Jan 22, 2026 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Positive: Everyday they clean up very well,put my clothes or makeup in order
Negative: No
Summary: Excellent
linli linli, China
Jan 21, 2026 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Modern, clean and location is perfect
Summary: Modern, clean and location is perfect
Rosemarie Rosemarie, Sweden
Nov 6, 2025 08:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Elon Elon, United Kingdom
Aug 30, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Aug 30, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Perfect to discover Bilbao. Nice hotel with good breakfast. Helpful and friendly hotel staff. Good choice!!
Summary: Perfect to discover Bilbao!
Thorsten Thorsten, Germany
Aug 27, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: This hotel is very cosy and easy, it’s open 24/7, the rooms are not super spacious but offer all you needing a pleasant and efficient way. The location is perfect, close to everything you need, 2 mins from the train / metro station and 7 mins (walk) from the old town but just outside the noisy areas. Staff is super friendly and helpful with all your questions.
Negative: Nothing really but if there’s one mini thing, the elevator is a bit slow 😅
Summary: Perfect accommodation at a perfect location
Marc Marc, Netherlands
Jul 31, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The location
Negative: The size of the room
Luis Fernando Luis Fernando, Switzerland
Jul 31, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Susa Susa, Finland
Jul 24, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Comfortable and clean. Good location with restaurants around. Good.breakfast.
Negative: Parking was 5 minutes walking away and.really expensive but it is.city centre.
Summary: Good location. Comfortable.
julia julia, United Kingdom
Jul 24, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Very helpful staff, especially Andrea who gave us excellent recommendations for dining. Clean, good size rooms with minibar and supplies like comb, toothbrush and paste and shower cap. Housekeeping staff were polite and discreet. Great location as within walking distance of lots of bars and restaurants, sights and the old town. Small drop off area in front of the hotel where you could park until checked in and had delivered your luggage to your room.
Negative: No on-site parking but public parking close by and plentiful with 10% discount card available from the hotel, so not a major problem.
Summary: Good, comfortable stay.
Trupti Trupti, United Kingdom

FAQ's

Is this Sercotel Ayala pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sercotel Ayala?

Check-in time for Sercotel Ayala starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sercotel Ayala have a swimming pool?

No, this Sercotel Ayala does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sercotel Ayala?

Best-rates for the Sercotel Ayala starts from $177 per night with includes Child Friendly, Internet, Laundry, Air Conditioner, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Fireplace/Heating, Guest Services, Breakfast, Parking, Pet Friendly StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Sercotel Ayala a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sercotel Ayala wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sercotel Ayala is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sercotel Ayala?

Based on the information reported by the owner or manager, the Sercotel Ayala indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sercotel Ayala?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sercotel Ayala are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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