Sercotel Ayala | Hotel in Bilbao

| 8.9 (3676 Reviews) | Pet Friendly 4 Bathrooms 8 Guests

Bilbao City Centre Hotel | Sercotel Ayala

Hotel in Bilbao City Centre, Bilbao

Conveniently set in the Bilbao City Center district of Bilbao, Sercotel Ayala is located 886 feet from Campos Eliseos Theater, 0.6 mi from Arriaga Theater and 0.9 mi from Funicular de Artxanda. The accommodations provides a 24-hour front desk as well as free WiFi throughout the property. A buffet breakfast is available daily at the hotel. All the rooms in this property are equipped with a desk, Smart TV and mini-bar. The property is 0.6 mi from Guggenheim Museum Bilbao, 1 mi from Euskalduna Conference Center and Concert Hall and 0.9 mi from Bilbao Fine Arts Museum. The train station is in close proximity of the hotel.The nearest airport is Bilbao Airport, 8.1 mi from the accommodations.

Sercotel Ayala is located in Bilbao.

This 59 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Air Conditioner, Parking, Pet Friendly, and several others. This is a 4 star rated property and has over 3676 reviews with the average score of 8.9 . Coming to Bilbao and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 59 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Bilbao. These details are authentic, as they are provided by our partner, booking.com.

This Sercotel Ayala in Bilbao is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Sercotel Ayala”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Unique Amenities

Air Conditioner
Parking
Pet Friendly
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Guest Services
Breakfast
Heating
Internet
Laundry

Policies

Check-in The minimum age for check-in is 18

Cancellation policy Free cancellation

Pet Policy Pets are allowed upon request and charges may apply.

Other Policy When booking more than 4 rooms, different policies and additional supplements may apply.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.

Canciller Ayala, 3, Bilbao, 48008, Spain

What Our Guests say 500 + Reviews

Jul 6, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Good location , nice spacious room.

Negative: The lack of proper black-out curtains - this should be a priority.

Brian, Germany

Jun 29, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Ottima posizione, servizi impeccabili e personale gentile

Negative: Niente di particolare da segnalare

Summary: Ottimo hotel, consigliato per soggiornare

Marco, Italy

Jun 28, 2026 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

AK, Switzerland

Jun 27, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Kimiya, Japan

Jun 26, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Polyvios, Greece

May 28, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Mary, USA

May 26, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Very nice position, close to everythinhg. Kind staff at the reception desk. Cllean and comfortable room.

Summary: I world advise a stay in this hotel.

Bartolomucci, Italy

May 14, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Nice comfort room. Everything is clean. Breakfast is ok: fruits, oats, bread, meat, eggs etc We asked for the kettle and they gave it to us, thanks. 10 minutes to Guggenheim Museum, easy access wherever you wanna go. Good AC, comfort bathroom.

Polina, Russia

May 13, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Great location. Excellent facilities. Efficient, helpful and friendly staff

Negative: It very much suited our stay in Bilbao

John, Ireland

May 12, 2026 07:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: Breakfast is okay but less than my expectation.For example there were few kind cheese, no vegetables (tomatoe,cucamber,carrot,rocket,parsley,etc) in breakfast.

Negative: The others are okay but prices high.

Summary: It was okay with small complains.

Mehmet, Turkey

FAQ's

Is this Sercotel Ayala pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sercotel Ayala?

Check-in time for Sercotel Ayala starts counting from 2:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sercotel Ayala have a swimming pool?

No, this Sercotel Ayala does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sercotel Ayala?

Best-rates for the Sercotel Ayala starts from $177 per night with includes Air Conditioner, Parking, Pet Friendly, Wheelchair Accessible, Accessibility, Security/Safety, Business Services, Guest Services, Breakfast, Heating, Internet, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Sercotel Ayala a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sercotel Ayala wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sercotel Ayala is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sercotel Ayala?

Based on the information reported by the owner or manager, the Sercotel Ayala indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sercotel Ayala?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sercotel Ayala are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $177