Shangri-La Xian | Hotel in Xi'an

| 9.2 (168 Reviews) | 1 Bathroom Stay&Play

Hotel in Yanta Qu, Xi'an

This hotel features 4 restaurants, an indoor pool, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Shangri-La Xian offers 393 accommodations with minibars and safes. 42-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.

Unique Amenities

Air Conditioner
Parking
Pool
Designated Smoking Area
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: noon early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out A late check-out fee will be charged check-out before noon contactless check-out available express check-out available late check-out subject to availability

Payment Policy Fee for buffet breakfast: approximately cny 148 for adults and cny 74 for children airport shuttle fee: cny 500 per vehicle (one-way, maximum occupancy 3) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!

Pet Policy No pets or service animals allowed

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges mobile payment options include: alipay and wechat pay please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the listed child breakfast fee applies to guests age 11 and younger. this property accepts credit cards, mobile payments, and cash

38b Keji Road, Xi'an, 710075, China

What Our Guests say 500 + Reviews

Nov 8, 2025 06:02:46 PM

Summary: Loved the hotel, everything was beautiful, the breakfast was delicious and the staff was incredible helpful and kind.

Maximiliano

Jul 13, 2025 09:38:45 PM

Summary: One week family holiday to visit Xi’an, full amenities, good service. But hotel is a bit old.

Jul 2, 2025 11:22:10 PM

Summary: Our stay at the Shangri-la was exceptional. The facilities were first rate and the services from the staff even better. Even before our arrival at the hotel, the concierge at the hotel, Oscar, was in touch with us to offer his services regarding transportation, site seeing and other details regarding our visit to Xian. He responded quickly to our email queries and gave detailed advice regarding how to make the best use of our short time in Xian. We were able to very efficiently navigate the city and thoroughly enjoyed our stay in Xian because of Oscar's willingness to go over and beyond his job to make us feel at home in a new city.

Bee

Jun 22, 2025 12:45:51 PM

Summary: The room and bed is very comfortable. I love the beautiful Garden here. Also the transportation is very convenient.

PING

May 18, 2025 06:00:28 PM

Summary: The staff is so professional and very helpful. The room is spacious and comfortable. Everything was extremely clean. The garden is beautiful and well maintained !

Felix

Mar 22, 2025 11:02:10 AM

Summary: The rooms division is terrible. Front desk ineffficient, not providing the expected services, lack knowledge, skills and information. Drainage in shower cabinet is too slow, towel taken away although is hung as directed for protection of enivronment. only one bath towel for one guest. Socket should be international type, not Chinese type(you are international hotel, right?). F&B is excellent. Excellent service. Good food quality. Good value for money, good ambience. couldn't ask for more. Please keep up the good work and improve your short falls if you want to stay in your competion with others. Heinsen Chan (retired veteran in hospilality industry)

Heinsen

Dec 1, 2024 09:05:15 AM

Summary: A very nice stay.

Kun

Oct 31, 2024 09:10:41 PM

Summary: The bed is big. We had king size bed. Can actually sleep 3 adults. Staff are friendly and helpful. Cafe snacks and drinks are abit pricy. Hotel not so modern.

Rebecca

Oct 27, 2024 10:21:19 PM

Summary: Overall excellent. Was disappointed that my request for connecting room was not given. The king size bed can actually sleeps 3 adults. It’s hugh.

Siew Yun Rebecca

Oct 27, 2024 03:03:40 PM

Summary: The room is very clean and comfortable, the hotel lobby is very beautiful.Transport is very convenient, Bus stop and MRT station are very near the hotel. It is also convenient for shopping and eating. All staffs are polite and friendly, We have a very good stay at Shangri-La Hotel, we will definitely come back again when we visit Xian next time.

SUZHEN

FAQ's

Is this Shangri-La Xian pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Shangri-La Xian have a swimming pool?

Yes, this Shangri-La Xian has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Shangri-La Xian?

Best-rates for the Shangri-La Xian starts from $99 per night with includes Guest Services, Designated Smoking Area, Balcony/Terrace, Laundry, Wheelchair Accessible, Accessibility, Bedding/Linens, Bar, Toiletries, Breakfast, Internet, Kitchen, Air Conditioner, Parking, Pool, TV, Business Services, Child Friendly, Wellness Facilities, Spa, Restaurant StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Shangri-La Xian a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Shangri-La Xian wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Shangri-La Xian is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Shangri-La Xian?

Based on the information reported by the owner or manager, the Shangri-La Xian indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Shangri-La Xian?

Based on the information reported by the owner or manager, details for the cancellation policy for the Shangri-La Xian are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $99