Sheraton Haikou Hotel | Hotel in Haikou

| 7.8 (38 Reviews) |  1 Bathroom
Donghu District Hotel | Sheraton Haikou Hotel

Hotel in Donghu District, Haikou

Elegant beach hotel and outdoor pool
At Sheraton Haikou Hotel, spend the day playing on the nearby beach then return to dine at one of the hotel's 3 restaurants.
Housekeeping is available on request.
Sheraton Haikou Hotel offers 341 accommodations, which are accessible via exterior corridors and feature minibars (stocked with some free items) and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate dining areas. Beds feature down comforters and premium bedding. A pillow menu is available. 42-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Haikou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.


An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3 pm; check-in end time: noon express check-in available late check-in subject to availability minimum check-in age: 18
Check-out Check-out before noon express check-out available
Payment Policy Fee for buffet breakfast: approximately cny 182 per person rollaway bed fee: cny 230.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cny 230.0 per night. free cribs (infant beds)!
Pet Policy No pets or service animals allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector, a security system, and a deadbolt lock special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
136 Bin Hai Road, Haikou, 570311, China

What Our Guests say 500 + Reviews

Jan 29, 2025 01:16:06 PM
Summary: Completely resort atmosphere!!
Kan Kan
Sep 27, 2021 04:04:53 AM
Summary: Huge hotel, great service. Right on the beach but you have to walk a bit to get to the Sandy beach part as rocks right in front of hotel. Nice spa. Bikes available for hire
Halima Halima
Nov 25, 2019 05:01:38 AM
Summary: The hotel is probably aiming mostly for the beachfront resort vibe. My room was huge, airy, with a great balcony, and a comfortable bed. The pool and hot tubs were nice, when they were open, but didn't care much for the restaurant quality for dinner (the Chinese place, every other similar meal in Hainan that I had was far better). Breakfast was a huge multi-cultural spread, but ran out of plates and working espresso machines on the weekend. After 10pm the pool has signs that say "closed, swim at your own risk" but they mean the first part (closed) and not that you can swim (yelled at). So, I liked it, there are some criticisms above, but it's a nice place and the weekday pricing was quite good.
Michael Michael
Sep 12, 2019 09:54:58 PM
Summary: Definitely an older resort but seems like they’re in the process of renovating it slowly. Regardless it is located right by the water and has a nice infinity pool surrounded with lush greens that makes it a comfortable get away. The breakfast was also great and had many options.
Apr 11, 2014 02:31:03 PM
Summary: I came here with my partner to spend some time alone. And I think the hotel was perfect for the purpose. The room was reasonably priced, while it was comfortable and clean. The environment was peaceful and quiet to allow for plenty of time to reflect and relax. The facilities weren't wide in variety but sufficient. The hotel tried their best to provide good customer service. The English level on the whole was a bit weak, but those key points of contact were very helpful and courteous. The funny thing I found was that communication by Cantonese was a lot more smoother than with English. The speed at which the food is served in the restaurant can be a bit slow, so it is not really a place for a rush or quick bite. I think the in restaurant speed was almost the same as the room service timing. The location is far from the city and the airport, so be prepared to arrange a private driver or spend a little bit on taxis. That is why the location is good for rest and relaxation.
Mac Mac
Jan 26, 2011 12:30:17 PM
Summary: Beautiful Hotel. We wished we had been able to stay more than one night. The rooms are lovely, with a deep jetted tub and separate spacious shower. The beds in China are known to be rock hard; these were better and we got a comfortable night's sleep. The grounds are tropically beautiful. Many pools and hot tubs for guests to enjoy. We enjoyed the evening entertainment while having a drink in their lounge/lobby. Kudos to one of the young gentleman employees named Edison. He answered many questions for us and even handled getting us tickets for the train to Sanya. We would definitely recommend this hotel for beauty and service. And through Hotels.com, the price was outrageously affordable!
Sharell Sharell
Dec 15, 2010 10:29:21 PM
Summary: Hainan has been labeled China's Hawaii, and on a recent business trip to Guangzhou, I decided to spend the weekend in Haikou (about a 1 hr flight from Guangzhou). While Hainan and Haikou does not come close to Hawaii either in beauty or amenities, the Sheraton Haikou Resort, located on Holiday Beach, a 3 mile long beach to the west of Haikou, is a world-class resort. The grounds are beautifully landscaped. with easy access to the beach. The rooms are nicely decorated and have many touches one would expect to find in a luxury boutique hotel (e.g. free standing "designer" bathtub). Good restaurants, and one of the best breakfasts I've had while in China. The spa has a mineral hot spring that's fed from a source 700 meters below the ground.
Peter Peter
May 14, 2009 06:32:00 AM
Summary: Sheraton resort Haikou is a surprisingly comfortable, well kept, 5 star accommodation. It's people are friendly, attentive, and make sure your stay is a pleasant one. English is spoken by much of the staff which makes it nice if your Chinese is limited. It has an excellent pool area, beach and more. We will definitely make a return trip.
RL RL
Oct 23, 2008 05:43:00 PM
Summary: This was without a doubt one the best hotels that I have ever stayed in. The service was unbelievably good. Most of the staff spoke excellent English and everything was so very clean and so nicely done. I am over 60 years old but this is the nicest hotel I have ever stayed in. The rooms are beautiful, very funtional and spacious. Their restaurants offered excellent food choices with great taste at resonable prices. They have beautiful pools and again the service was wonderful and of course the ocean was just steps away.
Kenny Kenny
Aug 1, 2008 09:36:09 AM
Summary: Des l'entree, on est plonge dans l'hotel au cadre grandiose! L'aménagement est impeccable, les chambres tres confortables, le service discret et efficace. Le jardin offre une vegetation tropicale et fleurie. La piscine aux differents bassins permet une intimite. C'est beau! Cependant, ne pas penser a se baigner dans l'ocean!
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FAQ's

Is this Sheraton Haikou Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Haikou Hotel?

Check-in time for Sheraton Haikou Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Haikou Hotel have a swimming pool?

Yes, this Sheraton Haikou Hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Haikou Hotel?

Best-rates for the Sheraton Haikou Hotel starts from $77 per night with includes Parking, Designated Smoking Area, TV, Business Services, Sports/Activities, Bedding/Linens, Wellness Facilities, Restaurant, Pool, Bar, Toiletries, Child Friendly, Kitchen, Air Conditioner, Balcony/Terrace, Accessibility, Transportation/Shuttle, Security/Safety, Guest Services, Internet, Laundry, Wheelchair Accessible, Breakfast StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Sheraton Haikou Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Haikou Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Haikou Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Haikou Hotel?

Based on the information reported by the owner or manager, the Sheraton Haikou Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Haikou Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sheraton Haikou Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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