Sheraton Ottawa Hotel | Hotel in Ottawa

| 8.8 (1124 Reviews) |  1 Bathroom  Stay&Play
Byward Market - Parliament Hill Hotel | Sheraton Ottawa Hotel

Hotel in Byward Market - Parliament Hill, Ottawa

Eco-certified hotel with a fitness center and a 24-hour business center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and valet parking.
Housekeeping is available on request.
Sheraton Ottawa Hotel offers 236 air-conditioned accommodations with iPod docking stations and safes. Beds feature pillowtop mattresses. 50-inch LCD televisions come with satellite channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3 pm; check-in end time: midnight late check-in subject to availability minimum check-in age: 19
Check-out Check-out before noon express check-out available late check-out fee: cad 75.00 late check-out subject to availability
Payment Policy Fee for buffet breakfast: approximately cad 19.00 to 26.00 for adults, and cad 9.50 to 13.00 for children valet parking fee: cad 35.00 per day (in/out privileges) extended parking fee: cad 32.00 per day late check-out fee: cad 75.00 (subject to availability) rollaway bed fee: cad 20 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 3 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cad 20 per night. free cribs (infant beds)!
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (marriott) this property reserves the right to pre-authorize the guest's credit card prior to arrival.
 
150 Albert St, Ottawa, K1P5G2, Canada

What Our Guests say 500 + Reviews

Aug 2, 2025 07:08:55 AM
Summary: It has been a few years since we have been to Ottawa, but always stay at the Sheraton. Great location, friendly staff, clean, comfortable rooms.
Edward Edward
Jul 3, 2025 07:52:49 PM
Summary: We stayed on the tenth floor but the noise from traffic was horrible - tunneling up between buildings. Hard to get a decent nights sleep. Also the condition of the room was outdated and also very small - like a studio, which was unexpected and lended no privacy. Our room was next to the elevator and the door opened to the whole space - very abnormal configuration.
Carla Carla
Jun 30, 2025 08:38:02 PM
Summary: I booked this hotel and specifically the "Exe utive Level" room because of the access to the Club Lounge . It was advertised as serving a breakfast and evening hors d'oeuvres as well as bar service . Upon check-in , I was informed that all food and drink options were only available in the restaurant in the lobby area. I was given vouchers for the breakfast buffet which in all fairness was quite decent . They also had some food in the evening which was mediocre at best. Egg rolls and noodles one night , Meatballs , pizza and canneloni the next night . A Manhattan cost me $20 !! I've been in lounges at several hotels and enjoy the upgraded experience and willing to pay for it , which I did . Although the lounge was accessible to me , there was nothing there other than some soft drinks , a few snack items and a coffee machine . It was essentially deserted . Blaming it on Covid is getting a little thin this far out from the actual pandemic . Sheraton Ottawa badly needs to update their information to accurately reflect what guests can expect and then let them decide if it's worth paying extra or not .
Mitchell Mitchell
May 24, 2025 10:17:31 PM
Summary: Very convenient location and walkable to all attractions.
Pat Pat
May 24, 2025 05:12:18 PM
Summary: Good service
Cyrus Cyrus
May 20, 2025 11:10:00 PM
Summary: The room
Leslie Leslie
May 19, 2025 01:34:07 PM
Summary: Safe and well
Winnie Winnie
May 19, 2025 06:48:09 AM
Summary: Central location, easy walking distance
May 19, 2025 04:30:45 AM
Summary: Great hospitality
Sabrina Sabrina
May 19, 2025 01:05:39 AM
Summary: Very underwhelmed with this property. It needs updating. Also staff were not friendly. Very basic hotel for the price charged. I will not choose again
Donna Donna

FAQ's

Is this Sheraton Ottawa Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Sheraton Ottawa Hotel?

Check-in time for Sheraton Ottawa Hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Sheraton Ottawa Hotel have a swimming pool?

No, this Sheraton Ottawa Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Sheraton Ottawa Hotel?

Best-rates for the Sheraton Ottawa Hotel starts from $155 per night with includes Internet, Accessibility, Security/Safety, Bedding/Linens, Bar, Guest Services, Breakfast, Kitchen, Laundry, Parking, Business Services, Restaurant, Entertainment, Child Friendly, Wheelchair Accessible, Wellness Facilities, Air Conditioner, TV, Fireplace/Heating, Toiletries StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Sheraton Ottawa Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Sheraton Ottawa Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Sheraton Ottawa Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Sheraton Ottawa Hotel?

Based on the information reported by the owner or manager, the Sheraton Ottawa Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Sheraton Ottawa Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Sheraton Ottawa Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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