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Surestay By Best Western Greenville | Hotel in Greenville

7.8 (365 Reviews) |  1 Bathroom
Greenville Hotel | Surestay By Best Western Greenville

Hotel in Greenville

Hotel in Greenville with a 24-hour fitness center and a 24-hour front desk
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-out are onsite.
Housekeeping is available once per stay.
Surestay By Best Western Greenville offers 61 accommodations with complimentary newspapers and coffee/tea makers. Cable television is provided. Bathrooms include bathtubs or showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided once per stay.


Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Parking
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Guest Services
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime early check-in is available for a fee early check-in subject to availability minimum check-in age: 21
Check-out A late check-out fee will be charged check-out before 11 am express check-out available late check-out subject to availability
Payment Policy Pet fee: usd 20 per pet, per day plus usd 250 one-time cleaning fee service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) crib (infant bed) fee: usd 10.00 per day rollaway bed fee: usd 20.00 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 4 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 20.00 per day. cribs (infant beds) are available for usd 10.00 per day.
Pet Policy 1 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 20 per pet, per day, plus a one-time cleaning fee of usd 250 service animals are welcome, and are exempt from fees
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges masks are required at the property for guests without covid-19 vaccination special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted
 
851 Martin St, Greenville, 45331, United States

What Our Guests say 500 + Reviews

Jun 23, 2025 05:07:12 AM
Summary: We had a very enjoyable stay. Property was extremely clean and well maintained. Friendly staff. Parking was ample. Room was great, had a dbl Q, A/C was good and ran quietly. TV was a nice size with a good channel line up. Bathroom was good, toilet was a good height, not too low. Vanity was well lit. Bathroom would be tight if two people trying to get ready at same time. There was an awesome Gameroom with 3 pool tables, good assortment of cues, a driving simulator type game as well as a basketball shooting game. There was also a sitting area with tables for board games. Although there was a breakfast room, the attached Jacks's Cabin restaurant was great. Good food at a fair price. Make sure to try their salsa on your eggs! We actually had stayed at the same location 3yrs ago while the restoration was in progress and had to change rooms due to a bad a/c unit but that was an older room. There were plenty of security cameras in use and the property was well lit. Would have no problem staying here again. It was such a good value for the money, wasn't expecting anything near as nice for what we paid!
Raymond Raymond
Jun 9, 2025 08:36:18 AM
Summary: Although the bed was comfortable, the staff never offered to change our sheets in the 5 days we stayed there or clean our room. Towels were replenished daily. Window had some sort of white film on one side. Continental breakfast was awful. We had a problem with our key opening the outside doors on our last night there. I saw 2 dead spiders in our room. The thing I would like to complain most about was the price of the room for 5 nights was $810.00 and on the sign at the front desk it only charges $550 for a whole week. Was I charged $300 more because it was a race weekend? I call that price gauging! I would like a refund of some of my money. Probably will not stay there again and will not recommend to anyone else.
James James
Apr 22, 2025 12:10:10 AM
Summary: Great, updated property with newer furnishings and nice bed. Good shower and sink with Dove amenities and plush, fluffy towels. I was pleasantly surprised by how nice the room and property were given the difference in price from other properties in Greenville. The employees are from India, possibly all related, and were all helpful and friendly.
Matthew Matthew
Apr 21, 2025 02:33:50 AM
Summary: Nice place for a night.
Michael Michael
Apr 14, 2025 09:00:34 AM
Summary: Nice
Cathy Cathy
Apr 10, 2025 08:21:22 AM
Summary: Breakfast items were great. Condition of bathtub and floors were not great. Nice stay, would stay again.
Patricia Patricia
Apr 2, 2025 07:57:54 AM
Summary: Nice place to stay for a decent price! Wish there was more to do around here.. the employees are friendly!
Destinee Destinee
Mar 31, 2025 10:19:50 AM
Summary: Great place to stay nice and quiet
David David
Mar 21, 2025 07:52:16 PM
Summary: The rooms were dated but very clean. There are several families living there full time. They were extremely loud. The couple in the room next to us had a very loud fight. Lots of cussing about the fact that the man wasn’t being a provider and that they were living in a hotel instead of an apartment. The lady had a point. One guy living there was telling people at breakfast that they had been there 6 months. The good thing was that he had got released from prison, I’m assuming early. If you have always wanted to live out a Tarantino movie in real life, this place is definitely a bucket list hotel.
Paisios Paisios
Mar 20, 2025 05:49:33 AM
Summary: Staff was very helpful. Room was not clean. Counter tops had not been cleaned. TV did not work. No coffee cup lids.
Rebecca Rebecca

FAQ's

Is this Greenville hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Greenville hotel have a swimming pool?

No, this Greenville hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Greenville hotel?

Best-rates for the Greenville hotel starts from $104 per night with includes Wheelchair Accessible, Child Friendly, Internet, Parking, Security/Safety, Business Services, Fireplace/Heating, Kitchen, Laundry, TV, Accessibility, Restaurant, Bedding/Linens, Wellness Facilities, Guest Services StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Greenville hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Greenville hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Greenville hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Greenville hotel?

Based on the information reported by the owner or manager, the Greenville hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Greenville hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Greenville hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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