SureStay by Best Western Massena | Hotel in Massena

7.6 (473 Reviews) | 1 Bathroom

Massena Hotel | SureStay by Best Western Massena

Hotel in Massena

Hotel with free breakfast, in the vicinity of Harte Haven Shopping Center
This hotel features a 24-hour front desk, gas grills, and a picnic area. Free WiFi in public areas and free self parking are also provided. Additionally, RV/bus/truck parking, free breakfast, and a vending machine are onsite.
SureStay by Best Western Massena offers 45 air-conditioned accommodations with coffee/tea makers and designer toiletries. 33-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Unique Amenities

Air Conditioner
Parking
Designated Smoking Area
TV
Balcony/Terrace
Sports/Activities
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Entertainment
Breakfast
Barbecue/Outdoor Cooking
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3 pm; check-in end time: 3:00 am late check-in subject to availability minimum check-in age: 21

Check-out Check-out before 11 am

Payment Policy Airport shuttle fee: usd 20 per person (one-way) airport shuttle fee per child: usd 15 (one-way), (from 4 to 12 years old) pet deposit: usd 150 per stay pet fee: usd 30.00 per pet, per day service animals are exempt from fees rollaway bed fee: usd 25 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 25 per day. cribs (infant beds) are not available.

Pet Policy 2 total pets pets allowed for an extra charge of usd 30.00 per pet, per day, plus a deposit of usd 150 per stay pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice)

15054 State Highway 37, Massena, 13662, United States

What Our Guests say 500 + Reviews

Apr 5, 2025 09:58:36 AM

Summary: Check in was as advertised and easy. Room is very clean. Mattress’s look brand new. 5 min drive from Walmart, McDonalds, Pizza Hut and more. 15 minutes from the. Canadian boarder

Mark

Feb 18, 2025 09:28:13 AM

Summary: It’s Quiet and the price is reasonable for the rooms

Michael

Oct 14, 2024 11:49:02 PM

Summary: Staff pleasant

Randy

Oct 7, 2024 10:59:34 AM

Summary: The rooms were very clean, and the staff was friendly. Checking in and checking out was easy. It was hard to fall asleep when we could hear people snoring and talking behind walls. Someone was watching TV at 6 a.m., which woke us up. It was as if the walls didn't exist. The same goes for the smell. Without ventilation, smells traveled from room to room. Every time we entered the room, it smelled horrible despite its cleanliness.

Naza

Oct 7, 2024 02:54:00 AM

Summary: The hotel was very clean. The staff were very accommodating. Quiet and a nice place to stay.

Melissia

Oct 5, 2024 07:08:27 PM

Summary: Property was clean and good for it age, proprty is dated

Vicci

Sep 25, 2024 07:39:12 PM

Summary: Very happy the room was clean. Property needs TLC badly. Website shows this great breakfast available to us which is one of the reasons I chose this place and NOTHING was available to us. The Breakfast room is closed and the inroom coffee was terrible. A partial refund would be nice as the add is not what was delivered to us.

Kathi

Aug 14, 2024 05:01:54 AM

Summary: Friendly bunch of folks. Stay at this place for value, safety and comfort.

Alan

Jul 28, 2024 10:23:55 PM

Summary: Beautiful room very helpful with any questions I would come back enjoy my visit

Karen

Jul 28, 2024 07:10:23 PM

Summary: While this hotel might appear from the road as rundown place, it deserves a second look! Excellent amenities, clean, easy check-in and very safe. Plenty of parking space and conveniently located. I was pleasantly surprised with the room! Much larger and cleaner than some nice hotels I've stayed at. Will definitely return on my next trip.

Yann

FAQ's

Is this Massena hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Massena hotel?

Check-in time for Massena hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Massena hotel have a swimming pool?

No, this Massena hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Massena hotel?

Best-rates for the Massena hotel starts from $105 per night with includes Entertainment, Barbecue/Outdoor Cooking, Parking, Balcony/Terrace, Guest Services, Toiletries, Kitchen, Laundry, Breakfast, Air Conditioner, Designated Smoking Area, TV, Bedding/Linens, Wellness Facilities, Internet, Sports/Activities, Child Friendly StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Massena hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Massena hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Massena hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Massena hotel?

Based on the information reported by the owner or manager, the Massena hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Massena hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Massena hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $105

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Air Conditioner
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