SureStay Hotel by Best Western North Vancouver Capilano | Hotel in District of North Vancouver

8.2 (1112 Reviews) |  1 Bathroom
Pemberton Heights Hotel | SureStay Hotel by Best Western North Vancouver Capilano

Hotel in Pemberton Heights, District of North Vancouver

Hotel with free parking, near Stanley Park
This hotel features a restaurant, a seasonal outdoor pool, and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and tour/ticket assistance are onsite.
Housekeeping is available on request.
SureStay Hotel by Best Western North Vancouver Capilano offers 74 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. 32-inch flat-screen televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.


Recreational amenities at the hotel include a seasonal outdoor pool.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Accessibility
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: 1:00 am late check-in subject to availability minimum check-in age: 21
Check-out Check-out before 11 am contactless check-out available
Payment Policy Fee for cooked-to-order breakfast: approximately cad 17 to 35 for adults, and cad 10 to 20 for children the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! children 16 years old and younger stay free when using existing bedding. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)
 
1634 Capilano Road, District of North Vancouver, V7P 3B4, Canada

What Our Guests say 500 + Reviews

Jul 9, 2025 12:26:07 AM
Summary: Our booking was last minute as our flight home got delayed. Staff were very professional and friendly. Room was very clean. Wouldn't hesitate to recommend.
Mary Mary
Jul 7, 2025 10:09:18 PM
Summary: The place is a bit older but clean and comfortable.
Andy Andy
Jun 23, 2025 03:11:08 AM
Summary: The floor above my room squeeked every time somebody walked across the floor. The pillows were uncomfortable .
Alan Alan
Jun 11, 2025 09:41:03 AM
Summary: Everything went very smoothly with check in, our stay and even extending our stay.
Jun 10, 2025 11:17:30 PM
Summary: Met all our requirements
Mr Russell Mr Russell
Jun 8, 2025 12:22:40 AM
Summary: My room has cooking facility but the cooktop stopped working after using a hairdryer for a few minutes. Some Lights including toilet lights were also gone. The hotel has arranged people to fix the problem the following day.
Zheng Gang Zheng Gang
May 30, 2025 10:52:11 PM
Summary: Check in went well, the room was clean and tidy.
GEORGE GEORGE
May 26, 2025 04:08:49 AM
Summary: This is a good budget hotel in North Vancouver, located just a few minutes' drive from Capilano Suspension Bridge Park. The building is a typical motel-style structure with ample parking and a swimming pool. There are Vietnamese and fast food eateries within walking distance. The breakfast and lunch restaurant located in the hotel is not operated by the hotel itself; it's a De Dutch franchise offering good food in generous portion sizes, though it is quite expensive. Our suite had a bedroom and a living room with a sofa, and it was very spacious and clean. The only drawback was the noise from footsteps of guests staying above us on the second floor — but this is a common issue with building construction in Canada.
Olexiy Olexiy
May 25, 2025 09:00:29 PM
Summary: Friendly staff, easy access to downtown via 10 min bus ride - bus stop 100m from hotel
Jens Jens
May 20, 2025 09:17:51 PM
Summary: Our stay was amazing! Older hotel but extremely clean and well maintained. Every staff member was friendly and accommodating! Excellent location convenient to Stanley Park and Capilano Suspension Bridge. Very budget friendly. Would stay there again!
Karen Karen

FAQ's

Is this Pemberton Heights hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Pemberton Heights hotel have a swimming pool?

Yes, this Pemberton Heights hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Pemberton Heights hotel?

Best-rates for the Pemberton Heights hotel starts from $194 per night with includes Designated Smoking Area, TV, Parking, Wellness Facilities, Toiletries, Guest Services, Breakfast, Air Conditioner, Accessibility, Bedding/Linens, Kitchen, Laundry, Internet, Pool, Restaurant, Child Friendly StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Pemberton Heights hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Pemberton Heights hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Pemberton Heights hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Pemberton Heights hotel?

Based on the information reported by the owner or manager, the Pemberton Heights hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Pemberton Heights hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Pemberton Heights hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $194
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