SureStay Hotel by Best Western Ottawa | Hotel in Ottawa

7.8 (528 Reviews) | 1 Bathroom

Ottawa Hotel | SureStay Hotel by Best Western Ottawa

Hotel in Ottawa

Hotel in Ottawa with free breakfast and a 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a business center and a 24-hour front desk. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, express check-out and a front-desk safe are onsite.
Weekly housekeeping is available.
SureStay Hotel by Best Western Ottawa offers 52 air-conditioned accommodations with safes and coffee/tea makers. 32-inch flat-screen televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include phones along with free local calls (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool.

Unique Amenities

Air Conditioner
Parking
Pool
TV
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: 2:00 am early check-in fee: usd 25.00 early check-in subject to availability minimum check-in age: 21

Check-out Check-out before 11 am express check-out available late check-out fee: usd 25.00 late check-out subject to availability

Payment Policy Pet fee: usd 25.00 per pet, per day service animals are exempt from fees early check-in fee: usd 25.00 (subject to availability) late check-out fee: usd 25.00 (subject to availability) crib (infant bed) fee: usd 5.0 per night rollaway bed fee: usd 12.0 per night administrative fee: usd 1.00 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 12.0 per night. cribs (infant beds) are available for usd 5.0 per night.

Pet Policy 2 total (up to 80 lbs per pet) pets allowed for an extra charge of usd 25.00 per pet, per day service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and cash this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)

212 E 23rd Street, Ottawa, 66067, United States

What Our Guests say 500 + Reviews

Jul 1, 2025 07:30:29 PM

Summary: We had trouble with the card entering the room every time, when we were ready to leave the card didn't work at all. Had to get 2 different people to help from the desk to get our door open. The room could of been swept better. I wouldn't stay here again, members of the family were in a different part of the hotel and it was better.

Barbara

Jun 4, 2025 07:34:35 PM

Summary: Friendly staff

David

May 11, 2025 02:43:21 AM

Summary: It was ok

Charles

Apr 21, 2025 06:46:33 PM

Summary: It was not anything like the pictures. The beds were comfortable. But all in all I was disappointed because I was expecting it to be like the pictures.

Bonnie J

Apr 3, 2025 03:44:12 AM

Summary: Great property for the cost. The bathroom is small and the towels are rough but I slept great on a comfortable bed and everyone was very friendly.

Ariel

Mar 22, 2025 09:45:41 AM

Summary: Nice place to stay

James

Mar 9, 2025 10:12:44 AM

Summary: Room was clean & comfortable. Staff were very friendly and reasonable price.

Gaylene

Mar 2, 2025 02:39:19 AM

Summary: No hot water in shower… may need new shower faucet, refrigerator rattled all night. No sound barrier between rooms. Could hear guest in next room!

MArk

Feb 17, 2025 04:57:33 AM

Summary: They need to do cleaning activity in the room, since they didn't even bother to give me toilet paper

Pedro

Feb 14, 2025 03:59:33 PM

Summary: Everything was nice and clean but the coffee maker was missing the drawer to put the coffee bag in to brew it.

Misty

FAQ's

Is this Ottawa hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Ottawa hotel have a swimming pool?

Yes, this Ottawa hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Ottawa hotel?

Best-rates for the Ottawa hotel starts from $94 per night with includes TV, Laundry, Air Conditioner, Toiletries, Guest Services, Child Friendly, Pool, Security/Safety, Bedding/Linens, Wellness Facilities, Breakfast, Parking, Business Services, Internet, Kitchen StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Ottawa hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Ottawa hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Ottawa hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Ottawa hotel?

Based on the information reported by the owner or manager, the Ottawa hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Ottawa hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Ottawa hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $94