The Empress Hotel | Hotel in Douglas

| 8.2 (1549 Reviews) | 10 Bathrooms 22 Guests

Douglas Promenade Hotel | The Empress Hotel

Hotel in Douglas Promenade, Douglas

Overlooking Douglas Bay on the Isle of Man, this hotel has a piano bar and large lounge and a conservatory that features panoramic sea views. There is a choice of dining options at The Empress Hotel, including a French-style brasserie restaurant ,or The Piano Bar which serves a full bar menu daily until 9.30pm and a range of drinks. The hotel’s rooms all have modern décor, and come equipped with satellite TV. Guests can also make use of a work desk and facilities for making tea and coffee. A variety of shops can be reached in under 10 minutes’ walk, and there are restaurants to eat in along the nearby promenade.

The Empress Hotel is located in Douglas.

This 102 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Restaurant, Child Friendly, Internet, and several others. This is a 4 star rated property and has over 1549 reviews with the average score of 8.2 . Coming to Douglas and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 102 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Douglas. These details are authentic, as they are provided by our partner, booking.com.

This The Empress Hotel in Douglas is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Empress Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

Unique Amenities

Designated Smoking Area
TV
View
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Sports/Activities
Fireplace/Heating
Restaurant
Bar
Guest Services
Entertainment
Breakfast
Child Friendly
Internet
Laundry

Policies

Check-in The minimum age for check-in is 18

Cancellation policy Non refundable

Pet Policy Pets are not allowed

Central Promenade, Douglas, IM2 4RA, United Kingdom

What Our Guests say 500 + Reviews

May 7, 2026 07:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: Good quality food at breakfast, great choice and friendly helpful staff. Bar meals in the Piano bar also excellent. Great piano player too.

Negative: We liked everything

Summary: Another fantastic stay at the Empress

Colette, United Kingdom

May 6, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Louise, United Kingdom

May 4, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: leisure

Positive: Location very good.

Negative: Rooms very small

Nolan, Ireland

Apr 28, 2026 07:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Positive: Very good well replenished breakfast buffet - hot and cold choices. Lots of space to sit in the piano bar which also offered bar meals. We ate in the restaurant and the food was excellent. Lovely friendly staff, both upstairs and downstairs. The hotel is quite a distance from 'downtown' Douglas, but there are bus stops near the hotel, and the horse tram a short walk away. We stayed for 7 days at the end of April, it was quiet at all the castles and places of interest and most of them were open. Transport links around the island are excellent

Negative: This is an old seafront hotel, so the building reflects that in the bedrooms, which could be updated, but they had everything as advertised. We asked for a higher room, unfortunately, the small lift was constantly in use during the morning breakfast period, so we had to use the stairs - not a problem for us, but for someone less able there is a lot of stairs to descend from the upper floors

Summary: Lovely sea front location: friendly staff, very good restaurant, good hot & cold breakfast buffet.

Susan, United Kingdom

Apr 28, 2026 07:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: leisure

Positive: Loved the conservatory where you could sit and watch the world go by.

Negative: NA

Summary: Our stay exceeded our expectations and would definitely recommend this hotel

Julie, United Kingdom

Mar 12, 2026 07:00:00 AM

Reviewer Type: Solo Traveller

Travel Purpose: business

Stephen, United Kingdom

Mar 12, 2026 07:00:00 AM

Reviewer Type: Family With Children

Travel Purpose: leisure

Positive: Rooms were clean and tidied every day service was brilliant. Location was fantastic

Negative: No complaints

Summary: Beautiful hotel perfect location

Paul, United Kingdom

Mar 6, 2026 08:00:00 AM

Reviewer Type: Extended Group

Travel Purpose: business

Positive: The staff were superb! Couldn’t do enough to help. They were incredibly friendly and always went the extra mile for help us.

Negative: The property itself is quite nice but it didn’t suit our needs. Corridors are narrow and the lifts are minute which makes moving about with a pushchair very difficult (we were travelling with a young baby). The family room was also very very small. It consisted of a double bed, single and a cot. There was barely room to move. The sea view rooms where a relative was staying were much more spacious. Also, the hairdryer in our room was one of those old fashioned ones you’d get in the bathroom and it barely blew air out.

Summary: Excellent staff, nice restaurant but not suited to families

Llinos, United Kingdom

Mar 5, 2026 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Hayden, Isle of Man

Mar 5, 2026 08:00:00 AM

Reviewer Type: Couple

Travel Purpose: leisure

Peter, United Kingdom

FAQ's

Is this The Empress Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Empress Hotel?

Check-in time for The Empress Hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Empress Hotel have a swimming pool?

No, this The Empress Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Empress Hotel?

Best-rates for the The Empress Hotel starts from $209 per night with includes Designated Smoking Area, Business Services, Sports/Activities, TV, View, Balcony/Terrace, Security/Safety, Fireplace/Heating, Bar, Guest Services, Entertainment, Breakfast, Laundry, Accessibility, Restaurant, Child Friendly, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is The Empress Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Empress Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Empress Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Empress Hotel?

Based on the information reported by the owner or manager, the The Empress Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Empress Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Empress Hotel are as follows: Non refundable Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $209

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The Empress Hotel | Hotel in Douglas

Hotel in Douglas Promenade, Douglas

Unique Amenities

Policies

What Our Guests say 500 + Reviews

FAQ's

Is this The Empress Hotel pet-friendly for guests?

What time is check-in & check-out at The Empress Hotel?

Does the The Empress Hotel have a swimming pool?

How much does it cost per night to stay in The Empress Hotel?

Is The Empress Hotel a family-friendly place to stay?

Is the The Empress Hotel wheelchair accessible or offer services for disabled guests?

What is the minimum night stay policy for the The Empress Hotel?

What cancellation policy is in place for The Empress Hotel?

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