Roker Rentals United Kingdom England Newcastle-upon-Tyne Roker

The Roker Hotel, BW Premier Collection | Hotel in Sunderland

| 8.4 (864 Reviews) |  1 Bathroom
Roker Hotel | The Roker Hotel, BW Premier Collection

Hotel in Roker, Sunderland

Waterfront hotel with 2 restaurants and a 24-hour front desk
This smoke-free hotel features 2 restaurants, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and coffee/tea in a common area.
Housekeeping is available on request.
The Roker Hotel, BW Premier Collection offers 43 accommodations with hair dryers and irons/ironing boards. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms. Bathrooms include shower/tub combinations with rainfall showerheads and hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.

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Unique Amenities

  • Parking
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in is available for a fee early check-in subject to availability express check-in available late check-in fee for check-in between 11:00 am and 1:00 pm minimum check-in age: 18
Check-out A late check-out fee will be charged check-out before 11 am contactless check-out available express check-out available late check-out subject to availability
Payment Policy Fee for cooked-to-order breakfast: approximately gbp 12.95 per person early check-in is available for a fee (subject to availability) late check-in fee for check-in between 11:00 am and 1:00 pm late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available.
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards and debit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of we care clean (best western)
 
Roker Terrace, Sunderland, SR6 9ND, United Kingdom

What Our Guests say 500 + Reviews

Aug 24, 2025 05:17:29 PM
Summary: My flight arrived early morning and the Team made a special effort to check me in early, despite being fully booked - 11.15! This was very much appreciated 🙏. Thank you,
KEVIN KEVIN
Aug 23, 2025 04:13:37 AM
Summary: Bed was extremly soft and old, the room was ok but the hotel need a makeover. Only cleaning every 3 days. Its sad when you only have 2 nights.
Troels Troels
Aug 19, 2025 09:49:01 PM
Summary: It was ok. Did not think room should have been classes as sea view as hotels name sign blocked view.
Ros Ros
Aug 16, 2025 10:26:15 PM
Summary: Stayed in room 111, large room and bathroom but looked out to a brick wall. Room was upstairs, across the corridor and back down some stairs! The was a dirty towel left at the side of the bed. Beds were comfortable and good shower. Breakfast was terrible! Went down around 9.30 and there was nothing left, I asked for more bacon and went back twice before it was replenished. No plates or cups left, very poor and disappointing. Nice large outdoor seating area overlooking the sea
Catherine Catherine
Aug 14, 2025 01:57:56 PM
Summary: Comfortable room with great breakfast
Simon Simon
Jul 31, 2025 01:24:55 AM
Summary: Delightful beach front hotel. The outside belies the comfort inside. New Bistro style restaurant is excellent, great food & an extremely comfortable room . Friendly & professional service .
Sheila Sheila
Jul 28, 2025 08:11:33 PM
Summary: I find it very difficult to understand how The Roker Hotel is rated as a 4 star Premium hotel. At best in relation to accommodation it's a 2 star. The room we had was very small with a very small bed. It looked dated and the carpet was terribly stained. The quality of furniture was very poor and storage was minimal. The bathroom was fine. My route from reception to my room was the worst I've ever experienced. No lift and 3 seperate flights of stair carrying a case and I'm 72 years of age. Nobody at reception warned me and my wife of the difficulty of the route or offered porter support to carry the cases. The staircase rails were dusty and the corridors justfelt and look unclean. Bar staff were very pleasant and the free drinks vouchers were welcome but overall this was very disappointing accommodation and although I visit Sunderland at 3 times a year I will not use this accommodation again.
David David
Jul 28, 2025 05:07:19 PM
Summary: We have stayed here many times, always so welcoming and friendly.
Jill Jill
Jul 28, 2025 05:01:01 PM
Summary: Room really good with wonderful view of lighthouse and sea. Had to wait as room was not ready on check-in. Very busy on arrival due to 2 weddings taking place at hotel. Decoration of hotel is sublime and very unique. Breakfast was very tasty and plenty to enjoy. Worth a visit.
Paul Paul
Jul 21, 2025 01:17:15 AM
Summary: Fabulous professional and helpful staff. Room was nice and clean and basically fine if nothing special. It was also lovely and quiet but it was uncomfortably hot and the small fan provided wasn’t really adequate. The breakfast was good with a plentiful supply of hot and cold items and fresh eggs cooked to order. We enjoyed an evening meal in the bistro which we found to be good value too. The hotel is in a beautiful location overlooking the seafront and very close to a gorgeous area of coast. We would certainly return.

FAQ's

Is this Roker hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Roker hotel have a swimming pool?

No, this Roker hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Roker hotel?

Best-rates for the Roker hotel starts from $91 per night with includes Breakfast, Accessibility, Bar, Toiletries, Laundry, Parking, Restaurant, Child Friendly, Guest Services, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Wellness Facilities, Fireplace/Heating, Internet, Kitchen, Business Services, Bedding/Linens StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Roker hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Roker hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Roker hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Roker hotel?

Based on the information reported by the owner or manager, the Roker hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Roker hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Roker hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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