The Upper House | Hotel in Stoke-on-Trent

| 9.4 (353 Reviews) | 1 Bathroom

Hotel in Barlaston, Stoke-on-Trent

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
The Upper House offers 24 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations and complimentary toiletries. This Stoke-on-Trent hotel provides complimentary wired and wireless Internet access. Housekeeping is provided daily.

Unique Amenities

Parking
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Heating
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: 5 am early check-in fee: gbp 20.00 early check-in subject to availability late check-in subject to availability minimum check-in age: 18

Check-out Check-out before 11 am

Payment Policy Early check-in fee: gbp 20.00 (subject to availability) rollaway bed fee: gbp 20.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are available for gbp 20.0 per day. cribs (infant beds) are not available.

Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

The Upper House, Stoke-on-Trent, ST12 9AE, United Kingdom

What Our Guests say 500 + Reviews

Jul 18, 2026 07:52:48 PM

Summary: Stayed here previously, rooms okay, they are small and could do with a facelift and makeover. I find the corridors to get to bars, function room restaurants, toilets are difficult to manoeuvre. Staff generally polite relaxed and laid back, no rushing anything here. Restaurant whether breakfast or dinner is always very slow,Food quality is just okay nothing particularly spectacular nor impressive. probably wouldn’t be staying here again anytime soon.

bryan

Jun 21, 2026 01:02:06 AM

Summary: Had a lovely stay, beautiful location, ate in the restaurant food was lively

Jamie

Jun 6, 2026 04:14:06 AM

Summary: Breakfast was incredible, room was beautiful with the high ceilings and the grounds were beautiful

Nicola

May 18, 2026 12:59:55 PM

Summary: Lovely hotel with beautiful country views. Comfy beds and the cooked breakfast was very good.

Gillian

May 18, 2026 02:53:45 AM

Summary: The Upper House is in an idyllic setting, the outdoor space is beautiful, with plenty of parking. The property is traditional with some lovely features but could do with some updating, especially in the bedrooms. The gentleman on reception was lovely and really helpful, the rest of the staff were young and quite inexperienced and were in need of a mature experienced Manager to guide them. The restaurant food on the evening was of a good quality and well presented, the restaurant itself would benefit from updating and a thorough clean. The bedrooms were tired and unfortunately quite dusty. With a period property there are more areas to gather dust such as chandeliers, intricate wall sconces and decorations. The bed was old and creaky when you turned over in the night. The bathroom had been updated but unfortunately the sink had been fitted with a tap which would work well in a bath, but the water came out at an angle that missed the sink altogether if turned on fully. The cleaning of the bathroom was not thorough and there were some questionable stains in the hinge of the toilet seat and behind the toilet seat. The base bed sheet had a stain on it. The breakfast was well presented and enjoyable, however we were charged for my poached eggs on toast as they were not a menu item! I should’ve ordered the eggs Benedict without the hollandaise! Overall we had a very pleasant stay, and with some staff training and a thorough clean would return and recommend to others.

Sally

May 17, 2026 09:01:06 PM

Summary: Helpful and friendly staff. Really good breakfast. Hotel set in beautiful surroundings.

Joanne

May 4, 2026 08:34:00 PM

Summary: Beautiful setting, very helpful staff. Lovely room. Great location. Slight downside was our room was over the function suite, but the noise stopped by midnight, and we had a great nights sleep after. Plenty of choice for breakfast, and freshly prepared to order. Only 15 minutes to our gig in Stoke, but beautiful rural location, with pretty gardens to enjoy

Charlotte

Apr 23, 2026 10:07:06 PM

Summary: Brilliantly located for visiting the potteries! Breakfasts were fantastic and highly recommend an evening meal as well

Brent

Apr 20, 2026 12:44:56 AM

Summary: Clean room, nice breakfast, friendly staff (and cat!) and easy parking

Alison

Apr 17, 2026 02:45:00 AM

Summary: Clean. Friendly. Tasty comfortable.

Chris

FAQ's

Is this The Upper House pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Upper House have a swimming pool?

No, this The Upper House does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Upper House?

Best-rates for the The Upper House starts from $151 per night with includes Parking, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Restaurant, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Heating, Internet, Kitchen, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is The Upper House a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Upper House wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Upper House is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Upper House?

Based on the information reported by the owner or manager, the The Upper House indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Upper House?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Upper House are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $151