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Townsend Gateway Inn | Hotel in Townsend

9.4 (1000 Reviews) |  1 Bathroom
Townsend Hotel | Townsend Gateway Inn

Hotel in Townsend

Mountain motel with free parking, near Great Smoky Mountains National Park
This smoke-free motel features a seasonal outdoor pool, a meeting room, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, a garden, and barbecue grills are onsite.
Townsend Gateway Inn offers 30 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.


Recreational amenities at the motel include a seasonal outdoor pool.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Guest Services
  • Entertainment
  • Eco Friendly
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4:00 pm; check-in end time: anytime early check-in subject to availability minimum check-in age: 21
Check-out A late check-out fee will be charged check-out before 11:00 am contactless check-out available late check-out subject to availability
Payment Policy Pet fee: usd 15.00 per pet, per night service animals are exempt from fees late check-out is available for a fee (subject to availability) rollaway bed fee: usd 15 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for usd 15 per stay. cribs (infant beds) are not available.
Pet Policy 2 total (up to 45 lbs per pet) pets allowed for an extra charge of usd 15.00 per pet, per night service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs and cats only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests must contact this property in advance to reserve rollaway/extra beds onsite parties or group events are strictly prohibited please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this hotel will place an authorization for the total amount of the booking plus usd 20 for incidentals for any bookings where payment for the stay will be made on site instead of at the time of booking. it may take up to 14 days after check-out for this amount to be reimbursed by the bank. this property accepts credit cards and cash this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses eco-friendly cleaning products
 
8270 State Hwy 73, Townsend, 37882, USA

What Our Guests say 500 + Reviews

Jan 17, 2026 05:39:42 AM
Summary: The room was fantastic. Everything was so clean you could hear it squeak! For an older hotel I was very impressed. There was one issue that I wasn't satisfied with. When I booked this room online it was with a third party BUT, it was listed with NO PET FEE. This is one of the main reasons I booked. I wanted to save that money. Our little chi you would never even know she was there. There was nothing in any of the final paper work about it at all. It gave me the charges with tax and we were set. When we arrived and I was told there was a pet fee of $15 and with tax it was 17+ Needless to say I was not happy and the extra tax on it was a rip off. That pet fee should have been in with the bill as a whole not a separate charge. Maybe this is a TN thing? Anyway, I talked to this nice fellow and he had the manager on the line. Instead of honoring what was online (which is between he and the third party) he charged me the pet fee anyway. Sorry, that's not how you do business. We tried a new thing to save a little money. For what we paid we could have stayed at the resort up the road that we normally stayed at with more conveniences. Still, it was a one night stay and it served the purpose. Oh, one other great point. They give you a small gift bag with snacks. I thought that was awesome. I wasn't happy about the clock that was preset and went off at 6am though. They don't have a working ice machine either. You get it from a cooler in the office when they are there. 10am-6pm
Lisa Rae Lisa Rae
Dec 30, 2025 12:51:21 AM
Summary: The staff was very nice. The toilet would not fill up with water after flushing. We filled it the whole trip. Other than that is was ok.
Lisa Lisa
Dec 12, 2025 09:34:44 PM
Summary: The staff was great. The rooms were clean. This is an older motel but it’s maintained really well. Although we didn’t bring a pet, the have 3 or 4 pet friendly rooms. The motel is really close to the entrance of the park and the are several places to eat near by. Also the rates are quite reasonable. We will definitely stay there again.
Allen Allen
Nov 3, 2025 03:05:00 AM
Summary: Room was clean and bed was comfortable.
Lynn Lynn
Oct 30, 2025 05:28:37 AM
Summary: liked the outdoor fire pit
MARK MARK
Oct 28, 2025 06:43:24 AM
Summary: Very Clean and Friendly Staff
Keith Keith
Oct 16, 2025 11:46:44 PM
Summary: Okay
Janice Janice
Oct 14, 2025 02:56:16 AM
Summary: Wonderful property, clean, and comfortable.
George George
Oct 13, 2025 07:26:04 AM
Summary: We had a lovely time. This motel is conveniently located. It was clean and we enjoyed our stay.
Robyn Robyn
Oct 6, 2025 12:17:17 AM
Summary: I would stay here again. It’s difficult to find where to turn in the dark. A lighted sign would be helpful.
Kelley Kelley

FAQ's

Is this Townsend Gateway Inn pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Townsend Gateway Inn have a swimming pool?

Yes, this Townsend Gateway Inn has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Townsend Gateway Inn?

Best-rates for the Townsend Gateway Inn starts from $73 per night with includes Pool, Balcony/Terrace, Security/Safety, Child Friendly, Internet, TV, Accessibility, Business Services, Sports/Activities, Fireplace/Heating, Air Conditioner, Parking, Bedding/Linens, Wellness Facilities, Entertainment, Eco Friendly, Guest Services, Barbecue/Outdoor Cooking, Kitchen, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Townsend Gateway Inn a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Townsend Gateway Inn wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Townsend Gateway Inn has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Townsend Gateway Inn?

Based on the information reported by the owner or manager, the Townsend Gateway Inn indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Townsend Gateway Inn?

Based on the information reported by the owner or manager, details for the cancellation policy for the Townsend Gateway Inn are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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