Tru By Hilton Albany Crossgates Mall | Hotel in Albany

8.6 (1001 Reviews) |  1 Bathroom
Westmere Hotel | Tru By Hilton Albany Crossgates Mall

Hotel in Westmere, Albany

Pet-friendly hotel with free breakfast connected to a shopping center in Albany
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area.
Housekeeping is available on request.
Tru By Hilton Albany Crossgates Mall offers 96 accommodations with hair dryers and irons/ironing boards. Beds feature premium bedding. Smart televisions come with premium digital channels. Bathrooms include bathtubs or showers.

This Albany hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided on request.


Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 18 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Other
  • Pool
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Guest Services
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 21
Check-out Check-out before noon contactless check-out available express check-out available late check-out subject to availability
Payment Policy Pet fee: usd 75 per accommodation, per stay service animals are exempt from fees the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy 2 total pets pets allowed for an extra charge of usd 75 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges onsite parties or group events are strictly prohibited safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of cleanstay (hilton) this property reserves the right to pre-authorize the guest's credit card prior to arrival.
 
1651 Western Avenue, Albany, 12203, USA

What Our Guests say 500 + Reviews

Jul 5, 2025 06:58:59 AM
Summary: Nice. Staff are nice too
Lucy Lucy
May 24, 2025 11:36:42 PM
Summary: Excellent customer service! Got to the hotel at 130pm hoping to check in early to get ready for a wedding! ShaQuan allowed us to check in early with no issues or hesitation! Another shout out to her for being so accommodating!!!
Nancy Nancy
Apr 17, 2025 07:23:07 PM
Summary: The facility was clean and updated. The option of 2 different breakfast places was wonderful. The game/lounge area was a plus! Staff were very friendly. The only things that were bothersome was noise was easy to hear and the towels for the pool were too small.
Christine Christine
Mar 30, 2025 04:26:39 AM
Summary: Clean and convenient
Monica Monica
Mar 17, 2025 12:38:37 AM
Summary: Great place to stay
Salih Salih
Mar 16, 2025 07:44:51 AM
Summary: They are pet friendly what make my
Robert Robert
Mar 9, 2025 09:14:00 AM
Summary: Nice place
ROBBIE ROBBIE
Mar 8, 2025 10:55:40 AM
Summary: Good place
Marc Marc
Feb 24, 2025 10:53:37 PM
Summary: Awesome
Randy Randy
Feb 24, 2025 07:22:39 AM
Summary: We always stay here because it is next to the Crossgates mall. The hotel staff are very friendly. The hotel is nice and clean and the free breakfast is a bonus and we love the free coffee in the lobby
Pamela Pamela

FAQ's

Is this Westmere hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Westmere hotel have a swimming pool?

Yes, this Westmere hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Westmere hotel?

Best-rates for the Westmere hotel starts from $162 per night with includes Balcony/Terrace, Business Services, Wellness Facilities, Barbecue/Outdoor Cooking, Internet, Parking, Pool, Fireplace/Heating, Kitchen, Air Conditioner, Breakfast, Child Friendly, Other, Accessibility, Security/Safety, Bedding/Linens, Guest Services, Laundry, Wheelchair Accessible StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Westmere hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Westmere hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Westmere hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Westmere hotel?

Based on the information reported by the owner or manager, the Westmere hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Westmere hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Westmere hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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8.3 (30 Reviews)
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