Wai Ora Lakeside Spa Resort | Hotel in Rotorua

| 8.2 (609 Reviews) |  1 Bathroom  Stay&Play
Holdens Bay Hotel | Wai Ora Lakeside Spa Resort

Hotel in Holdens Bay, Rotorua

Beach hotel with 2 outdoor pools
Guests of this beach hotel will appreciate convenient onsite amenities such as massage/treatment rooms and a children's pool.
Wai Ora Lakeside Spa Resort offers 30 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


2 outdoor swimming pools and 2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: 9:00 pm early check-in fee: nzd 50.00 early check-in subject to availability minimum check-in age: 18
Check-out Check-out before 11 am late check-out fee: nzd 50.00 late check-out subject to availability
Payment Policy Fee for cooked-to-order breakfast: approximately nzd 25 for adults and nzd 25 for children early check-in fee: nzd 50.00 (subject to availability) late check-out fee: nzd 50.00 (subject to availability) rollaway bed fee: nzd 60 per night credit card charges are subject to a surcharge of 2.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for nzd 60 per night.
Pet Policy Pets not allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
77 Robinson Avenue, Holden's Bay, Rotorua, 3042, New Zealand

What Our Guests say 500 + Reviews

Nov 27, 2025 02:41:54 PM
Summary: Lovely staff
Karen Karen
Nov 23, 2025 08:00:21 AM
Summary: The room was very average dor the price
DAVIN DAVIN
Nov 8, 2025 04:21:04 PM
Summary: This place has a beautiful view of the lake and the pool is kept up very well. It’s obvious that this hotel was once very nice, unfortunately it is showing its age, and needs updating. The pictures online do not match the current state. The vanity in our bathroom had a broken door and the shower sprayed water out the side. The walls are very thin and you can hear every noise outside. The outdoor sauna and steam room looked like they hadn’t been used in a while, and were not operational when we checked. On a brighter note, the bar and restaurant were very nice, and the front desk attendants were very friendly and helpful.
Margaret Margaret
Nov 5, 2025 03:50:12 PM
Summary: Lovely caring helpful staff. Good location.
Shauna Shauna
Oct 31, 2025 03:10:41 AM
Summary: didnt use the restaurant, but looked nice towels changed and room tidied nicely.
Darren Darren
Oct 5, 2025 10:47:34 AM
Summary: No real view and the so called spa was mostly not operational. Spas were cold and dirty...hot pool was cold. Only the sauna was working. Swimming pool area was nice. I think this place has seen better days because my friend said she was here years ago and the pool in spa area was hot and a waiter came to the pool to serve them the cocktails they had ordered
D H D H
Sep 29, 2025 03:11:53 PM
Summary: Very quiet place
Yang Yang
Aug 26, 2025 06:06:57 AM
Summary: Didn't like poor in-room maintenance of equipment like heat pump. Didn't like having only one key to the room when there were two of staying. King size bed was zipped combination of two mattresses and was not comfortable because of that. Personel did well, were attentive and helpful. Dining room was good.
Malcolm Malcolm
Aug 9, 2025 08:49:27 AM
Summary: I think you require a vehicle to travel around the surrounding area..Nice view however you better suited to stay in the Ibis local to restarants and cafes.This place is very peaceful calm yet dated(limited channels, the internal spa looked like it needed a good scrub)..The receptionist staff was lovely..limited information about the area.There is a bus that gets you into town make sure you purchase tap card..Ubers to town are 28 dollars.So if you dont drive pick somewhere close to town and tours wont pick you up from here.There is an apparent shuttle bus that the hotel offers you to town but the driver was not available
Sarah Sarah
Aug 7, 2025 08:25:33 PM
Summary: Super beautiful view of the lake! Everything was great and comfy!
Jiyeon Jiyeon

FAQ's

Is this Holdens Bay hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Holdens Bay hotel have a swimming pool?

Yes, this Holdens Bay hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Holdens Bay hotel?

Best-rates for the Holdens Bay hotel starts from $107 per night with includes Accessibility, Transportation/Shuttle, Restaurant, Laundry, Bar, Parking, TV, Balcony/Terrace, Business Services, Bedding/Linens, Toiletries, Guest Services, Pool, Wellness Facilities, Child Friendly, Internet, Kitchen, Air Conditioner, Security/Safety, Spa, Breakfast, Hot Tub StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Holdens Bay hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Holdens Bay hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Holdens Bay hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Holdens Bay hotel?

Based on the information reported by the owner or manager, the Holdens Bay hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Holdens Bay hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Holdens Bay hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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