Wai Ora Lakeside Spa Resort | Hotel in Rotorua

| 8.2 (587 Reviews) |  1 Bathroom  Stay&Play
Holdens Bay Hotel | Wai Ora Lakeside Spa Resort

Hotel in Holdens Bay, Rotorua

Beach hotel with 2 outdoor pools
Guests of this beach hotel will appreciate convenient onsite amenities such as massage/treatment rooms and a children's pool.
Wai Ora Lakeside Spa Resort offers 30 air-conditioned accommodations with safes and bathrobes. Rooms open to balconies or patios. Accommodations offer separate dining areas. Beds feature premium bedding. 40-inch LCD televisions come with premium cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.


2 outdoor swimming pools and 2 hot tubs are on site. In addition to a seasonal outdoor pool, other recreational amenities include a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: 9:00 pm early check-in fee: nzd 50.00 early check-in subject to availability minimum check-in age: 18
Check-out Check-out before 11 am late check-out fee: nzd 50.00 late check-out subject to availability
Payment Policy Fee for cooked-to-order breakfast: approximately nzd 25 for adults and nzd 25 for children early check-in fee: nzd 50.00 (subject to availability) late check-out fee: nzd 50.00 (subject to availability) rollaway bed fee: nzd 60 per night credit card charges are subject to a surcharge of 2.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for nzd 60 per night.
Pet Policy Pets not allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
77 Robinson Avenue, Holden's Bay, Rotorua, 3042, New Zealand

What Our Guests say 500 + Reviews

May 9, 2025 03:11:16 AM
Summary: Communication was a bit tricky over the phone, but the staff sorted out the issues that arose quickly and without to much fuss. The units were pretty compact, but clean and tidy. We had a heat pump, but turned it off while we slept, so recommend adding a couple of extra blankets to the room. Handy having a restaurent onsite, dinner was lovely.
Tryphena Tryphena
May 8, 2025 08:34:37 PM
Summary: Very good service. Convenient location. Beautiful views.
Victor Victor
May 6, 2025 06:41:27 AM
Summary: Beautiful hotel next to the lake.
Wellington Wellington
May 5, 2025 01:33:07 PM
Summary: Long way out of the town,
Vicki Vicki
Apr 25, 2025 06:54:14 AM
Summary: A quiet location out of town on the lake, with free parking. The young staff seemed a bit anxious, warned me about the trout flies that can be about(not a problem for Aussies). The room was clean but a strange layout, beware that the toilet is directly opposite the door. The restaurant was expensive with a limited menu, meat was overcooked. We had terrible weather, this would be better in summer. The pillows were very hard, the mattress ok.
Michelle Michelle
Apr 19, 2025 03:14:16 PM
Summary: Lovely stay just the parking a bit of walk if it rains and the lift doesn’t work so carting heavy bags up the stairs is inconvenient
Rukileigh Rukileigh
Apr 19, 2025 12:41:18 PM
Summary: Convenient, quiet location. Staff was excellent in all respects. Property seemed a little “tired” and dated in its room decor and presentation.
Glen Glen
Apr 1, 2025 07:46:52 AM
Summary: The resort is in a great location near the water and walkable to a McDonalds. The restaurant is quite pricey. We ordered pizza and ate in the pub area which was empty. Our room was absolutely filthy, with dead bugs on the night stand and smears on the ceilings and walls. The glass shelving hadn't been cleaned in ages. The bathroom was dank and smelled of mould. We requested a room changed and the lovely lady at the front desk was very accommodating. Our second room was much better, cleaner and the bathroom didn't smell. The pool and hot tub area were nice, however the hot tub had a nasty ring of gunk and slime. It's definitely due for a clean. We didn't get to try the spa as it was fully booked. We used the laundry facilities which was a nice bonus.
Carmen Carmen
Mar 28, 2025 10:21:44 PM
Summary: We were greeted with an upgrade to a larger room It was very nice.
anne-marie anne-marie
Mar 6, 2025 01:46:30 PM
Summary: Was quiet and secure. Seemed short staffed during our stay. Our cocktail took at least 20 minutes to arrive. On checking out computers wouldn’t cooperate and had to work out manually what dinner and drinks were to be charged. Overall stay was good but maybe more staff tequired
Penelope Penelope

FAQ's

Is this Holdens Bay hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Holdens Bay hotel have a swimming pool?

Yes, this Holdens Bay hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Holdens Bay hotel?

Best-rates for the Holdens Bay hotel starts from $89 per night with includes TV, Balcony/Terrace, Bedding/Linens, Spa, Hot Tub, Pool, Accessibility, Transportation/Shuttle, Business Services, Wellness Facilities, Bar, Child Friendly, Kitchen, Air Conditioner, Parking, Security/Safety, Restaurant, Guest Services, Breakfast, Toiletries, Internet, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Holdens Bay hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Holdens Bay hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Holdens Bay hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Holdens Bay hotel?

Based on the information reported by the owner or manager, the Holdens Bay hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Holdens Bay hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Holdens Bay hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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