Surprise Original Townsite Rentals USA Arizona Phoenix Surprise Original Townsite

Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel | Hotel in Surprise

8.6 (1007 Reviews) |  1 Bathroom  Stay&Play
Surprise Original Townsite Hotel | Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel

Hotel in Surprise Original Townsite, Surprise

Suburban hotel with free breakfast and a fitness center
Along with an outdoor pool, this smoke-free hotel has a fitness center and a conference center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, a business center, and conference space.
Windmill Suites Surprise - Phoenix, an Ascend Collection Hotel offers 126 accommodations with minibars and safes. Each accommodation is individually furnished. Pillowtop beds feature premium bedding. Televisions come with cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.


An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 4:00 pm; check-in end time: 2:00 am express check-in available late check-in subject to availability minimum check-in age: 21
Check-out Check-out before 11 am contactless check-out available express check-out available
Payment Policy Pet fee: usd 35.00 per accommodation, per night service animals are exempt from fees rollaway bed fee: usd 15.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 3 children 18 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 15.0 per night. free cribs (infant beds)!
Pet Policy 2 total (up to 40 lbs per pet) pets allowed for an extra charge of usd 35.00 per accommodation, per night pets cannot be left unattended service animals are welcome, and are exempt from fees specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation welcoming dogs only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges safety features at this property include a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of commitment to clean (choice)
 
12545 W Bell Road, Surprise, 85374, United States

What Our Guests say 500 + Reviews

Aug 7, 2025 12:05:00 AM
Summary: First Room Heavy smoke residue. They quickly and politely gave us a new room. Second room lighter smoke residue. We stuck with it. Running the air fan all night helped. Comfortable bed, Good air conditioning that blows from a vent Not a loud window type unit. (it was 100' outside @ 11pm, so air conditioning is very important here! ) Fridge was warm, kind of defeats the purpose to have to wait for fridge to get cold enough to save our expensive dinner leftovers Safely. Mold in shower.
DeMar DeMar
Aug 4, 2025 03:54:19 AM
Summary: Stayed here many times but this time wasn’t as good. Booked the trip to have a family pool weekend and half of us didn’t even get in the pool because it was green and when we sat down the steps felt like slime. I started itching the minute I got in the pool
Aug 4, 2025 02:21:21 AM
Summary: It was good experience and the staff where very friendly and nice will come again
Amanda Amanda
Aug 1, 2025 09:43:33 AM
Summary: This was by far my favorite hotel experience. I could honestly live here. I loved this hotel. Breakfast was great, beds comfy tons of comfy pillows. The suite was cozy decor felt like home. I honestly never wanted to leave. My only complaint if I had to judge would be vending and ice machine was not on the second floor. Oh and the smells in hallways were amazing.
Trish Trish
Jul 22, 2025 02:04:57 AM
Summary: Was a great stay, my room wasn't available for what ever reason but got me a room kinda close to what I reserved. Rooms were clean, A/C was a little noisy but worked great in 110° weather. Breakfast was really great and satisfying, Overall it was a great stay
Damien Damien
Jul 21, 2025 02:36:40 AM
Summary: It was a very nice place, pool and hot tub was nice, food was ok. The beds needed some work told maids but noone changed them and there was hair on pillow cases and tub was slippery that was a hazard and risk. Otherwise overall stay was great.
Geneva Geneva
Jul 8, 2025 09:18:23 AM
Summary: The stay was amazing as usual. Would book here again
Jul 7, 2025 07:30:32 AM
Summary: It was a great stay i loved the space and comfort. Will be coming here again
Amanda Amanda
Jun 19, 2025 05:33:56 AM
Summary: Our room was clean and comfortable but the rest of the hotel did not seem as clean. The pool was warm, I know it’s hot out but not refreshing at all and there was lots of film and debris in the pool. Did not seem like it got cleaned
Krystan Krystan
Jun 9, 2025 05:30:47 AM
Summary: Only thing wrong when we needed someone at the front desk there was nobody around at all even when we checked out!
Jeff Jeff

FAQ's

Is this Surprise Original Townsite hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Surprise Original Townsite hotel have a swimming pool?

Yes, this Surprise Original Townsite hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surprise Original Townsite hotel?

Best-rates for the Surprise Original Townsite hotel starts from $106 per night with includes Breakfast, Fireplace/Heating, Guest Services, Child Friendly, Internet, Kitchen, Bedding/Linens, Parking, TV, Accessibility, Business Services, Hot Tub, Laundry, Air Conditioner, Bar, Wellness Facilities, Toiletries, Pool, Wheelchair Accessible, Balcony/Terrace, Security/Safety, Entertainment StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Surprise Original Townsite hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surprise Original Townsite hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surprise Original Townsite hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surprise Original Townsite hotel?

Based on the information reported by the owner or manager, the Surprise Original Townsite hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surprise Original Townsite hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Surprise Original Townsite hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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