Crowne Plaza Kitchener-Waterloo by IHG | Hotel in Kitchener

| 8.2 (1307 Reviews) | 1 Bathroom Stay&Play

Kitchener Hotel | Crowne Plaza Kitchener-Waterloo by IHG

Hotel in Kitchener

Hotel with a full-service spa, a quick walk to Centre In The Square
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and self parking.
Crowne Plaza Kitchener-Waterloo by IHG offers 201 accommodations with coffee/tea makers and designer toiletries. Beds feature premium bedding. 37-inch LED televisions come with cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers with deep soaking bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unique Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Fireplace/Heating
Restaurant
Bar
Toiletries
Guest Services
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 19

Check-out A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability

Payment Policy Covered self parking fee: cad 12.00 per night (in/out privileges) early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: cad 15.0 per stay the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for cad 15.0 per stay. free cribs (infant beds)!

Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)

105 King St E, Kitchener, N2G2K8, Canada

What Our Guests say 500 + Reviews

Jul 22, 2025 12:40:34 PM

Summary: Location very good Rooms good beds very comfartable. Bathrooms not very spacious. They need to improve their hospitality with guests. some of the staff members were very helpful but others need to learn how to deal with guest and be more hospitable

Jul 9, 2025 10:05:00 AM

Summary: Room was fine. Buffet breakfast was very good. Cleaning staff did not clean room after the first night. When I returned to hotel I asked front desk for fresh towels and they offered to have room cleaned, but I said I was fine with just fresh towels, which were brought to the room quickly. I did ask about freezing some ice packs I need to keep medication cool but hotel declined.

David

Jun 23, 2025 04:53:45 AM

Summary: The location is excellent if you're wanting to be in the downtown core. Parking availability at the hotel was an important factor for me and their parking price was affordable. Only thing that threw me off was the lack of a second glass shower door. Water was spraying out onto floor and wall. Cool recreation spot in basement with bowling, Mini putting and arcade. Indoor pool was clean. Would definitely stay there again.

Monica

Jun 22, 2025 01:35:19 AM

Summary: Excellent service and super clean everywhere. The staff was extremely helpful when we asked for some suggestions in the area.

Gina

Jun 12, 2025 04:38:53 AM

Summary: So convenient to have the ION transit across the street -- easy access to Univ of Waterloo, Conestoga mall, Uptown Waterloo restaurants Very comfortable mattress & bedding

JOAN

Jun 10, 2025 07:38:47 AM

Summary: Service and staff were amazing

Patrick

Jun 10, 2025 03:05:07 AM

Summary: We were there for 3 nights with kids. Excellent food, service, cleanliness. Kids enjoyed the pool.

Radhika

Jun 9, 2025 06:03:50 AM

Summary: Was a nice stay with the exception of noise coming from the adjacent rooftop HVAC system. The sound kept waking us up. High pitch squeaking and squealing. Staff were friendly.

Peter

May 29, 2025 09:37:10 AM

Summary: Extremely comfortable bed. Excellent hospitality. Appears a little dated, but overall an excellent stay. Great breakfast choices. Good gym.

Risel

May 25, 2025 11:36:55 PM

Summary: Room was really warm, pictures made bathroom look larger. Overall it was okay.

Deven

FAQ's

Is this Kitchener hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Kitchener hotel have a swimming pool?

Yes, this Kitchener hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Kitchener hotel?

Best-rates for the Kitchener hotel starts from $133 per night with includes Security/Safety, Restaurant, Bar, Business Services, Wellness Facilities, Child Friendly, Internet, Kitchen, Laundry, Air Conditioner, Pool, Bedding/Linens, Spa, Fireplace/Heating, Guest Services, Parking, TV, Toiletries, Wheelchair Accessible, Accessibility StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Kitchener hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Kitchener hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Kitchener hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Kitchener hotel?

Based on the information reported by the owner or manager, the Kitchener hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Kitchener hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Kitchener hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $133

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