Surbiton Rentals United Kingdom England London Surbiton

Crowne Plaza London - Kingston by IHG | Hotel in Surbiton

| 8.4 (488 Reviews) |  1 Bathroom  Stay&Play
Surbiton Hotel | Crowne Plaza London - Kingston by IHG

Hotel in Surbiton

Riverfront hotel with a 24-hour fitness center and a 24-hour business center
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking.
Crowne Plaza London - Kingston by IHG offers 121 accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Surbiton hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Accessibility
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3 pm; check-in end time: midnight contactless check-in available express check-in available minimum check-in age: 18
Check-out Check-out before 11 am contactless check-out available express check-out available
Payment Policy Fee for full breakfast: approximately gbp 16.95 per person covered self parking fee: gbp 10 per day rollaway bed fee: gbp 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! one child 12 years old or younger stays free when using existing bedding. rollaway/extra beds are available for gbp 25.0 per night. free cribs (infant beds)!
Pet Policy Pets not allowed
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges noise-free guestrooms cannot be guaranteed please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
Portsmouth Road, Surbiton, KT6 5QQ, United Kingdom

What Our Guests say 500 + Reviews

Aug 30, 2025 08:59:13 AM
Summary: Great service from John on reception. Room was clean and modern for a standard room. Tv included ability to cast from phone which was ideal. Lovely overnight stay. Will definitely stay again. Some cons, AC could circulate room a little better Link to restaurant menu didn’t take me to correct site so couldn’t view menu from room.
Aug 26, 2025 12:23:03 PM
Summary: Nice hotel and nice staff. Cannot fault anything about the place
Darren Darren
Aug 24, 2025 07:29:04 AM
Summary: Lovely hotel. Newly furnished and the staff were amazing. Very friendly team who couldn’t do enough for you. If you asked for it, you got it. Extras at breakfast, no problem. I will deffo stay here again when next visiting the area. Tip:- drop luggage off at hotel reception before parking car at the rear.
Anita Anita
Aug 17, 2025 09:04:30 PM
Summary: comfy bed, very clean and friendly staff. next to the river, very peaceful
Aug 6, 2025 10:43:23 PM
Summary: The room and hotel was awesome, however when I checked in I thought everything was good until I go to the room that was given to me, I swiped my key card to go into my room and immediately got yelled at because they gave me a room and key card for a room that was already occupied, in all of my travels and stays across the world this is a first! All the staff said to me was, oh sorry, this is something I considered a very big deal, in some places across the world you go into someone else's room, you might get hurt! How a room that is already occupied and gets given to someone else is just crazy!
Matthew Matthew
Aug 1, 2025 01:12:09 PM
Summary: Clean, modern and comfortable. Very happy to stay again.
James James
Jul 29, 2025 12:16:45 AM
Summary: Lovely location with rooms overlooking the Thames…20 minute walk to town centre.
Philip Philip
Jul 2, 2025 01:42:47 PM
Summary: One lift out of order, stairs dirty as work going on and pest control in action… told not to use them, glasses and crockery left outside bedroom doors for far too long, no hot water only option for tea available at breakfast. However, staff very friendly and helpful, room good, bed good, breakfast good.
Jun 19, 2025 11:36:57 PM
Summary: Great price compared to others in the Kingston upon Thames area, bit of a walk to Hampton court but that was our choice! Good night sleep.
Richard Richard
Jun 8, 2025 03:22:04 PM
Summary: John on reception was exemplary, so helpful, professional and greeted us with a huge warm smile. He is a credit to the company. Our room was spotless. The bed was fabulous- did not want to get up as soooo comfortable. Great, powerful shower. Quiet surroundings.
Diana Diana

FAQ's

Is this Surbiton hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Surbiton hotel?

Check-in time for Surbiton hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Surbiton hotel have a swimming pool?

No, this Surbiton hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Surbiton hotel?

Best-rates for the Surbiton hotel starts from $114 per night with includes Breakfast, Parking, Designated Smoking Area, TV, Bedding/Linens, Internet, Kitchen, Guest Services, Accessibility, Bar, Child Friendly, Wellness Facilities, Laundry, Air Conditioner, Wheelchair Accessible, Business Services, Fireplace/Heating, Restaurant, Toiletries StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Surbiton hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Surbiton hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Surbiton hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Surbiton hotel?

Based on the information reported by the owner or manager, the Surbiton hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Surbiton hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Surbiton hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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