Burnt Pine Rentals Norfolk Island Norfolk Island Burnt Pine

Cumberland Resort and Spa | Hotel in Norfolk Island

| 9.2 (63 Reviews) |  1 Bathroom  Stay&Play
Burnt Pine Hotel | Cumberland Resort and Spa

Hotel in Burnt Pine, Norfolk Island

Family-friendly hotel with a full-service spa and a sauna
A full-service spa, an outdoor pool, and a sauna are available at this smoke-free hotel. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a hot tub, massage/treatment rooms, and a business center.
Cumberland Resort and Spa offers 13 accommodations with iPod docking stations and washers/dryers. Rooms open to balconies. These individually decorated accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 50-inch LCD televisions come with premium cable channels and DVD players. Accommodations at this 4-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with jetted bathtubs, rainfall showerheads, and hydromassage showerheads. Bathrooms are also outfitted with bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Pool
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Toiletries
  • Guest Services
  • Entertainment
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2:00 pm; check-in end time: 4:00 pm contactless check-in available early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out Check-out before 10 am contactless check-out available express check-out available late check-out subject to availability
Payment Policy Airport shuttle fee: aud 30 per person (roundtrip) airport shuttle fee per child: aud 15 (roundtrip), (from 2 to 11 years old) crib (infant bed) fee: aud 15.0 per night rollaway bed fee: aud 15.0 per night credit card charges are subject to a surcharge of 1.5 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for aud 15.0 per night. cribs (infant beds) are available for aud 15.0 per night.
Pet Policy Pets stay free service animals are welcome, and are exempt from fees
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
100 Taylors Road, Norfolk Island, 2899, Norfolk Island

What Our Guests say 500 + Reviews

Mar 25, 2025 03:34:20 PM
Summary: Perfectly acceptable. Large individual accommodation with everything one needed. No restaurant on site but some excellent ones within walking distance. Car was supplied with insurance payable.
John John
Nov 28, 2024 09:45:55 PM
Summary: If it wasn’t for the good natured Tima, the resort mgr,, then I probably would be somewhat hesitant in staying. I used half a can of mortein with 3 cockroaches in the bathroom walls and one scurrying across the bed head ledge on my first night. Then l had clusters of ants in my luggage so when I took clothing out each day, t would have to shake it out. There are no provided drawers for clothing. Also photos on websites of the Cumberland do not show clearly all the areas of the resort. To feature the ‘White House’ a large house in a completely different location some 10 minutes by car away should be kept in mind. Look overall ueah ok but needs improvement
Nov 17, 2024 04:20:55 PM
Summary: Calling this property 4-star is a bit fanciful. It's all very dated and tired and the grounds and gardens need urgent refreshing. Full praise for Tima and her team though who were very professional and welcoming.
Ambra Ambra
Sep 12, 2024 09:44:23 AM
Summary: This property is well situated for walking into town for meals and shopping. It is a little tired,the showers don't work to well, but the kitchen was well stocked with everything you could need to self cater, and the beds were clean and comfy and the staff were friendly and helpful.
Karen Karen
Sep 10, 2024 02:48:43 PM
Summary: Propert manager was fabulous. Nothing too much trouble
Judy Judy
Aug 25, 2024 07:35:29 PM
Summary: We had just the relaxing four week holiday we were hoping for with some unexpected additions, e.g. free avocados, bananas, book library. The manager, Timar was attentive to any request and made us feel very welcome.
Bruce Bruce
Feb 18, 2024 03:33:10 AM
Summary: The operators are very friendly and focussed on customer requirements
Martin Martin
Jan 23, 2024 02:42:13 PM
Summary: I travel to Norfolk often for work and will not be staying anywhere else after experiencing Cumberland Resort. Tima and her team are extremely friendly and nothing is too much trouble. The villas are perfectly maintained and spotlessly clean. Lovely modern kitchen and BBQ on the deck if you get sick of eating out.
Brenton Brenton
Jan 10, 2024 10:37:31 AM
Summary: Had a two bedroom two bathroom Villa. Good as we could do our own breakfast and lunches. Plenty of room with outdoor alfresco as well. Close to town - five minute walk. No air conditioning had ceiling fans in bedrooms. Needed one in lounge room. Staff were excellent very friendly and helpful.
Margo Margo
Dec 2, 2023 06:24:03 AM
Summary: Tema and her staff were fantastic and were willing to do all they can to make our stay enjoyable. The rooms were immaculately clean, however the property in general could do with an update. Cumberland is easy walking distance to shops and restaurants. Make sure you book tours through Tema, allow her to weave her magic!
Colin Colin

FAQ's

Is this Cumberland Resort and Spa pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Cumberland Resort and Spa have a swimming pool?

Yes, this Cumberland Resort and Spa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Cumberland Resort and Spa?

Best-rates for the Cumberland Resort and Spa starts from $189 per night with includes Fireplace/Heating, Barbecue/Outdoor Cooking, Balcony/Terrace, Business Services, Bedding/Linens, Spa, Restaurant, Toiletries, Guest Services, Entertainment, Pool, Accessibility, Security/Safety, Hot Tub, Laundry, Wellness Facilities, Child Friendly, Internet, Kitchen StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Cumberland Resort and Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Cumberland Resort and Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Cumberland Resort and Spa has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Cumberland Resort and Spa?

Based on the information reported by the owner or manager, the Cumberland Resort and Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Cumberland Resort and Spa?

Based on the information reported by the owner or manager, details for the cancellation policy for the Cumberland Resort and Spa are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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