Maroma Rentals Mexico Quintana Roo Playa del Carmen Maroma

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only | Resort in Playa del Carmen

| 9.1 (26 Reviews) |  5 Bathrooms  12 Guests
Maroma Resort | El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only

Resort in Maroma, Playa del Carmen

Located in Maroma Beach and offering the More InclusiveTM concept by Lomas HospitalityTM. Beachfront locations plus a beachfront wedding chapel. The full-service spa offers massages, facials, special body treatments and a beauty salon with an extra charge. The suites and rooms feature views of the lush tropical gardens, and are decorated with a contemporary Caribbean style. All feature air conditioning, ceiling fans, satellite TV, a mini-bar stock with beer, soft drinks, water and juices and a coffee maker. The bathroom is equipped with vanity mirrors, hairdryer, and a shower. The More InclusiveTM concept goes beyond All-Inclusive by offering round-trip transportation from Cancun airport to your hotel and to our parks, plus unlimited access to catamaran and reef snorkel, cenote, Aqua Nick® Water Park, and Maroma Beach with its delicious brunch.

El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only is located in Playa del Carmen.

This 157 Bedrooms Resort is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Wellness Facilities, Restaurant, Accessibility, and several others. This is a 5 star rated property and has over 26 reviews with the average score of 9.1 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Resort for your next visit, you will surely love it.

You can check the reviews and description of this 157 Bedrooms Resort if you want to learn more about this StayAndPlay.com place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “El Dorado Maroma Cenote, Underground Expedition All & More Inclusive - Adults Only”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Resort, please let us know.

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Unique Amenities

  • Air Conditioner
  • Pool
  • Designated Smoking Area
  • TV
  • View
  • Private Beach
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Sports/Activities
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Special conditions
Pet Policy Pets are not allowed
Other Policy Upon check-in photo identification and credit card are required. all special requests are subject to availability upon check-in. special requests cannot be guaranteed and may incur additional charges, please note that the children's rate only applies if there are 2 adults staying with the minor in the same room.
 
Carretera Cancún-Tulum KM 45, Playa del Carmen, 77710, Mexico

What Our Guests say 500 + Reviews

Jun 16, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: It’s not too big, it’s a relaxing place
Negative: Improve evening events/animations
Summary: We were disappointed that our 20th anniversary wasn’t acknowledged at all even thoughwe were asked what event we were ce
Delphine Delphine, United States
Jun 4, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Beautiful outside grounds
Negative: Location, the room seemed like a timeshare type room.. it was a separate building away from main lobby area.
Summary: It was reasonable
Rivera Rivera, United States
May 25, 2025 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Beach, staff, pool were all great.
Negative: They don’t have a Central Lobby Bar. Somewhere that we could enjoy cocktails before dinner.
Summary: Would love to return someday.
Matthew Matthew, United States
Mar 11, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Nice beach and hotel grounds
Negative: Restaurant service very slow in mornings and lunch
Phil Howard Phil Howard, United Kingdom
Dec 17, 2024 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Very intimate location with a more of a couples experience. The staff was excellent and made you feel welcomed. The best part is the beach. If you enjoy powdery sand and lots of it then this is your place. Water is crystal clear ( depending on weather) and very feet friendly. No rocks.
Summary: Paradise
Bryan Bryan, United States
Oct 12, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Firstly the staff are amazing, food is out of this world.
Summary: Our third visit to El Dorado Maroma, it will not be our last!
Seth Seth, United Kingdom
Oct 1, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The beach is exceptional The service is exceptional The food is excellent
Negative: Our original room became wet due to a problem in the Airconditioning, it took 2 days to convince the management that we need to be moved to a different room. We had 2 days of rain, and during that time it would have been better if the staff had been more attentive and find other types of activities because anything outside was almost not possible
Summary: Overall excellent experience, I definitely recommend.
Ariye Ariye, Israel
Sep 18, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: There’s a lot to do on property! From sailing in a catamaran to swimming with dolphins!
Negative: It’s too Americanized! You’re in Mexico! Not in the US!
Summary: Everything was perfect’
Andres Andres, Colombia
May 2, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Christopher Christopher, United States
Jan 8, 2024 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The location is great. Beautiful beach, well manicured, the grounds are very clean. The staff are exceptional. Carlos, he assisted us with our bags both coming and going, is amazing. Friendly, efficient and a wealth of information. Diego, Eli, Betsabe, Pablo and Missile were just a few of the waiters,bartenders and beach staff that were incredible. Perla one of the massage therapists is ahhhhmazing, I highly recommend her. If it wasn’t for the incredible staff I’m not sure this place would be what it is, they make up for a lot of what is lacking. The size of the property is perfect. It’s pretty quiet and there are areas away from the main beach to get away from the crowds and loud music.
Negative: We visited in 2020 and maybe because it was COVID we had a better experience (there weren’t tons of travelers) but everything we liked then was lacking this time. The only constant is the incredible staff and the sales pressure to become members. The food was severely lacking this time around we found only one place out of the five that was a good meal consistently. We booked our room through booking and based on the description online we believed we were getting a honeymoon villa. It was described as a two floor, ocean front abode with a private pool. What we got was a honeymoon suite at the back of the property with a view of about five feet of pool. The room reeked of sulfur and mold. The bathroom had only a glass partition separating it from the room and it is directly in front of the door into the room, so when housekeeping or room service showed up and you were in the bathroom changing you had to run into the shower or toilet room to hide! The deck outside was a slab of concrete and was directly next to an area where staff were working, so the clattering of plates was a constant. There was a waterfall outside the room as well that was so loud you almost couldn’t have a conversation over it. Cigarette smoke wafted up from down below and stagnated in this location simply because it was tight quarters and there was nowhere for the smoke to go. The furnishings were cheap and the area felt like it had been long forgotten. As a girl who grew up near the projects it felt familiar! We paid nearly 8 thousand for 8 nights however, so it shouldn’t have felt like we were staying at a Motel 6. We went to management and got another room for an up-charge of course, but were not able to get in until three days into the trip. We moved to a beautiful area, everything about the new room was spectacular, the furnishings, the flooring, the ocean front balcony to the private pool was amazing. We have no complaints about it whatsoever.
Summary: We enjoyed our stay because we always make the best of things but the place was just so-so.
Tanya Tanya, United States

FAQ's

Is this Maroma resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Maroma resort?

Check-in time for Maroma resort starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Maroma resort have a swimming pool?

Yes, this Maroma resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Maroma resort?

Best-rates for the Maroma resort starts from $561 per night with includes Accessibility, Transportation/Shuttle, Breakfast, Pool, View, Private Beach, Oceanfront, Bar, Internet, Laundry, Balcony/Terrace, Spa, Guest Services, Entertainment, Air Conditioner, Designated Smoking Area, TV, Ocean View, Security/Safety, Sports/Activities, Wellness Facilities, Restaurant StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Maroma resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the resort has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Maroma resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Maroma resort has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Maroma resort?

Based on the information reported by the owner or manager, the Maroma resort indicates 1 day stay policy at this resort. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Maroma resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Maroma resort are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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