el PRADO | Hotel in Palo Alto

| 9.4 (684 Reviews) |  1 Bathroom  Stay&Play
University South Hotel | el PRADO

Hotel in University South, Palo Alto

This smoke-free hotel features a fitness center, a 24-hour business center, and valet parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
El PRADO offers 62 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium digital channels. Bathrooms include showers, bathrobes, slippers, and designer toiletries.

This Palo Alto hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include hair dryers and irons/ironing boards. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.


Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in
Check-in Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability
Check-out
Check-out A late check-out fee will be charged check-out before 11:00 am contactless check-out available express check-out available late check-out subject to availability
Payment Policy
Payment Policy Fee for cooked-to-order breakfast: approximately usd 10 to 100 per person valet parking fee: usd 35 per night (in/out privileges) pet fee: usd 75 per pet, per stay service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: usd 25.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy
Child Policy Children are welcome. kids stay free! children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 25.0 per night. free cribs (infant beds)!
Pet Policy
Pet Policy 2 total (up to 70 lbs per pet) food and water bowls are available pets allowed for an extra charge of usd 75 per pet, per stay pets cannot be left unattended restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs only
Other Policy
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards and debit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
520 Cowper Street, Palo Alto, 94301, USA

What Our Guests say 500 + Reviews

Sep 27, 2026 10:12:06 AM
Summary: Very impressed by this place. The details and cleanliness were excellent! Thank you!
Jeremy Jeremy
Sep 1, 2026 03:20:00 AM
Summary: Great place
christi christi
Aug 8, 2026 10:07:13 AM
Summary: Very clean and nice hotel. Proce is such a bargain on the weekends.
Danny Danny
Aug 1, 2026 04:49:14 AM
Summary: We had a room facing the inner courtyard which was very nice and quiet. We were part of a wedding party and the hotel provided adjacent rooms for our family and the same for our in law’s family. This made it easy for everyone to attend different events like rehearsals and photo taking. The wedding venue on the second floor was excellent with enough space for about 90 people. The hotel staff provided a lot of support in addition to our own arrangements. The hotel is on a quiet street off the main avenue with both valet and public parking right across the hotel. Lots of coffee shops, restaurants and shopping within 15 min walk on the main avenue. The neighbourhood is quite kids friendly and we felt safe strolling along early in the morning and late at night.
Vincent Vincent
Jul 29, 2026 02:20:33 AM
Summary: Friendly and helpful staff. Lovely room with a balcony. Enjoyed my stay.
Monica Monica
Jul 13, 2026 10:08:22 PM
Summary: We had such a great time staying here. It’s a beautiful hotel with very comfortable and large rooms and in a great location. The staff was so kind and helpful and our rooms were so nice we didn’t want to leave!
Alexandra Alexandra
Jul 13, 2026 03:12:44 AM
Summary: This hotel is a gem in Silicon Valley. So well done with attention to details.
John John
Jun 30, 2026 04:11:41 AM
Summary: Lovely hotel, great staff, immaculate and perfect location in downtown Palo Alto. Highly recommend
Lois Lois
Jun 9, 2026 09:50:00 PM
Summary: Great staff. Mika, Eddie and Nasir were all so helpful. I didnt catch the name of the young valet but he was great too. Will return.
Soeun Soeun
Jun 9, 2026 09:04:25 AM
Summary: What a great gem we found in the heart of Palo Alto, great room and extremely quiet! Get a courtyard room, reminded me of old Europe!! Would highly recommend!
Babak Babak

FAQ's

Is this el PRADO pet-friendly for guests? 

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the el PRADO have a swimming pool? 

No, this el PRADO does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in el PRADO? 

Best-rates for the el PRADO starts from $530 per night with includes Air Conditioner, Parking, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Security/Safety, Business Services, Bedding/Linens, Wellness Facilities, Bar, Toiletries, Guest Services, Entertainment, Breakfast, Child Friendly, Internet, Kitchen, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is el PRADO a family-friendly place to stay? 

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the el PRADO wheelchair accessible or offer services for disabled guests? 

Based on the information received from our partner, the el PRADO is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the el PRADO? 

Based on the information reported by the owner or manager, the el PRADO indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for el PRADO? 

Based on the information reported by the owner or manager, details for the cancellation policy for the el PRADO are as follows: Cancellation Policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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