Four Seasons Hotel Hangzhou at West Lake | Hotel in Hangzhou

| 9.8 (193 Reviews) |  1 Bathroom  Stay&Play
Xihu Hotel | Four Seasons Hotel Hangzhou at West Lake

Hotel in Xihu, Hangzhou

Luxury Hangzhou hotel connected to a shopping center, steps from Hangzhou Botanical Garden
2 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free wired internet in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Four Seasons Hotel Hangzhou at West Lake offers 78 air-conditioned accommodations with iPod docking stations and DVD players. These individually decorated accommodations have separate sitting areas. Beds feature down comforters. A pillow menu is available. LCD televisions come with satellite channels. Guests can make use of the in-room espresso makers and minibars. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.


Recreational amenities at the hotel include an indoor pool, a sauna, a fitness center, and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in An early check-in fee will be charged check-in start time: 3 pm; check-in end time: midnight early check-in subject to availability late check-in fee for check-in between 3:00 pm and 6:00 pm late check-in subject to availability minimum check-in age: 18
Check-out A late check-out fee will be charged check-out before noon express check-out available late check-out subject to availability
Payment Policy Fee for buffet breakfast: approximately cny 308 for adults and cny 154 for children early check-in is available for a fee (subject to availability) late check-in fee for check-in between 3:00 pm and 6:00 pm late check-out is available for a fee (subject to availability) rollaway bed fee: cny 292.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for cny 292.0 per night. free cribs (infant beds)!
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of lead with care (four seasons)
 
5 Lingyin Road, Hangzhou, 310013, China

What Our Guests say 500 + Reviews

Jan 25, 2025 09:52:39 PM
Summary: One of the best hotels in China! We definitely will return.
Jan 14, 2025 11:53:24 AM
Summary: Beautiful building and grounds. Amazing service.
Patrick Patrick
Nov 21, 2024 01:21:36 PM
Summary: Excellent service. I am a regular
Roy Roy
Oct 15, 2024 07:04:33 PM
Summary: This four reason is too expensive compared to the value it provides. The traffic around the hotel is terrible, getting in and out is difficult.
Albert Albert
Sep 26, 2024 11:11:41 PM
Summary: Good services and staffing.
Joanna Joanna
Aug 10, 2024 11:40:40 PM
Summary: One of the best hotel
Yajun Yajun
Jul 11, 2024 09:39:22 AM
Summary: Must stay hotel next time
Qisheng Qisheng
Jun 4, 2024 09:28:39 PM
Summary: The hotel is awesome! The only thing that we do not like is the jin sha restaurant at the hotel. Before we checked in, I did a lot of research online and this restaurant is supposed to be one of the best places to get local hang zhou cuisine. But we are very disappointed by the quality of the food despite of the fact that it is very expensive.
Chen Chen
Apr 3, 2024 01:49:41 AM
Summary: Accessible to the lakefront, however, quite crowded during the day.
Irene Irene
Apr 2, 2024 02:16:56 PM
Summary: We love the service and property
FENG FENG

FAQ's

Is this Xihu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Xihu hotel?

Check-in time for Xihu hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Xihu hotel have a swimming pool?

Yes, this Xihu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xihu hotel?

Best-rates for the Xihu hotel starts from $687 per night with includes Parking, Breakfast, Kitchen, Pool, Accessibility, Sports/Activities, Child Friendly, Internet, Balcony/Terrace, Business Services, Bedding/Linens, Spa, Restaurant, Bar, Toiletries, Laundry, Air Conditioner, Wheelchair Accessible, Security/Safety, Wellness Facilities, Guest Services, Entertainment StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Xihu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xihu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xihu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xihu hotel?

Based on the information reported by the owner or manager, the Xihu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xihu hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Xihu hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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