Wyndham Grand Plaza Royale Hangzhou | Hotel in Hangzhou

| 9.0 (346 Reviews) | 1 Bathroom Stay&Play

Xihu Hotel | Wyndham Grand Plaza Royale Hangzhou

Hotel in Xihu, Hangzhou

Lakefront hotel with 2 restaurants and a health club
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a health club. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a rooftop terrace are onsite.
Housekeeping is available on request.
Wyndham Grand Plaza Royale Hangzhou offers 293 air-conditioned accommodations with minibars and safes. Rooms open to balconies or patios. Beds feature down comforters and premium bedding. A pillow menu is available. 37-inch LCD televisions come with cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unique Amenities

Air Conditioner
Parking
Pool
TV
Wheelchair Accessible
Balcony/Terrace
Accessibility
Security/Safety
Business Services
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Breakfast
Child Friendly
Internet
Kitchen
Laundry

Policies

Check-in Check-in start time: 2:00 pm; check-in end time: midnight express check-in available late check-in subject to availability minimum check-in age: 18

Check-out Check-out before noon express check-out available

Payment Policy Fee for buffet breakfast: approximately cny 128 for adults and cny 64 for children rollaway bed fee: cny 308.0 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are available for cny 308.0 per night. free cribs (infant beds)!

Pet Policy No pets or service animals allowed

Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of count on us (wyndham) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

No 555 Fengqi Road, Hangzhou, 310006, China

What Our Guests say 500 + Reviews

May 12, 2025 11:19:14 AM

Summary: I would describe the Wyndham Grand Plaza as a four star hotel and not and 4.5 star. It is rather worn out and tired with a drinks lounge that offered little entertainment value and only a few armchairs in the lobby. The marble flooring is old and worn and the bath room fittings the same. The plus points are that it's well located, near the West lake and the room is very spacious. Breakfast is also quite adequate. Hangzhou, on the other hand, is a wonderful destination, green, low density (compared to other Chinese cities) with great food and nice people!

Mong Lee

Mar 23, 2025 11:19:05 AM

Summary: Beautiful scenery and lake side gardens

Paul

Mar 12, 2025 08:10:58 AM

Summary: I was locked in the bathroom of the first room I entered because the sliding door couldn't be opened from the inside if the bathroom door was completely closed. The second room was unbearably warm at 26 degrees Celsiu and no air conditioning. The thick winter bedding made the room temperature felt unbearable which prevented me from falling asleep. It faced a night market, making it too noisy to open the balcony door to have fresh and cool air. The third room was quieter than the first two but still lacked air conditioning, with the temperature reaching 29 degrees. As a result, I decided to cancel my third night.

Wenjing

Feb 10, 2025 05:47:55 PM

Summary: excellent location, easy access to west lake and shops n restaurants

TAI FUK

Oct 28, 2024 06:28:27 PM

Summary: What I love the most about this stay are 1. Sumptuous breakfast 2. Location and proximity to Wulin night market & West Lake 3. Customized pillow 4. View of West Lake

Jun 12, 2024 05:54:15 PM

Summary: There was frequently no wifi or with very slow speed.

Wenjing

May 26, 2024 02:47:16 PM

Summary: The hotel can only be rated as 3 star for overall services

Zhuoqin

May 5, 2024 07:30:07 AM

Summary: The westlake view of the nine floor room was amazing.

Wei

May 2, 2024 08:03:49 AM

Summary: Hotel condition is a bit old

Wai Kit

Apr 30, 2024 05:04:59 PM

Summary: I don't think this is 5 start hotel: 1) the property facilities are old, for example, the glass-door of shower room cannot prevent shower water leak to bathroom, always. 2) the swimming pool in basement is dark and dirty, with very bad smell, I didn't use but looked around. The fitting facilities and swimming pool are open to public, such as training groups, unsafe at all. 3) the main hotel entry door doesn't open to the street facing west lake (if so that'll be great), however, it's opening to a narrow street with busy traffic, looks like free-market.

Jun

FAQ's

Is this Xihu hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Xihu hotel have a swimming pool?

Yes, this Xihu hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xihu hotel?

Best-rates for the Xihu hotel starts from $113 per night with includes Business Services, Bedding/Linens, Spa, Breakfast, Child Friendly, TV, Wheelchair Accessible, Balcony/Terrace, Accessibility, Bar, Kitchen, Air Conditioner, Toiletries, Guest Services, Internet, Laundry, Wellness Facilities, Restaurant, Parking, Pool, Security/Safety StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Xihu hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xihu hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xihu hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xihu hotel?

Based on the information reported by the owner or manager, the Xihu hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xihu hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Xihu hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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Nightly rates from:

US $113

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