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Hilton Garden Inn Chesapeake/Suffolk | Hotel in Suffolk

| 8.6 (1001 Reviews) |  1 Bathroom  Stay&Play
Norfolk - Virginia Beach Hotel | Hilton Garden Inn Chesapeake/Suffolk

Hotel in Norfolk - Virginia Beach, Suffolk

Hotel in Suffolk with a 24-hour fitness center and a 24-hour business center
This hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a conference center are onsite.
Hilton Garden Inn Chesapeake/Suffolk offers 135 air-conditioned accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium cable channels and pay movies. Additionally, rooms include complimentary weekday newspapers and irons/ironing boards. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3 pm; check-in end time: 6 am contactless check-in available
Check-out Check-out before noon contactless check-out available express check-out available
Payment Policy Breakfast fee: approximately usd 10.95 for adults and usd 6.95 for children pet fee: usd 50 per accommodation, per stay service animals are exempt from fees rollaway bed fee: usd 15 per night the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for usd 15 per night. free cribs (infant beds)!
Pet Policy 2 total pets pets allowed for an extra charge of usd 50 per accommodation, per stay service animals are welcome, and are exempt from fees welcoming dogs and cats only
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards, debit cards, and cash
 
5921 Harbour View Blvd, Suffolk, 23435, United States

What Our Guests say 500 + Reviews

Jul 14, 2025 12:58:11 AM
Summary: I reserved a king room. Upon checkin they did not inform me they checked me into a Queen. Also my partner and I woke up stiff, the bed was absolutely terrible.
Michelle Michelle
May 10, 2025 02:01:31 PM
Summary: This place is ghetto. The hot tub is broke and cuts your feet. No one cleans the pool no pool towels no housekeeping. The first room was broken the second room they put me in had a broken window and my kids were in the room. The breakfast sucks and super expensive
Ashley Ashley
May 3, 2025 04:54:10 AM
Summary: I made the reservation w/ my credit card. We brought our pet, so I was walking the dog and my husband went in to let the people at the desk know that we had arrived. The first thing Malcolm did was ask my husband for his identification. Bad idea. This irritated my husband because after he pulled it out, Malcolm said oh no, your wife made the reservation, so she has to come inside and show her id. And it went downhill from there. The best part of the trip was Audrey in the breakfast area, she was amazing, friendly, and one day she was the greeter, and the cook. Food was awesome and Audrey could not have done more for us. She deserves a GOLD Star !!! Both elevator floors were in very bad shape and cruddy dirty. When I walked into the room I opened the room to the bathroom and there were no towels. There were no bags at the Dog station outside which was fine for me, I always have mine on hand but that may have explained why the dog area was littered with poop. Pitiful. I liked the soap and gel dispensers in the shower, they were great. Sad that you got rid of a lot of niceties. No longer had plastic bag in closet that you used to have for laundry. Trash can was very very tiny and divided in 1/2 for recycle. You could not fit 6 cans in the entire basket. Hilton takes on new meaning now for me. I guess when you add "Garden Inn" it means "Hilton-not-so-much"
Gloria Gloria
Apr 30, 2025 10:09:42 PM
Summary: My stay was good. I did have a problem. My granddaughter had gone into ICU in Jacksonville, Florida. I was booked April 22, through the 26. On April 23rd I asked for special circumstances to checked out on the 25th and not be charged for staying until the 26th. Hotels.com the Hilton Garden Inn. I tried to contact via phone and email the director of Sales, Vicki Figg. She never responded to me. I probably will not stay there again. Victoria Tyler
Apr 29, 2025 10:55:00 AM
Summary: Surrounding guests were very loud into the late hours. The bathroom sink required maintenance upon arrival. The host at check-in was short and cold, just enough to get me checked in. The same person was overly pleasant at checkout. The Hilton app did not work at all for this trip.
Tyler Tyler
Apr 28, 2025 08:25:29 PM
Summary: We were told our room would be serviced every other day. My husband checked on Friday morning and was told that our room would not be serviced because we had a “Do Not Disturb” sign on the door at 8 am. As he told them, room 414 DOES NOT HAVE A “DO NOT DISTURB” sign. They RUDELY refused to correct the error. I called to politely ask them to resolve the issue but was told to email the director of sales if we wanted to complain. Later, I went to the desk and told Jan that we did not have such a sign. A very polite gentleman behind the desk said this should not have happened and that our room would be serviced by the end of the day. Neither desk clerk said a word so he must be a very senior person, perhaps a regional manager. Unfortunately, we did not get his name. That night, April 25, we arrived to find dirty towels, an unmade bed, and overflowing trash cans. Towels were delivered on Saturday morning but the housekeeper said we were not down for service. As if that wasn't bad enough, our sink had no plug which we reported every day. And we had to run the shower for up to 10 minutes to get hot water. We have stayed in this hotel 13 times. NEVER AGAIN!!! Melva, Kiara, the wonderful lady who makes breakfast, and the evening desk clerks are delightful.
Catherine Catherine
Apr 8, 2025 05:49:37 AM
Summary: Great Stay . Top Tier staff.
Nicholas Nicholas
Apr 6, 2025 08:53:46 AM
Summary: Comfortable room
Cora Cora
Apr 5, 2025 11:33:10 PM
Summary: Everything was lovely, the staff, the room, nothing to complain about. Only wish breakfast was included, and not extra
Bria Bria
Apr 5, 2025 05:51:55 AM
Summary: Great and peaceful
Geovanny Geovanny

FAQ's

Is this Hilton Garden Inn Chesapeake/Suffolk pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hilton Garden Inn Chesapeake/Suffolk?

Check-in time for Hilton Garden Inn Chesapeake/Suffolk starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hilton Garden Inn Chesapeake/Suffolk have a swimming pool?

Yes, this Hilton Garden Inn Chesapeake/Suffolk has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hilton Garden Inn Chesapeake/Suffolk?

Best-rates for the Hilton Garden Inn Chesapeake/Suffolk starts from $136 per night with includes Kitchen, Laundry, Parking, Pool, Balcony/Terrace, Restaurant, Guest Services, Entertainment, Child Friendly, Air Conditioner, TV, Accessibility, Wellness Facilities, Toiletries, Designated Smoking Area, Wheelchair Accessible, Business Services, Bedding/Linens, Internet, Bar, Breakfast StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Hilton Garden Inn Chesapeake/Suffolk a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hilton Garden Inn Chesapeake/Suffolk wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hilton Garden Inn Chesapeake/Suffolk is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hilton Garden Inn Chesapeake/Suffolk?

Based on the information reported by the owner or manager, the Hilton Garden Inn Chesapeake/Suffolk indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hilton Garden Inn Chesapeake/Suffolk?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hilton Garden Inn Chesapeake/Suffolk are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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