Holiday Inn Cleveland Northeast - Mentor by IHG | Hotel in Mentor

| 8.4 (748 Reviews) |  1 Bathroom  Stay&Play
Mentor Hotel | Holiday Inn Cleveland Northeast - Mentor by IHG

Hotel in Mentor

Suburban hotel with a fitness center and a 24-hour business center
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite.
Housekeeping is available on request.
Holiday Inn Cleveland Northeast - Mentor by IHG offers 132 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.

This Mentor hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in time starts at 3 pm minimum check-in age: 21
Check-out Check-out before 11 am contactless check-out available express check-out available late check-out fee: usd 50 late check-out subject to availability
Payment Policy Fee for buffet breakfast: approximately usd 7.49 per person late check-out fee: usd 50 (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! children 18 years old and younger stay free when using existing bedding. free cribs (infant beds)!
Pet Policy Pets not allowed (service animals welcome)
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg) this property uses a grey water recycling system
 
7701 Reynolds Rd, Mentor, 44060, United States

What Our Guests say 500 + Reviews

Jun 28, 2025 03:09:33 AM
Summary: The staff was very polite and professional. My room was dirty had fingerprints all over everything and it appeared that they wiped everything down with a dirty rag. The carpet was dirty, and needs replaced. The food and service in the restaurant was excellent.
Apr 22, 2025 05:29:44 AM
Summary: I did not think the breakfast was good. The eggs tasted like fake eggs, the potatoes needed to be cooked more, and why isn’t there a do it yourself waffle iron? I was pleased there was apple juice. My room Seemed clean. Could the area in the bathroom above the backsplash and the bottom of the mirror get cleaned? There is toothpaste residue all over that area.
Debra aA Debra aA
Apr 15, 2025 11:27:27 PM
Summary: We always stay here when in Ohio! The rooms are dated and it is an old building with smaller drain pipes because of that but the rooms are ALWAYS clean especially the bedding! I usually won’t use hotel bedding but I’ve never had an issue using it here. The staff are also very friendly and prompt to take care of anything should something arise. We came back to our room at 10pm and for some reason the was a horrid odor(first time ever and we stay a lot!) and in under 5 mins they brought keys up to us for the closest room to switch! I honestly cannot recommend them enough! Oh! And don’t forget the breakfast! Always have eggs, potatoes, pancakes or French toast, sausage and/or bacon and then all your basic free breakfast foods and drinks!
Richard Richard
Mar 25, 2025 02:35:12 AM
Summary: Hotel needs updates like USB ports and better lights had more than enough room but no dresser or bag stand. Need to have better information on booking site's as pool was down for maintenance. Restrooms need exhaust fan. Shower made restroom extremely humid without the fan
roy roy
Mar 22, 2025 06:00:57 AM
Summary: Really bad service
Cesar Cesar
Feb 28, 2025 02:09:55 AM
Summary: clean
Tameesha Tameesha
Feb 24, 2025 04:52:46 AM
Summary: Room was dirty and I woke up to a spider on my pillow looking me in the face. Curtains were ripped and dirty. Black mold in the corner above little kitchen area. There was a $160 hold on my card which I was assuming was a deposit and when I asked the front desk about it they told me it was probably taxes or “something”. I felt as if I was bothering them by asking. Kids running up and down the hall a 3:30 in the morning yelling.
Leeanne Leeanne
Feb 22, 2025 09:54:32 AM
Summary: Nice place
Tameesha Tameesha
Jan 28, 2025 08:09:35 AM
Summary: Great breakfast, clean room, perfect
Richard Richard
Jan 13, 2025 04:03:51 AM
Summary: Traveling solo to visit friends and family. Check-in was smooth and took little time. The hotel room was in good condition. The bed was comfortable. Noise was a bit of an issue as the room next door was noisy and walls are thin. I was still able to sleep. The hotel Wi-Fi was shaky. I could not stream anything on my Roku.
Joseph Joseph

FAQ's

Is this Mentor hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mentor hotel?

Check-in time for Mentor hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mentor hotel have a swimming pool?

Yes, this Mentor hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mentor hotel?

Best-rates for the Mentor hotel starts from $131 per night with includes Balcony/Terrace, Wellness Facilities, Bar, Security/Safety, Business Services, Bedding/Linens, Fireplace/Heating, Air Conditioner, Parking, Pool, TV, Accessibility, Guest Services, Kitchen, Laundry, Wheelchair Accessible, Restaurant, Breakfast, Child Friendly, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Mentor hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mentor hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mentor hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mentor hotel?

Based on the information reported by the owner or manager, the Mentor hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mentor hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mentor hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $131
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