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Holiday Inn Express & Suites Norfolk by IHG | Hotel in Norfolk

9.4 (377 Reviews) |  1 Bathroom  Stay&Play
Norfolk Hotel | Holiday Inn Express & Suites Norfolk by IHG

Hotel in Norfolk

Hotel in Norfolk with free breakfast and a fitness center
This smoke-free hotel features an indoor pool, a fitness center, and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and conference space are onsite.
Holiday Inn Express & Suites Norfolk by IHG offers 86 air-conditioned accommodations with safes and complimentary newspapers. 40-inch flat-screen televisions come with premium cable channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.


An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in time starts at 3 pm minimum check-in age: 21
Check-out Check-out before 11 am contactless check-out available
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy Pets not allowed
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a smoke detector and window guards special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property affirms that it follows the cleaning and disinfection practices of clean promise (ihg)
 
920 S 20th St, Norfolk, 68701, United States

What Our Guests say 500 + Reviews

Apr 10, 2025 02:32:33 AM
Summary: Property was clean staff friendly and helpful
Linda Linda
Mar 24, 2025 09:43:01 AM
Summary: Excellent stay no complaints would definitely stay again
Daniel Daniel
Feb 10, 2025 11:46:09 PM
Summary: very clean, lots available for breakfast, hot tub pool area is nice size
Anthony Anthony
Jan 29, 2025 09:22:38 AM
Summary: Ba
Lesley Lesley
Dec 23, 2024 08:40:02 AM
Summary: Only reason I didn't give 5 stars is petty, but breakfast buffet was weak. Coffee was flavorless (I drink it straight black) eggs were very watery and flavorless, cinnamon rolls (which are usually awesome) were hard/crusty and it you took the kids off the other ones they were wet/mushy. Staff however were awesome, rooms clean but bathroom could have been cleaned better, but they were quiet(maybe because we were at end of hall) but when we checked in, the gentleman asked if we were rewards members, told him no, he asked if he could sign us up, told him sure and he did it all for me! Checking out the next am, and staff was great as well. Probably would find a different place if we didn't need this based on price... 214 for 1 night was steep, maybe that's the new normal, don't know. I liked how there was a safe in the room, even though we didn't need it, and a Keurig, microwave, and fridge as well!
JOHN JOHN
Jul 1, 2024 05:56:47 AM
Summary: The location is fantastic particularly if the goal is to be near highly useful shopping, highways that are within minutes of the hotel and where not wasting time is helpful. The Holiday Inn Express and Suites are a known, high-quality entity in that the facilities are always attractive, well laid out, generally include breakfast and often have the highest number of desirable features and amenities. The staff are always professional and eager to help and the policies are generally at least as reasonable as any other choice for travellers.
James James
May 27, 2024 06:15:36 AM
Summary: Overall, the hotel was nice, clean, and up-to-date. The staff we encountered were friendly. The only downsides were that the a/c wasn’t great. It seems like you can set the thermostat to whatever you want, but it’s going to stay at a constant temp no matter what. The breakfast also wasn’t the best quality. Lot’s of options though.
Rhett Rhett
May 21, 2024 10:04:19 AM
Summary: Check in was easy. Room well cleaned. Breakfast was great.
Rachel Rachel
May 2, 2024 06:56:27 PM
Summary: I would stay here again. Room was clean and up to date. Breakfast was excellent. It was convenient location for my job.
Christopher Christopher
Apr 28, 2024 07:47:05 AM
Summary: Great experience!
Monica Monica

FAQ's

Is this Norfolk hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Norfolk hotel?

Check-in time for Norfolk hotel starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Norfolk hotel have a swimming pool?

Yes, this Norfolk hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Norfolk hotel?

Best-rates for the Norfolk hotel starts from $183 per night with includes Business Services, Bedding/Linens, Guest Services, Internet, Pool, Breakfast, Kitchen, Laundry, Air Conditioner, Parking, Wellness Facilities, Child Friendly, TV, Security/Safety, Sports/Activities, Toiletries, Entertainment, Hot Tub StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Norfolk hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 2 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Norfolk hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Norfolk hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Norfolk hotel?

Based on the information reported by the owner or manager, the Norfolk hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Norfolk hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Norfolk hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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