Holiday Village Diplomat - Gloria Palace | Hotel in Sofia

| 7.6 (34 Reviews) |  1 Bathroom  Stay&Play
Gorna Banya Hotel | Holiday Village Diplomat - Gloria Palace

Hotel in Gorna Banya, Sofia

Family-friendly hotel with a fitness center and outdoor tennis courts
This hotel features a restaurant, a fitness center, and a bar/lounge. Self parking is free. Additionally, a poolside bar, a snack bar/deli, and outdoor tennis courts are onsite.
Holiday Village Diplomat - Gloria Palace offers 9 accommodations with minibars and safes. Accommodations offer separate sitting areas and include desks. Televisions come with cable channels and pay movies. Bathrooms include bathtubs or showers, bidets, complimentary toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include outdoor tennis courts, a sauna, a fitness center, and a seasonal outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • Balcony/Terrace
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Barbecue/Outdoor Cooking
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in Check-in start time: 2:00 pm; check-in end time: 7:30 pm express check-in available
Check-out Check-out before 11:30 am express check-out available
Payment Policy Fee for cooked-to-order breakfast: approximately eur 10 per person facilities fee: eur 10 per person, per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. cribs (infant beds) are not available.
Pet Policy Pets stay free service animals are welcome, and are exempt from fees
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards
 
sq. Gorna Banya, Sofia, 1614, Bulgaria

What Our Guests say 500 + Reviews

Aug 2, 2018 02:27:22 PM
Summary: I stayed with an 8 year old and we had a great time, though we were not there for long. We sadly arrived too late to use the pool, which did look good, but we did have dinner by the pool. My son enjoyed playing in the mini children play park. The room was an apartment. It had two floors, so very much like being in your own home. Two, yes TWO bathrooms, both with a shower. The lounge area was huge with cable TV. The Wifi was free and fast. The staff were extremely helpful and friendly. In the morning before we left for our flight home, we were able to book one of the tennis courts with rackets and balls.. Be aware that to use the pool, there is a charge as was the use of the tennis court.
Seamus Waldron Seamus Waldron
Jun 20, 2016 09:20:13 AM
Summary: -- Lodging is in a gated/secluded area with tree canopies, a few minutes outside of city center, & is old, small and cozy with stairway only, tennis court & an outdoor courtyard-restaurant that held a wedding party the next morning. -- Although we received Confirmation email & were charged the $36 with Hotels.com, the lodging didn't receive their transaction. As we were leaving for a group meet, receptionit said: I need to pay and that the website maybe took my banking info to book placement. Rather than have the cab waiting while we sort it, I paid then, later in the day, called Hotels.com about my bank being charged both $36 from them & $43 by the lodging. -- Basically, can't say I can rate the convenience of booking with Hotels.com since booking on it was ineffective. -- May be best to book directly with these lodgings so one doesn't risk the inconvenience of not knowing what you'll actually be charged, rather than what's promised on this. -- It's the simple inconvenience that the above would avoid an international pay-call to customer service, too, since I wanted to report it timely... in case Hotels' Customer Service couldn't sort it, then I could try directly since the same Receptionist might still be there. Hotels' C.S. staff called the lodging & got back to me saying, they got approval from the lodging to refund their $36. End.
Jessa Jessa
Jul 23, 2012 03:16:25 PM
Summary: Very good hotel. I felt very comfortable in Villa. it gives special feeling of resting. Rooms were very cleen. Personal was very helpful and well prepared. One thing which will have to be improved is breakfast. It is quite poor. I would wish to see more variety of food.
Marin Marin
Nov 24, 2011 03:30:05 PM
Summary: nice place to stay.
Sep 23, 2011 11:56:46 PM
Summary: Have stayed here quite a few times and really loved it. It is convenient fro my needs as is near the outside of city. Last time the building work was still going on - this time it seemed finished and is a small oasis in the city. We stayed one night at beginning of holiday (13 September) and at the end of holiday (22nd September). The 13th was great as always expecially with the price paid through hotels.com HOWEVER was very disappointed with the 22nd because we were told breakfast would be brought to the room.... too cold for the dining area by the pool and the restaurant not open. This meant the receptionist walking down the path to the main accomodation building with clingfilmed plates of breakfast and a single cup of tea or coffee or orange therefore with pure practicalities we were limited to one cup of tea ----- it would have been nonsense to keep phoning can I have a second or even third cup. This problem could easily be reduced by having tea facilities in the room - a kettle only costs £6 from ASDA!!!!! I am still annoyed at the breakfast being served in the room as it domonished an ptherwise great holiday..... and a usually comfortable place. It later transpired that it was end of season and we were the only guests in the whole complex..... therefore I think the main reason would be keeping a catering staff memeber on just for us. An email warning us..... or offering reduction to have breakfast somewhere else and tea making facilities would have helped considerably.
Stuart Stuart
May 14, 2008 12:55:01 AM
Summary: Reception was most helpful .We were able to park just a few paces from the entrance to our apartment which was much more spacious than we ecxpected.
Henry Henry
May 2, 2008 02:16:31 AM
Summary: This hotel and the service from it's staff is second to none. Came across it by chance but shall now try to book here in future.
A A
Oct 4, 2007 02:10:17 AM
Summary: I am only sorry that the swiming pool wasn't functionning and they were building a new building next door. The automn natural surrounding almost untouched, were great and the personnel spoke perfect English.

FAQ's

Is this Gorna Banya hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Gorna Banya hotel have a swimming pool?

Yes, this Gorna Banya hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Gorna Banya hotel?

Best-rates for the Gorna Banya hotel starts from $65 per night with includes Fireplace/Heating, Restaurant, Bar, Pool, Balcony/Terrace, Sports/Activities, Bedding/Linens, Wellness Facilities, Spa, Toiletries, Entertainment, Air Conditioner, Business Services, Guest Services, Breakfast, Child Friendly, Laundry, Parking, Designated Smoking Area, Barbecue/Outdoor Cooking, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Gorna Banya hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Gorna Banya hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Gorna Banya hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Gorna Banya hotel?

Based on the information reported by the owner or manager, the Gorna Banya hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Gorna Banya hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Gorna Banya hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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