Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only | Hotel in Playa del Carmen

| 9.2 (1064 Reviews) |   Pet Friendly  12 Bathrooms  47 Guests
Xcaret Hotel | Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only

Hotel in Xcaret, Playa del Carmen

Located in Playa del Carmen, 5.5 miles from Playa del Carmen Maritime Terminal, Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only provides accommodations with free bikes, free private parking, an outdoor swimming pool and a fitness center. Providing a restaurant, the property also features a garden, as well as a sauna and a hot tub. The property has a 24-hour front desk, airport transportation, room service and free WiFi throughout the property. At the hotel, all rooms include a balcony. Each room is equipped with air conditioning, and certain rooms at Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only have a terrace. Guest rooms include a closet. A buffet, continental or American breakfast is available at the property. You can play tennis at this 5-star hotel, and the area is popular for snorkeling and cycling. ADO International Bus Station is 5.6 miles from the accommodation, while Church of Guadalupe is 7.1 miles away. Cozumel International Airport is 17 miles from the property.

Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only is located in Playa del Carmen.

This 865 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Pet Friendly, Pool, and several others. This is a 5 star rated property and has over 1064 reviews with the average score of 9.2 . Coming to Playa del Carmen and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 865 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Playa del Carmen. These details are authentic, as they are provided by our partner, booking.com.

This Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only in Playa del Carmen is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel Xcaret Arte - All Parks All Fun Inclusive - Adults Only”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pet Friendly
  • Pool
  • View
  • Private Beach
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • EV Charge Station
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Hot Tub
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are allowed and charges may apply.
Other Policy Guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
 
Carr. Chetumal - Puerto Juárez Km. 282, Playa del Carmen, 77710, Mexico

What Our Guests say 500 + Reviews

May 24, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Salcedo Salcedo, United States
May 20, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Luis Luis, United States
May 19, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
David David, United States
May 13, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: This hotel was awesome. Food and drinks were good, staff was great, parks and workshops were fun, room was big, clean and comfortable. Everyday you received a Mexican treat enclosed in a small weave basket to take home - in addition to your stocked out mini bar and snack tray. You also get to keep the reusable water bottles and beach bag in your room. The communication between me and the hotel via email before arrival was excellent. I was able to reserve activities, airport shuttle, and restaurants prior to my stay. You need a reservation for the restaurant Tah-Xido but it was worth it. I also enjoyed the other restaurants Mercedes de San Juan, Cayuco, and Arenal. The wet bar at the pool was nice and a lot of sitting areas. I recommend this hotel.
Negative: It was difficult to navigate the grounds and I had to keep asking for directions. Maybe more signage or even a map stationed like at the parks saying "you are here" would help. There also needs to be a better way to book the workshops. Before flying into Mexico, I tried to reserve the workshops to be advised that I had to do it when checking in. When checking in, I was told that I had to book it through concierge who then told me that I have to book it the morning of. The morning of, I was told by a different concierge that I was to book in advance as they're all booked out. She also advised that some of them require two days when the app stated that it was a one day activity. I asked if I can just go to the class and wait to see if they had a no-show and she said that was fine, so I did. Went to a class and was told that the one I wanted had two openings (not no-shows) so was able to participate. It WAS a one-day class, but I had up my art the next day. The next class I went to attend was cancelled but I was able to reserve for another class that I wanted the next day and there was availability then. He did confirm that it would take two days to complete as I wouldn't be able to finish it within that hour. To sum it up, the information differed from the app, what concierge had, and what the workshops had. The workshop instructors were great and made the process easy and fun. The photo packages are a great thing to have but there are glitches that need to be straightened out, such as missing photos or incorrect photos.
Summary: Truly All-Inclusive! A wonderful stay!
Rei Rei, The Bahamas
Feb 19, 2025 08:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: It’s breathtakingly beautiful. The suites are stunning, the bed had the most comfortable mattress I ever had the pleasure to sleep on. The restaurants on site are all exceptional. There’s a feeling of pure luxury at every corner. From the moment you arrive you feel pampered. Sometimes it even feels bizarre, like a guy sitting in a lonely cove and playing the saxophone for an audience not even visible to him. Art is really not only a selling point there, it does seem genuine.
Negative: It all comes at a hefty price. I wish I had known that some of the better restaurants on-site need reservations way ahead of time. This was not properly communicated. On arrival, I called the concierge trying to book tables, and was told they would get back to me, but this never happened. I was happy with dining at the „Arenal“ though, great food and no reservation needed, albeit they might make you wait for a table. I suggest spending the 175 extra Dollars for a night at the Xaak, I loved it and considering the amount I spent for my stay the extra cost did not really matter anymore. What really got me annoyed was that the check out took all in all almost 2 hours. First, I had to stand in line, then I waited for my luggage to be sent down, only to discover it was already there, out in the open with several hundreds of other suitcases. Finding someone who would get me my rental car from valet parking tested my patience, too. This is unacceptable considering how much you have to pay for staying there. Still, these are minor complaints considering the sheer luxury during my stay altogether.
Summary: Highly recommended, if you can afford it. Expect some minor annoyances though and take it all with patience. It’s overal
Stephan Stephan, Germany
Jan 16, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Lots to see. Property is beautiful. Access to the parks are great. Beds were comfortable!
Negative: Still feel like it's a lot of money for a week. Even though we don't need reservations for supper at some spots, they aren't very organized with the seating schedules. We went to Arenal and was told we would have to wait 30 mins for the next seating. We agreed it was worth the wait. It was over an hour and people after us were seated before us even after bringing it up to their attention that we were still waiting, so we left.
Leondra Leondra, Canada
Jan 1, 2025 08:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: The most beautiful hotel I have ever seen. Exceptional food , staff, facilities- total and utter luxury. You won’t be disappointed if you decide to stay here - I wholly recommend it
Negative: Absolutely nothing.
Summary: Perfect, beautiful luxury
alison alison, Isle of Man
Oct 10, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Brock Brock, United States
Oct 1, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Sebastian Sebastian, Chile
Sep 18, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Julissa Julissa, United States

FAQ's

Is this Xcaret hotel pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Xcaret hotel?

Check-in time for Xcaret hotel starts counting from 3:00 PM and check-out is until 12:00 PM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Xcaret hotel have a swimming pool?

Yes, this Xcaret hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Xcaret hotel?

Best-rates for the Xcaret hotel starts from $1,560 per night with includes Transportation/Shuttle, Security/Safety, Hot Tub, Internet, Air Conditioner, Business Services, Bar, Guest Services, Breakfast, Laundry, Pet Friendly, Pool, View, Ocean View, Oceanfront, EV Charge Station, Sports/Activities, Bedding/Linens, Parking, Private Beach, Balcony/Terrace, Wellness Facilities, Spa, Restaurant, Toiletries, Entertainment, Accessibility StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Xcaret hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is not considered to be a family-friendly property. As reported by the owner or manager, the hotel has not specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Xcaret hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Xcaret hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Xcaret hotel?

Based on the information reported by the owner or manager, the Xcaret hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Xcaret hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Xcaret hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $1,560
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