Hotel ZERMAMA Zermatt | Hotel in Zermatt

| 9.0 (769 Reviews) |   Pet Friendly  9 Bathrooms  17 Guests  Stay&Play
Zermatt Hotel | Hotel ZERMAMA Zermatt

Hotel in Zermatt

This brand new renovated hotel in the center of Zermatt is just a 5-minute walk from Zermatt Train Station and across the road of the valley station of the Sunnegga Express. It offers free WiFi. All rooms at Hotel Mama feature an LCD TV and a private bathroom. The Matterhorn Express Cable Car and the Gornergrat Monte Rosa train can be reached easily by the electric bus. The stop is located directly in front of Hotel Mama.

Hotel ZERMAMA Zermatt is located in Zermatt.

This 27 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Laundry, Wheelchair Accessible, Restaurant, and several others. This is a 4 star rated property and has over 769 reviews with the average score of 9 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 27 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Hotel ZERMAMA Zermatt in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Hotel ZERMAMA Zermatt”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Pet Friendly
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Sports/Activities
  • Skiing
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are allowed and charges may apply.
Other Policy Please note that zermatt is a car-free village. you can park your car in täsch (indoor parking) and continue to zermatt by train or taxi, please note that when booking more than 3 rooms, different policies and additional supplements may apply.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, this property is located in a busy area so guests might experience some noise.
 
Matterstrasse 23, Zermatt, 3920, Switzerland

What Our Guests say 500 + Reviews

Aug 28, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Lovely stay in Zermama! The hotel and the rooms are so chic. We loved the decor. The balcony was a huge plus, we loved sitting outside and listening to the river nearby. The location was perfect, less than 7 minute walk to the train station and the grocery store. We felt very centrally located without it being noisy. Front desk was very accommodating and answered all of our questions.
Summary: Lovely stay in Zermatt!
Laila Laila, USA
Aug 18, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Karka Bharath Karka Bharath, India
Aug 13, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Tim Tim, United Kingdom
Aug 8, 2024 07:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: We absolutely loved our stay at Zermama Zermatt. The facilities were impeccible and the staff was warm and welcoming. The room was amazing and included the perfect view of the Matterhorn. The best part, you can use the mini-bar and make fondue right in your room. We absolutely will be returning.
Negative: Nothing
Summary: Absolutely incredible!
Katie Katie, USA
Aug 6, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Breakfast was good and comfortable room.
Negative: may be air-conditioning the room .
Summary: Enjoyable stay.
Devaka Devaka, Australia
Aug 4, 2024 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Great staff and the room was small but had everything you needed and was top notch
Ryan Ryan, Australia
Aug 4, 2024 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Only few minutes from the train station with excellent view of the Matterhorn from the hotel balcony. Hotel staff very responsive to all the questions and all very friendly.
Kyong Kyong, USA
May 27, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Summary: This is not just a hotel: is an experience!
Fabio Fabio, Brazil
May 26, 2024 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Nathan Nathan, USA
May 22, 2024 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Fantastic view, amazing staff.
Negative: Nothing
Summary: Gorgeous
Adriana Cristina Rocha Adriana Cristina Rocha, Ireland

FAQ's

Is this Hotel ZERMAMA Zermatt pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Hotel ZERMAMA Zermatt?

Check-in time for Hotel ZERMAMA Zermatt starts counting from 3:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Hotel ZERMAMA Zermatt have a swimming pool?

No, this Hotel ZERMAMA Zermatt does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Hotel ZERMAMA Zermatt?

Best-rates for the Hotel ZERMAMA Zermatt starts from $4,022 per night with includes Transportation/Shuttle, Security/Safety, Bar, Entertainment, Pet Friendly, Wellness Facilities, Fireplace/Heating, Sports/Activities, Skiing, Guest Services, Breakfast, Laundry, Wheelchair Accessible, Restaurant, Child Friendly, Internet, TV, Balcony/Terrace, Accessibility StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Hotel ZERMAMA Zermatt a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Hotel ZERMAMA Zermatt wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Hotel ZERMAMA Zermatt is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Hotel ZERMAMA Zermatt?

Based on the information reported by the owner or manager, the Hotel ZERMAMA Zermatt indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Hotel ZERMAMA Zermatt?

Based on the information reported by the owner or manager, details for the cancellation policy for the Hotel ZERMAMA Zermatt are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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