Mandarin Oriental, Sanya | Hotel in Sanya

| 9.2 (93 Reviews) | 1 Bathroom Stay&Play

Hotel in Sanya

Catch some rays on Mandarin Oriental, Sanya's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants.
Mandarin Oriental, Sanya offers 278 accommodations with DVD players and minibars. Rooms open to balconies or patios. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Sanya hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

A private beach and 2 outdoor tennis courts are featured at the hotel. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Unique Amenities

Air Conditioner
Parking
Pool
TV
View
Ocean View
Balcony/Terrace
Accessibility
Transportation/Shuttle
Security/Safety
Business Services
Sports/Activities
Bedding/Linens
Wellness Facilities
Spa
Restaurant
Bar
Toiletries
Guest Services
Entertainment
Breakfast
Child Friendly
Hot Tub
Internet
Laundry

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight express check-in available

Check-out Check-out before noon express check-out available

Payment Policy Fee for buffet breakfast: approximately cny 253 per person airport shuttle fee: cny 900 per vehicle (one way) pet deposit: cny 5000 per stay pet fee: cny 1200 per pet, per stay rollaway bed fee: cny 723.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.

Child Policy Children are welcome. rollaway/extra beds are available for cny 723.0 per day. free cribs (infant beds)!

Pet Policy Pets allowed for an extra charge of cny 1200 per pet, per stay, plus a deposit of cny 5000 per stay

Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

12 Yuhai Road, Sanya, 572000, China

What Our Guests say 500 + Reviews

Apr 28, 2025 06:11:23 PM

Summary: Snorkeling directly on a coral reef was great. The food was way too expensive so very few seemed to eat at the hotel and ordered food in. The breakfast buffet was top notch!

Henry

Dec 16, 2024 02:40:56 PM

Summary: Where do I begin. I am as shocked at the state of my room. In need of a serious refurb. Some parts were dilapidated. Window blinds threadbare etc. it definitely should have a mandarin oriental brand and seriously begrudge paying the rate I was charged. Doesn’t compare to the other sister hotels

kayode

Nov 10, 2024 07:48:04 PM

Summary: Beautiful, quiet, friendly

Ling

Jul 11, 2023 04:17:43 PM

Summary: The complex is a little jaded but the guest service is the best I have ever experienced..and I travel a lot. All staff very friendly and the whole place was extremely clean.

Robert

Oct 13, 2021 09:29:48 AM

Summary: 2nd time staying at the same resort and actually the same room. Great environment and friendly staff. Stayed in the resort for all 4 days!

Oct 11, 2019 10:48:35 PM

Summary: Good Service

Tsz Chung

Apr 16, 2019 11:40:21 AM

Summary: Very accomodative and relax environment overall

Jae Young

Oct 29, 2018 12:53:08 PM

Summary: This is the Mandarin Oriental at $300/night, so of course I hold them to a higher standard. The hotel room and views were amazing - the grounds are nice, and the amenities are great. But the service isn't what I'd expect from a 5-star hotel. The foreign staff were great: Mihai at the reception helped get us into our room when it seemed the Chinese staff were bumbling through our check-in process, and went out of his way to make things go smoothly, especially at check-in. Seems that as Chinese hotels have cut back on foreign staff, the service has decreased, with several small but noticeable moments that stood out: 1. Withing 5 minutes of checking into our room, a service worker arrived unannounced and had to come in to change a lightbulb - something that should have been taken care of before our arrival, and certainly could have come with a phone call to warn us. 2. We stepped out of our room and noticed an emply cart passing, and asked "Can you please take us to the beach?" The driver simply said "No." and drove off... Was kinda surprised that he didn't at least offer to call us a ride. 3. At the restaurant "Fresh", the staff were fairly clueless as to how to describe the portion size, and struggled to open a bottle of beer. 4. At breakfast they took our orders for coffee, and after 10 minutes no coffee had arrived. I put in a second order, and they got very nervous and put some urgency in delivering our coffee - when it arrived it wasn't the right order.

Nov 28, 2017 02:51:49 PM

Summary: Great choice for rest & relaxation. Secluded & private. Good selection of food & wine. Service is awesome. Not enough beach chairs on sand for hotel of this size. Also, beach is very rocky compared to rest of Sanya.

Apr 17, 2017 07:40:08 PM

Summary: The staff service was just amazing. Special mention to Cathy at breakfast who served with such warmth and enthusiasm, even preparing us some fruits for our excursion, and also Francis from reception who even came out to greet us goodbye at the end of stay. The whole team from buggy staff to reception to restaurant was young and hospitable. Excellent facilities and the convenience to downtown, yet secluded on a private beach, makes Sanya Mandarin a top 5-star hotel!

FAQ's

Is this Mandarin Oriental, Sanya pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Mandarin Oriental, Sanya have a swimming pool?

Yes, this Mandarin Oriental, Sanya has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mandarin Oriental, Sanya?

Best-rates for the Mandarin Oriental, Sanya starts from $270 per night with includes TV, Bedding/Linens, Laundry, Business Services, Wellness Facilities, Toiletries, Guest Services, Breakfast, Pool, Balcony/Terrace, Accessibility, Sports/Activities, Spa, Hot Tub, Internet, View, Ocean View, Transportation/Shuttle, Security/Safety, Restaurant, Bar, Entertainment, Child Friendly, Air Conditioner, Parking StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Mandarin Oriental, Sanya a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 5 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mandarin Oriental, Sanya wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mandarin Oriental, Sanya has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mandarin Oriental, Sanya?

Based on the information reported by the owner or manager, the Mandarin Oriental, Sanya indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mandarin Oriental, Sanya?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mandarin Oriental, Sanya are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Check Hotel Availability

Nightly rates from:

US $270