Matsue New Urban Hotel | Hotel in Matsue

| 8.0 (1383 Reviews) |  39 Bathrooms  74 Guests
Matsue Shinjiko Onsen Hotel | Matsue New Urban Hotel

Hotel in Matsue Shinjiko Onsen, Matsue

Located in Matsue, a 17-minute walk from Lafcadio Hearn Memorial Museum, Matsue New Urban Hotel provides accommodations with free bikes, private parking, a terrace and a restaurant. With free WiFi, this 3-star hotel offers a 24-hour front desk and an ATM. The property has a concierge service, and currency exchange for guests. All units are equipped with air conditioning, a flat-screen TV with satellite channels, a fridge, a electric tea pot, a bidet, free toiletries and a desk. With a private bathroom equipped with a shower and a hairdryer, certain units at the hotel also provide guests with a city view. Guests at Matsue New Urban Hotel can enjoy a buffet breakfast. At the accommodation guests are welcome to use a hot spring bath. Lake Shinji is 2.2 miles from Matsue New Urban Hotel, while Atagoyama Park is 15 miles away. Izumo Airport is 15 miles from the property.

Matsue New Urban Hotel is located in Matsue.

This 43 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Parking, Accessibility, Business Services, and several others. This is a 3 star rated property and has over 1383 reviews with the average score of 8 . Coming to Matsue and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 43 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Matsue. These details are authentic, as they are provided by our partner, booking.com.

This Matsue New Urban Hotel in Matsue is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Matsue New Urban Hotel”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Designated Smoking Area
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Wellness Facilities
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Guest Services
  • Child Friendly
  • Hot Tub
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are not allowed
Other Policy Opening hours of public bath: 06:00 - 10:00; 12:00 - 24:00.guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
 
Nishichamachi 40-1, Matsue, 690-0845, Japan

What Our Guests say 500 + Reviews

Aug 19, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
amalia amalia, Japan
Aug 17, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: business
Positive: We enjoyed the location and the kind approach of the staff. We also liked the possibility to lend the bikes from the property, which gave us opportunity to explore country around Matsue.
Negative: The rooms were little bit tight with not enough space to place suitcases for two people in double room.
Summary: All together we enjoyed the stay it the hotel and Matsue in general. Thank you.
Cizek Cizek, Czech Republic
Aug 1, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Nakul Srisamran Nakul Srisamran, Thailand
Jul 21, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: We loved the view of the water from our room! The staff was extremely kind and attentive; for example, we came in from a walk and had gotten wet, so the staff handed us all hand towels to dry off with. They also held our bags for a few hours before and after our check in/out times so we could visit a few more sites/museums during our time in Matsue. Ms. Funaki made sure we felt very welcome by asking us where we were from and introducing us to some of the traditions of the area, such as shijimi clams!
Summary: It was one of our favorite stops/memories from our Japan trip!
Jul 21, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
Positive: Location was very good. Onsen in house was very good. Staff very nice and polite.
Negative: Parking was tight. Staff needs to jump out of back of counter snd help clients with there luggage especially with elderly folks.
Sriman Sriman, USA
Jul 19, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Staff are friendly. Location nice. Value for money is great.
Lazaa Lazaa, Finland
May 16, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Wes Wes, Australia
May 15, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: We loved our stay in Matsue, the staff were incredibly kind and were definitely the highlight.
Summary: Staff are exceptional
Aleacia Aleacia, Australia
May 9, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Anne Anne, Ireland
Apr 23, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Nicholas Nicholas, Canada

FAQ's

Is this Matsue New Urban Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Matsue New Urban Hotel?

Check-in time for Matsue New Urban Hotel starts counting from 3:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Matsue New Urban Hotel have a swimming pool?

No, this Matsue New Urban Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Matsue New Urban Hotel?

Best-rates for the Matsue New Urban Hotel starts from $99 per night with includes Sports/Activities, Wellness Facilities, Guest Services, Parking, Accessibility, Business Services, Designated Smoking Area, Child Friendly, Internet, Laundry, Air Conditioner, Balcony/Terrace, Security/Safety, Fireplace/Heating, Restaurant, Bar, Hot Tub StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Matsue New Urban Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 3 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Matsue New Urban Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Matsue New Urban Hotel has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Matsue New Urban Hotel?

Based on the information reported by the owner or manager, the Matsue New Urban Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Matsue New Urban Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Matsue New Urban Hotel are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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