Mercure Charlestown | Hotel in Newcastle

| 7.8 (1082 Reviews) |  5 Bathrooms  13 Guests
Adamstown Heights Hotel | Mercure Charlestown

Hotel in Adamstown Heights, Newcastle

Featuring free WiFi and an outdoor swimming pool connected spa pool, both unheated, Mercure Charlestown offers conveniently located accommodations with free cable TV and free car parking. The restaurant and bar has an outdoor terrace with garden and city views. Each room is air-conditioned and includes a flat-screen TV, small refrigerator and private bathroom with hairdryer, shower and bathtub. Tea/coffee making facilities and ironing facilities are provided. Facilities include an outdoor pool, restaurant, deck and guest laundry. Conference facilities are available. The Madison Kitchen + Bar restaurant is open for breakfast each morning and for dinner 6 nights a week. Mercure Charlestown Newcastle is a 10-minute walk from Charlestown Private Hospital. Hunter Stadium is a 10-minute drive away and the Civic Theater Newcastle is a 12-minute drive away.

Mercure Charlestown is located in Newcastle.

This 50 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Parking, Pool, and several others. This is a 4 star rated property and has over 1082 reviews with the average score of 7.8 . Coming to Newcastle and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 50 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Newcastle. These details are authentic, as they are provided by our partner, booking.com.

This Mercure Charlestown in Newcastle is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Mercure Charlestown”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • View
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Security/Safety
  • Business Services
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Free cancellation
Pet Policy Pets are not allowed
Other Policy Please note, there is a 1.4% credit card surcharge when using a credit card, all guests must provide a physical credit or debit card upon arrival. credit or debit cards displayed on phones will not be accepted.guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply.
 
109 Madison Drive, Charlestown, Newcastle, 2290, Australia

What Our Guests say 500 + Reviews

Sep 22, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: The staff were very helpful and friendly
Negative: Nothing
Jacinta Jacinta, Australia
Sep 21, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The bed and pillows were comfortable and room was spacious. The restaurant and bar was convenient and lovely.
Negative: I was unable to use the wifi , as the password provided didn’t work and when I made an enquiry, reception didn’t know the password and was going to find out and let me know. I never heard back. We enquired if we needed to book breakfast and were advised it probably wasn’t necessary. We then had a buffet breakfast believing it was $27 per head ($54 per couple), and when we were checking-out, the hotel requested a payment of $68.00 per couple, because we didn’t pre-book the breakfast. Although, upon raising this, reception only charged the $54.00.
Summary: Stay was comfortable, although a few miscommunications with information provided for wifi and breaky
MAREE MAREE, Australia
Sep 21, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Good location
Negative: No lift
Adele Adele, Australia
Sep 21, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: so clean and cafe amazing
Negative: i have nothing to complain about
Summary: clean relaxing comfortable
Cathrine Cathrine, Australia
Sep 21, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Location and the receptionist when first checking in, she was absolutely amazing and lovely to deal with especially after a somewhat stressful trip.
Negative: The bathroom had hand prints on the mirror and the rust dropping down the wall areas and doorway. It also had bubbling of paint. Also when the beds were remade items that were on the bed was just made up in the bed, for example my daughters drink bottle which then leaked on the sheets.
Summary: Enjoyable and location was great.
Warren Warren, Australia
Sep 19, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The staff were fantastic so helpful
Summary: Can’t wait to go back
Jock Jock, Australia
Sep 19, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Positive: Staff in restaurant & reception very helpful Room clean
Negative: Hotel in need of a refurbishment.
LauEden LauEden, Australia
Sep 17, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Clean and easy to find
Negative: Curtains need to be replaced, had mold on them otherwise the rest of the room was extremely clean
Tahnee Tahnee, Australia
Sep 15, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The restaurant on site was very good. Easy location and parking
Negative: There was no cafes or restaurants around the area.
Summary: Perfect for a one night stay
Kelli Kelli, Australia
Sep 13, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Karolyn Karolyn, Australia

FAQ's

Is this Mercure Charlestown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Charlestown?

Check-in time for Mercure Charlestown starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Charlestown have a swimming pool?

Yes, this Mercure Charlestown has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Charlestown?

Best-rates for the Mercure Charlestown starts from $121 per night with includes Fireplace/Heating, Child Friendly, View, Accessibility, Guest Services, Breakfast, Parking, Pool, Designated Smoking Area, Ocean View, Oceanfront, Security/Safety, Business Services, Restaurant, Air Conditioner, Balcony/Terrace, Bar, Entertainment, Internet, Laundry StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Mercure Charlestown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Charlestown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Charlestown has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Charlestown?

Based on the information reported by the owner or manager, the Mercure Charlestown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Charlestown?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Charlestown are as follows: Free cancellation Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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