Adamstown Heights Rentals Australia New South Wales Newcastle Adamstown Heights

Mercure Charlestown | Hotel in Adamstown Heights

| 8.2 (1001 Reviews) |  1 Bathroom
Adamstown Heights Hotel | Mercure Charlestown

Hotel in Adamstown Heights

Hotel in Newcastle with a coffee shop and an outdoor pool
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a coffee shop/cafe, and conference space.
Housekeeping is available on request.
Mercure Charlestown offers 53 air-conditioned accommodations with minibars and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include an outdoor pool.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • TV
  • Balcony/Terrace
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Restaurant
  • Bar
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2 pm; check-in end time: 9 pm minimum check-in age: 18
Check-out Check-out before 10 am contactless check-out available
Payment Policy Fee for full breakfast: approximately aud 27 to 27 per person airport shuttle fee: aud 95 per vehicle (one way) crib (infant bed) fee: aud 20.0 per night rollaway bed fee: aud 35 per night credit card charges are subject to a surcharge of 1.4 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 5 children stay free when using existing bedding. rollaway/extra beds are available for aud 35 per night. cribs (infant beds) are available for aud 20.0 per night.
Pet Policy Pets not allowed
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges guests who may encounter issues with stairs should contact this property in advance. elevators are not available. please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts major credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses solar energy, plus eco-friendly cleaning products
 
109 Madison Drive, Adamstown Heights, 2290, Australia

What Our Guests say 500 + Reviews

Jun 7, 2025 08:25:34 AM
Summary: Very quiet and central to most of the area
Brett Brett
Apr 27, 2025 08:47:18 AM
Summary: All good hassle free
Robert Robert
Apr 1, 2025 12:25:20 PM
Summary: What a lovely friendly hotel!! Staff are exceptional!! Very friendly and welcoming, gave us lots of recommendations on places to visit. It’s very central to 2 large shopping centers. Would highly recommend this hotel 😊
Deborah Deborah
Mar 20, 2025 06:00:17 PM
Summary: Very friendly staff, clean room and bathroom, clean facilities….BUT The carpark (the one behind where you are supposed to park) is PITCH BLACK. You can hardly see the palm of your hands. This is a massive safety issue. The air conditioner in the room had to be operated at max fan and lowest temp just to produce something, had some musky smell in the air coming out of it, and was whirring and whining all the time, made it difficult to fall asleep. The bathroom is spacious, clean and well equipped and water pressure is surprisingly very strong I had to lower it (most hotels have average if not weak water pressures, so that was good), there were some cracked tiles in the bathroom, and the ventilation fan didn’t work with no switch to turn it on (and not connected to the bathroom light), so doing your “business” in the bathroom meant having a smelly room for a while. And, who puts a bible in hotel rooms anymore? This is not 1965. Good budget hotel for a short stay but definitely would not go back, and I have stayed in other Mercure branches in Australia (which made me go ahead with this booking) but the difference is chalk and cheese honestly, despite the rates being very close/similar.
Ahmad Ahmad
Mar 13, 2025 11:00:40 AM
Summary: Very dated, however enjoyed the restaurant
Dane Dane
Mar 3, 2025 01:37:22 PM
Summary: It was disappointing that there was no accessible areas for a disabled person. No toilets were accessible, for such a renowned hotel this was disgraceful and behind the times. There were areas that need painting, just lot of upkeep and care is needed. Staff were wonderful , meals excellent.
Tony Tony
Jan 31, 2025 06:34:08 PM
Summary: Air con. not functioning properly and dripping water.
Albert Albert
Jan 29, 2025 03:17:26 PM
Summary: Staff were very lovely and warm. Free parking
Elizabeth Elizabeth
Jan 18, 2025 03:21:34 PM
Summary: Given that it was pouring rain & very windy for three-quarters of the time we stayed, the staff did very well to keep the hotel running as smoothly as they did. Thank to the cleaners & all the staff.
Gerard Gerard
Jan 18, 2025 10:48:59 AM
Summary: Comfortable bed, easy parking, great breakfast. Would definitely stay again.
Anne Anne

FAQ's

Is this Mercure Charlestown pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Charlestown?

Check-in time for Mercure Charlestown starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Charlestown have a swimming pool?

Yes, this Mercure Charlestown has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Charlestown?

Best-rates for the Mercure Charlestown starts from $112 per night with includes Child Friendly, Laundry, Parking, Business Services, Restaurant, Guest Services, Pool, Balcony/Terrace, Breakfast, Internet, Air Conditioner, TV, Security/Safety, Kitchen, Bedding/Linens, Wellness Facilities, Bar StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Mercure Charlestown a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Charlestown wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Charlestown has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Charlestown?

Based on the information reported by the owner or manager, the Mercure Charlestown indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Charlestown?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Charlestown are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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