Fernhill Rentals New Zealand Otago Queenstown Fernhill

Mercure Queenstown Resort | Hotel in Queenstown

| 8.6 (1003 Reviews) |  1 Bathroom  Stay&Play
Fernhill Hotel | Mercure Queenstown Resort

Hotel in Fernhill, Queenstown

Family ski hotel with 2 restaurants
Mercure Queenstown Resort guests can head out to the slopes, sip drinks at the bar/lounge, and enjoy an outdoor pool and a sauna.
Housekeeping is available on request.
Mercure Queenstown Resort offers 148 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. 50-inch LCD televisions come with satellite channels. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

This Queenstown hotel provides complimentary wired Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.


An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Skiing
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 2 pm; check-in end time: anytime contactless check-in available early check-in is available for a fee early check-in subject to availability minimum check-in age: 18
Check-out A late check-out fee will be charged check-out before 11 am contactless check-out available late check-out subject to availability
Payment Policy Fee for buffet breakfast: approximately nzd 32 per person uncovered self parking fee: nzd 15.00 per night early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) rollaway bed fee: nzd 65.0 per night credit card charges are subject to a surcharge of 2 percent the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 2 children 12 years old and younger stay free when using existing bedding. rollaway/extra beds are available for nzd 65.0 per night. free cribs (infant beds)!
Pet Policy Pets not allowed
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, debit cards, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels)
 
Sainsbury Road, Queenstown, 9300, New Zealand

What Our Guests say 500 + Reviews

Jul 20, 2025 07:48:13 AM
Summary: Beautiful position and stunning view.
Maria Maria
May 19, 2025 02:27:04 PM
Summary: The stay was great. Thank you
May 11, 2025 05:05:33 AM
Summary: We stayed there for 3 nights however room were not getting cleaned, even they would not pick up the used the towel and it stayed there for entire 4 days.
Deep Deep
Apr 18, 2025 10:20:24 AM
Summary: Na
Susmita Susmita
Apr 16, 2025 05:22:07 AM
Summary: Safe and quiet location. Cleaning of bed linen is a concern as doonas are not clean.
Varun Varun
Apr 9, 2025 02:54:00 AM
Summary: The view
Tamatu Tamatu
Mar 9, 2025 10:55:27 AM
Summary: It was fine for the night. Maybe felt a little dated.
James James
Mar 7, 2025 07:41:53 AM
Summary: Excellent staff. Good facilities Good dining Lovely outlook over lake Poorly situated for travellers without own transport
Graeme Graeme
Mar 4, 2025 09:27:12 AM
Summary: Nicer than anticipated
Bradd Bradd
Feb 23, 2025 12:20:07 AM
Summary: Exceptional staff, beautiful property and view of the lake!
Lisa Lisa

FAQ's

Is this Mercure Queenstown Resort pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Mercure Queenstown Resort?

Check-in time for Mercure Queenstown Resort starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Mercure Queenstown Resort have a swimming pool?

Yes, this Mercure Queenstown Resort has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Mercure Queenstown Resort?

Best-rates for the Mercure Queenstown Resort starts from $142 per night with includes Laundry, Accessibility, Business Services, Skiing, Wellness Facilities, Spa, Restaurant, Bar, Pool, Balcony/Terrace, Security/Safety, Sports/Activities, Entertainment, Breakfast, Child Friendly, Hot Tub, Parking, Wheelchair Accessible, Bedding/Linens, Fireplace/Heating, Guest Services, Kitchen, Air Conditioner, Internet StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Mercure Queenstown Resort a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Mercure Queenstown Resort wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Mercure Queenstown Resort is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Mercure Queenstown Resort?

Based on the information reported by the owner or manager, the Mercure Queenstown Resort indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Mercure Queenstown Resort?

Based on the information reported by the owner or manager, details for the cancellation policy for the Mercure Queenstown Resort are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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