Deganwy Rentals United Kingdom Wales Conwy Deganwy

Quay Hotel and Spa | Hotel in Conwy

| 9.2 (1006 Reviews) |  1 Bathroom  Stay&Play
Deganwy Hotel | Quay Hotel and Spa

Hotel in Deganwy, Conwy

Art Deco hotel with a marina and a full-service spa
Along with a marina, this hotel has a full-service spa and an indoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a restaurant, a fitness center, and a bar/lounge.
Quay Hotel and Spa offers 77 accommodations with laptop-compatible safes and complimentary bottled water. Beds feature Egyptian cotton sheets and premium bedding. 32-inch flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.


Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 16 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Parking
  • Pool
  • Designated Smoking Area
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in start time: 3:00 pm; check-in end time: midnight contactless check-in available minimum check-in age: 18
Check-out Check-out before 11 am contactless check-out available late check-out fee: gbp 20.00
Payment Policy Late check-out fee: gbp 20.00 rollaway bed fee: gbp 25.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are available for gbp 25.0 per day.
Pet Policy Pets not allowed (service animals are welcome, and are exempt from fees)
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed the name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation this property accepts credit cards; cash is not accepted this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
 
Deganwy Quay, Conwy, LL31 9DJ, United Kingdom

What Our Guests say 500 + Reviews

Jul 31, 2025 02:14:28 AM
Summary: Modern, relaxed with super service, food and rooms. Bed mattress amazingly comfortable. Spa great and nice outdoor touches with seating with great views and water features. Nothing was too much trouble. Birthday card left in room and birthday plate after our meal, thank you. Clearly run with great management and leadership. We will return.
Stephanie Stephanie
Jul 22, 2025 03:55:34 PM
Summary: We had a lovely stay and really appreciate the very friendly staff and the top notch cleanliness, both for the room and for the common areas
Stefan Stefan
Jul 15, 2025 12:57:03 AM
Summary: Great location and the terrace overlooking the estuary is perfect for a sun-downer. Service on the terrace wasn't particularly quick, but professional. Great breakfast with really good service.
Gaynor Gaynor
Jul 7, 2025 08:24:56 PM
Summary: Not so good, They put us in a disability room .
Koon Koon
Jun 29, 2025 11:56:09 PM
Summary: We love this hotel. Beautiful place,situated in a stunning spot. Staff very friendly.
John John
Jun 23, 2025 11:39:57 PM
Summary: Excellent hotel in a great location. Views of the mountains and the Conwy estuary. Staff always friendly and welcoming, and a good menu.
John John
Jun 23, 2025 07:18:23 PM
Summary: Check in was excellent, they upgraded us due to a wedding being held and they put us in a suite, but it was still noisy, the sound insulation between rooms isn't good and whilst sitting in bed we could hear the people up above on the toilet!!!
Nicola Nicola
Jun 23, 2025 07:05:18 PM
Summary: Great location, with fantastic views! The staff were super friendly , could not fault any of them . One of the best Spa facilities I have been to. Was impressed with cleanliness of hotel & rooms, very spacious.
Claire Claire
Jun 2, 2025 01:07:45 AM
Summary: We had an enjoyable stay but feel the correspondence regarding booking a table for a meal could have been better, there was never a mention of a bar menu, just a very limited restaurant menu. For the price, we were expecting wonderful but unfortunately it didn’t deliver, very grand looking on arrival but the room was quite bland & missing personality. The robes were threadbare & cheap looking, discovered bundled up in a plastic bag on a shelf, no slippers or vanity pack. The in room coffee etc was cheap & below expectations. Cooked breakfast was wonderful using local produce but the other choices were quite limited. All the staff were very welcoming & friendly, especially Ella who served us drinks & a beautiful cheese board in the small bar area and was very pleasant & attentive. The pool area was nice but the limited time you were allowed use was disappointing, having to pay a further £50 seems excessive. The hotel has all the ingredients for what could be a very luxurious stay but unfortunately some vital little touches were missing for us.
Nicola Nicola
Jun 1, 2025 07:25:52 PM
Summary: Great views of river, and spa treatment was excellent. Very relaxed weekend stay.
Garry Garry

FAQ's

Is this Quay Hotel and Spa pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Quay Hotel and Spa have a swimming pool?

Yes, this Quay Hotel and Spa has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Quay Hotel and Spa?

Best-rates for the Quay Hotel and Spa starts from $188 per night with includes Bedding/Linens, Breakfast, Child Friendly, Internet, Kitchen, TV, Business Services, Wellness Facilities, Bar, Toiletries, Pool, Designated Smoking Area, Fireplace/Heating, Restaurant, Laundry, Wheelchair Accessible, Accessibility, Spa, Guest Services, Parking, Balcony/Terrace StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Quay Hotel and Spa a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Quay Hotel and Spa wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Quay Hotel and Spa is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Quay Hotel and Spa?

Based on the information reported by the owner or manager, the Quay Hotel and Spa indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Quay Hotel and Spa?

Based on the information reported by the owner or manager, details for the cancellation policy for the Quay Hotel and Spa are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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