Relais & Chateaux Schönegg | Hotel in Zermatt

| 9.2 (193 Reviews) |   Pet Friendly  7 Bathrooms  13 Guests  Stay&Play
Zermatt Hotel | Relais & Chateaux Schönegg

Hotel in Zermatt

The Relais & Chateaux Schönegg is located on a hill above Zermatt and is connected to the center via a mountain elevator. It offers a 24-hour reception, free WiFi and a view of the Matterhorn. The units at the Schönegg all come with a mini-bar, cable TV and a private bathroom with a shower. Most of the units feature a balcony. In addition, the suites provide a seating area. Guests at the Hotel can enjoy a daily breakfast buffet, including local and home-made products. The on-site restaurant provides a view of the mountains from its sun terrace. The Schönegg Spa is currently undergoing major refurbishment and will therefore be closed from June to November 2024. The reopening of the new Infinity Spa (offering in/outdoor pools, Jacuzzi, wellness center and massage rooms) is planned for December 2024. All our guests staying in summer 2024 will benefit from complimentary spa/pool access in our partner hotels. For more infos please contact the property. The Sunegga Ski Area is located within 262 feet from the tunnel exit and the Gornergrat Railway is 656 feet away.

Relais & Chateaux Schönegg is located in Zermatt.

This 45 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Oceanfront, Business Services, Sports/Activities, and several others. This is a 4 star rated property and has over 193 reviews with the average score of 9.2 . Coming to Zermatt and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 45 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Zermatt. These details are authentic, as they are provided by our partner, booking.com.

This Relais & Chateaux Schönegg in Zermatt is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “Relais & Chateaux Schönegg”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Other
  • Pet Friendly
  • Pool
  • TV
  • View
  • Wheelchair Accessible
  • Private Pool
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Transportation/Shuttle
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Skiing
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Pet Policy Pets are allowed upon request and charges may apply.
Other Policy Please note that zermatt is a car-free resort. guests can drive as far as täsch and take the train to zermatt, please note that the hotel offers free transfers from/to the train station or the taxi stand from 08:00 to 19:00. guests are kindly requested to inform the hotel in advance if they wish to make use of this service. contact details can be found on the booking confirmation, please inform the hotel if you are traveling with children and include their age, please note that the entrance to the hotel can be accessed through a tunnel with an elevator at wiestistrasse.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation.
 
Wiestistrasse 8, Zermatt, 3920, Switzerland

What Our Guests say 500 + Reviews

Aug 28, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: All
Negative: Noisily children till late afternoon in the wellness aera
Oreste Oreste, Switzerland
Aug 1, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: excellent location, friendly staffs
Jen-Tse Chen Jen-Tse Chen, Taiwan, Province of China
Jul 13, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Christopher Christopher, Australia
Apr 18, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
david david, Australia
Apr 13, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Overall, the experience was positive. The mountain view, the renovated spa, and the incredibly skilled massage therapist really saved the situation! However, there were some significant drawbacks. There was a clear mismatch between price and quality. The rooms are outdated in style and very small. The reception staff were unfriendly and unprofessional. Everything took them an unreasonably long time to process. We had an issue with loud noise coming from the ventilation in our room, which made it impossible to sleep or relax. The management completely ignored our complaints at first. Only after two days of pressure did they start to respond! We asked to change rooms, but they didn’t have a room available in the same category and demanded an extra payment for the upgrade. That is outrageous and unacceptable, especially considering we had already endured two sleepless nights! Eventually, we were given a better room — but only after a lot of effort on our part. This left us with a very unpleasant aftertaste and disappointment from our stay. It’s disheartening and shows a lack of respect for hotel guests.
Summary: The price does not match the quality! Major issues with staff performance. Beautiful mountain view and a wonderful spa.
Diana Diana, Ukraine
Apr 6, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Ehab Ehab, Egypt
Mar 9, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
JOÃO JOÃO, Brazil
Mar 4, 2025 08:00:00 AM
Reviewer Type: Extended Group
Travel Purpose: leisure
Positive: Location
Negative: Rooms were too hot. We could not sleep at night. Staff called us at 11pm at night to pay local taxes. We had to wake up at 5am next morning. Taxes should be charged at the beginning of the stay. We also booked a taxi. It did not arrive.
Summary: Average
Gary Gary, United Kingdom
Feb 28, 2025 08:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Amazing location and facilities. The view to Matterhorn is spectacular. Staff is always eager to help, especially Shuara from the reception desk. Will come back!
Fernando Fernando, United Kingdom
Feb 9, 2025 08:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: Super nice service, front desk (Tania) and restaurant
Summary: Great location, view, restaurant, spa
Philippe Philippe, USA

FAQ's

Is this Relais & Chateaux Schönegg pet-friendly for guests?

Yes, pets are allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at Relais & Chateaux Schönegg?

Check-in time for Relais & Chateaux Schönegg starts counting from 2:00 PM and check-out is until 11:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the Relais & Chateaux Schönegg have a swimming pool?

Yes, this Relais & Chateaux Schönegg has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Relais & Chateaux Schönegg?

Best-rates for the Relais & Chateaux Schönegg starts from $253 per night with includes Wheelchair Accessible, Guest Services, Hot Tub, Internet, Pet Friendly, Balcony/Terrace, Accessibility, Security/Safety, Fireplace/Heating, View, Oceanfront, Business Services, Sports/Activities, Spa, Restaurant, Laundry, Skiing, Wellness Facilities, Entertainment, Child Friendly, TV, Ocean View, Breakfast, Other, Pool, Private Pool, Transportation/Shuttle, Bar, Toiletries StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Relais & Chateaux Schönegg a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Relais & Chateaux Schönegg wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Relais & Chateaux Schönegg is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Relais & Chateaux Schönegg?

Based on the information reported by the owner or manager, the Relais & Chateaux Schönegg indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Relais & Chateaux Schönegg?

Based on the information reported by the owner or manager, details for the cancellation policy for the Relais & Chateaux Schönegg are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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