West Cambridge Rentals USA Massachusetts Boston West Cambridge

The Charles Hotel | Hotel in Cambridge

| 9.4 (1011 Reviews) |  1 Bathroom  Stay&Play
West Cambridge Hotel | The Charles Hotel

Hotel in West Cambridge, Cambridge

Luxury hotel with 3 restaurants and a full-service spa
3 restaurants, a full-service spa, and 3 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite.
The Charles Hotel offers 303 accommodations with minibars and safes. Beds feature down comforters and premium bedding. 50-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided daily.


Recreational amenities at the hotel include a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Show more

Unique Amenities

  • Air Conditioner
  • Parking
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Bedding/Linens
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Internet
  • Kitchen
  • Laundry
 
Read More Read Less

Policies

Check-in Check-in start time: 3:00 pm; check-in end time: anytime contactless check-in available minimum check-in age: 18
Check-out Check-out before noon contactless check-out available express check-out available
Payment Policy Fee for cooked-to-order breakfast: approximately usd 10 to 40 for adults, and usd 10 to 40 for children covered self parking fee: usd 50.00 per day covered valet parking fee: usd 55.00 per night (in/out privileges) pet fee: usd 75 per pet, per stay service animals are exempt from fees rollaway bed fee: usd 20.0 per day the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. kids stay free! up to 2 children 17 years old and younger stay free when using existing bedding. rollaway/extra beds are available for usd 20.0 per day. free cribs (infant beds)!
Pet Policy 1 total pets an off-leash area is available pets allowed for an extra charge of usd 75 per pet, per stay restrictions apply; for more information contact the property at the number on the booking confirmation service animals are welcome, and are exempt from fees welcoming dogs and cats only
Other Policy Cashless transactions are available extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed tax id - c0015240490 this property accepts credit cards; cash is not accepted
 
One Bennett Street, Cambridge, 02138, United States

What Our Guests say 500 + Reviews

Jul 27, 2025 09:21:28 PM
Summary: Stayed at The Charles Hotel for 3 nights and couldn’t have been more impressed with the level of service all round. The hotel spaces are lovely and rooms well appointed. Perfect location for Harvard Square and food was super. Thank you to all the staff.
Aisling Aisling
Jul 12, 2025 06:15:47 PM
Summary: Great hotel and location. Loved our stay, and would certainly stay again.
Susan Susan
Jun 24, 2025 04:36:29 AM
Summary: Location is excellent. Staff is attentive. Only drawback is that the water pressure in the shower is low and does not come with a hand held shower head. The pillows are so light weight and I had to ask for extra firm pillows.
Joanna Joanna
May 27, 2025 06:27:52 AM
Summary: From beginning to end and talk to bottom an absolute pleasure at this hotel.
Robert Robert
May 27, 2025 01:41:50 AM
Summary: We had a wonderful stay at The Charles Hotel! The location was perfect. The staff was extremely helpful. Thank you
Katie Katie
May 16, 2025 05:39:20 PM
Summary: The staff was amazingly helpful with all requests.
Sean Sean
May 12, 2025 06:10:54 PM
Summary: Great location!
Walter L. Walter L.
May 12, 2025 06:43:38 AM
Summary: What an excellent property. Love staying here
Charlie Charlie
May 8, 2025 11:44:37 PM
Summary: Excellent value
kaye kaye
May 8, 2025 06:43:04 PM
Summary: A nice hotel in a the middle of Harvard Square. Service is reasonably good, facilities are well maintained and attractive. Rooms are nice but mine did not include shampoo or conditioner and the bathroom mirror TV did not work. Also, the card slot for the room power was not working well only and only engaged after multiple attempts which is not fun when you are tired and got in late. I watched a movie and got billed for it 8 times, which required a call to the front desk after checkout to get corrected. So while a nice hotel they have some shortcomings.
michael michael

FAQ's

Is this The Charles Hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the The Charles Hotel have a swimming pool?

No, this The Charles Hotel does not have a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Charles Hotel?

Best-rates for the The Charles Hotel starts from $461 per night with includes Fireplace/Heating, Internet, Kitchen, Bar, TV, Balcony/Terrace, Accessibility, Laundry, Entertainment, Breakfast, Child Friendly, Restaurant, Air Conditioner, Security/Safety, Bedding/Linens, Wellness Facilities, Spa, Toiletries, Guest Services, Parking, Wheelchair Accessible, Business Services StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is The Charles Hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Charles Hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Charles Hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Charles Hotel?

Based on the information reported by the owner or manager, the The Charles Hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Charles Hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Charles Hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

People Also Ask

Check Hotel Availability
Nightly rates from:
US $461
Price Details
You will be redirected to  
Hot Deal - It has been viewed 47 times today
Not the right fit? Check out our other properties in West Cambridge
view more places to stay

Recently Booked Locations

Recently Booked Properties