The Marco Polo | Hotel in Mackay

| 8.1 (1285 Reviews) |  7 Bathrooms  21 Guests
West Mackay Hotel | The Marco Polo

Hotel in West Mackay, Mackay

The Marco Polo Mackay is 5 minutes’ drive from the Ooralea Racecourse. Mackay Airport, Melaleuca Forest and Central Queensland University Mackay are each a 10-minute drive away. All rooms have a flat-screen TV as well as a refrigerator and tea and coffee making facilities. The bathroom includes a hairdryer and free toiletries. Recently fully refurbished and with the most comfy beds in town plus free Wi-Fi, free car parking and a pool, The Marco Polo is the perfect base for your business or leisure trip to Mackay

The Marco Polo is located in Mackay.

This 37 Bedrooms Hotel is suitable for tourists and travelers. It has several amenities that would guarantee your comfort. These amenities include: Breakfast, Internet, Air Conditioner, and several others. This is a 4 star rated property and has over 1285 reviews with the average score of 8.1 . Coming to Mackay and needing a place to stay? Be it for work or for leisure, consider staying at this Hotel for your next visit, you will surely love it.

You can check the reviews and description of this 37 Bedrooms Hotel if you want to learn more about this StayAndPlay.com place in Mackay. These details are authentic, as they are provided by our partner, booking.com.

This The Marco Polo in Mackay is well equipped and has all facilities that have been listed below. Please note that these details were shared to us by booking.com for the listed “The Marco Polo”. We solely rely on their shared details and are regarded as “accurate”. If you have any concerns about the information or accuracy describing this Hotel, please let us know.

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Unique Amenities

  • Air Conditioner
  • Parking
  • Pool
  • Designated Smoking Area
  • View
  • Ocean View
  • Balcony/Terrace
  • Oceanfront
  • Accessibility
  • Security/Safety
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Guest Services
  • Breakfast
  • Child Friendly
  • Internet
  • Laundry
 
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Policies

Check-in The minimum age for check-in is 18
Cancellation policy Special conditions
Payment Policy Credit card required
Pet Policy Pets are not allowed
Other Policy Please note that there is a 3% charge when you pay with an american express or jbc and 1.95% when you pay a visa card or mastercard.please inform of your expected arrival time in advance. you can use the special requests box when booking, or contact the property directly using the contact details in your confirmation, guests are required to show a photo id and credit card upon check-in. please note that all special requests are subject to availability and additional charges may apply, guests under the age of 18 can only check in with a parent or official guardian.
 
46 Nebo Road, Mackay, 4740, Australia

What Our Guests say 500 + Reviews

Sep 8, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The room was clean
Negative: I didn't like that the king beds only have two pillows and that there was a lot of outside noise.
Shannon Shannon, Australia
Sep 7, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: business
Peter Peter, Australia
Sep 7, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Adriano Adriano, Australia
Sep 5, 2025 07:00:00 AM
Reviewer Type: Solo Traveller
Travel Purpose: leisure
Joanne Joanne, Australia
Sep 2, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Ken Ken, Australia
Aug 30, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Great customer service comfortable beds clean rooms
Natasha Natasha , Australia
Aug 29, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: leisure
Positive: Immaculate and fresh rooms. Helpful and friendly staff. Convenient location and always feel safe, being a female traveller with a child. Highly recommend for ease and comfort.
Naomi Naomi, Australia
Aug 27, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: business
kane kane, Australia
Aug 27, 2025 07:00:00 AM
Reviewer Type: Couple
Travel Purpose: leisure
Positive: The lady at reception was very friendly and helpful after we caused a problem with the power to the unit.
Negative: There was no wardrobe to hang our clothes so we had to put them on the spare bunk beds.
Summary: We were travelling all day and left early the next morning so it suited our needs.
Margaret Margaret, Australia
Aug 10, 2025 07:00:00 AM
Reviewer Type: Family With Children
Travel Purpose: business
Kate Kate, Australia

FAQ's

Is this The Marco Polo pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

What time is check-in & check-out at The Marco Polo?

Check-in time for The Marco Polo starts counting from 2:00 PM and check-out is until 10:00 AM. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

Does the The Marco Polo have a swimming pool?

Yes, this The Marco Polo has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in The Marco Polo?

Best-rates for the The Marco Polo starts from $89 per night with includes Ocean View, Oceanfront, Fireplace/Heating, Breakfast, Internet, Air Conditioner, Designated Smoking Area, View, Laundry, Parking, Balcony/Terrace, Accessibility, Security/Safety, Wellness Facilities, Spa, Guest Services, Child Friendly, Pool StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is The Marco Polo a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the The Marco Polo wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the The Marco Polo has not specified they are wheelchair accessible. Likewise, there is not an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the The Marco Polo?

Based on the information reported by the owner or manager, the The Marco Polo indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for The Marco Polo?

Based on the information reported by the owner or manager, details for the cancellation policy for the The Marco Polo are as follows: Special conditions Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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